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OctaReviews 581

4.6

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Octa Reviews Summary

Octa has a rating of 4.6 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 6 days

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Nigeria
1 review
0 helpful votes
Follow Onyejekwe A.
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Super
November 8, 2024

Quite awesome and easy to navigate through.
They keep to their words and number one in forex trading platform

Date of experience: October 29, 2024
Octa R. Octa Rep
over a year old

Dear Onyejekwe,

Thank you for your wonderful feedback! We're thrilled to hear that you find our platform both awesome and easy to navigate. At Octa, providing an intuitive and accessible trading experience is at the core of what we do, and it's rewarding to know that our efforts have made a positive impact on your trading journey.

Our commitment to delivering a reliable and transparent trading environment is something we hold in high regard. We strive to provide top-quality services and uphold our promises to our clients, and we're honoured to be considered a top choice among forex trading platforms.

If you need assistance or have suggestions on how we can further enhance your experience, please don't hesitate to reach out. We're always here for you through live chat or at support@octafx.com.

Thank you once again for being part of the Octa community. We look forward to supporting you in your trading success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Emmanuel V.
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Perfect
November 7, 2024

Click on the go and you're there.
As simple as ABC

Date of experience: October 28, 2024
Octa R. Octa Rep
over a year old

Emmanuel,

Thanks for the awesome feedback and your five-star rating. We're glad to hear you find our platform so easy to use. Making trading simple and accessible is what we strive for, and your encouragement means a lot to us. If you have any tips or further suggestions, feel free to share. Happy trading!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Awusinu B.
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Gifts review
November 4, 2024

Octa is amazing and very nice also easy with different and several opportunities, I will continue to love octa fx.

Date of experience: October 25, 2024
Octa R. Octa Rep
over a year old

Dear Awusinu,

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with Octa and finding value in the different opportunities we offer. Your satisfaction is our top priority, and we're glad to know we've earned your continued support.

We would like to welcome you to visit our YouTube channel, where you can watch our webinars held by our trainers and expert traders. To keep up with our most recent news and promotions, feel free to follow our social media platform. You can get in touch with us via live chat or email if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

NL
1 review
0 helpful votes
Follow Fatimah G.
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Fantastic Delivery
November 3, 2024

It's very okay, but the last time I ordered for note book with other items, the note book was not included by the time delivery.

Date of experience: October 24, 2024
Octa R. Octa Rep
over a year old

Dear Fatimah,

Thank you for taking the time to rate and provide your feedback for Octa. We're delighted that you're enjoying the 'Trade and Win' offer and successfully claiming gifts with your prize lots. We apologize for the missing notebook in your previous delivery and understand how that can be disappointing. Please contact Customer Support team via live chat or email at support@octafx.com, and we will promptly assist in resolving this issue.

Rest assured that we'll keep improving our service further to improve your experience. We're here for you 24/7, so don't hesitate to reach out for any further assistance. Thank you for being a valued member of our community!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Unexpected
October 27, 2024

The first time i saw the range of things to order, i ignored them. But one day i just said let me order and see what this is all about. I was surprised when a delivery man called to inform me that i had a package and it was my order here. Thank you Octa

Date of experience: October 17, 2024
Octa R. Octa Rep
over a year old

Dear Udemba,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you can utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow yusuf k.
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Octa is a Fraud
October 23, 2024

If you made profit, your account will block. If you lose you are good for octafx. My ******* usd is blocked, no reason. Actually octafx is 101% fraud.
If any body ask me something my no is *******633. I have 10+ years exp in forex.

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Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 13, 2024
Octa R. Octa Rep
7 months ago

Dear yusuf k.,

We're sorry for not getting back to you earlier. We're sorry to hear about your experience and understand your feelings.

However, we're not what you called us. We have been providing our services for over 13 years. We offer the opportunity to use a demo account before starting real trading and provide educational materials for our traders.

As per checking with our team, access to your account was blocked due to p. 3.10 of the Customer Agreement.

Customer Agreement p. 3.10 declares the following:

"3.10. The Company reserves the right, at its discretion, at any time to refuse to provide the Services to the Client and the Client agrees that the Company will have no obligation to inform the Client of the reasons." The Trading Compliance team carefully reviewed your case; unfortunately, the decision is final. We’re unable to make any changes at this stage.

However, if you have any questions, please don't hesitate to contact us at support@octafx.com or via Live Chat.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Excellent ordering service
October 21, 2024

I love how simple, and straightforward the whole process is

Date of experience: October 9, 2024
Octa R. Octa Rep
over a year old

Dear Isaiah!

Thank you for your kind words! We're thrilled to hear that you love Octa and find our process simple and straightforward. Our goal is to provide a seamless experience for all our users, and it's great to know we're meeting that expectation. If you have any ideas or recommendations on how we can improve our trading app and earn a 5-star rating, you're more than welcome to write to us.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

AE
1 review
0 helpful votes
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Transparent and Fair
October 21, 2024

Trading since many months and found fair quotes, quick deposits and quick withdrawals

Date of experience: October 9, 2024
Octa R. Octa Rep
over a year old

Dear Haroon!

Thank you for sharing your еxpеriеncе! Wе'rе glad to hеar that you'vе found our quotеs fair and that both dеposits and withdrawals havе bееn quick for you. Providing a smooth trading еxpеriеncе is our top priority, and your feedback is invaluablе if you have any questions or nееd furthеr assistancе, fееl frее to reach out. Happy trading!

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Keep doing more!
October 21, 2024

Octa has remained my 1st choice broker. Please, do more by ensuring that withdrawals are processed promply. The delays that I have experienced sometimes with withdrawals can be very disturbing.

Date of experience: October 9, 2024
Octa R. Octa Rep
over a year old

Dear Sony,

Thank you for sharing your feedback and for choosing Octa as your first-choice broker. We truly appreciate your trust in our services.

We understand how important prompt withdrawals are, and while we strive to process all payments as quickly as possible, occasional delays may occur due to technical issues when collaborating with local payment providers. Please rest assured that our teams work diligently to resolve these issues as soon as possible.

To help us investigate your case and provide you with the best possible solution, kindly share the withdrawal ID. We are always here to assist you and ensure that your experience remains smooth and satisfactory.

Feel free to reach out to us at support@octafx.com or via live chat if you have any further concerns. We're always available for you!

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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A Good platform for Forex trading
October 17, 2024

I have been using this platform for forex trading for three years. It has been a great experience, and Octa has provided a low spread for investors and traders. Highly recommended!

Date of experience: October 7, 2024
Octa R. Octa Rep
over a year old

Dear Andrew,

Thank you for your wonderful review! We're thrilled to hear that you have been enjoying your forex trading experience with Octa for the past three years.

At Octa, we strive to provide our clients with competitive spreads and a user-friendly platform to enhance their trading experience. Your recommendation means a lot to us, as it reflects our commitment to delivering high-quality services and support to our traders.

If you have any further feedback or suggestions on how we can improve your experience, please feel free to reach out to us at support@octafx.com. We value your insights and are always here to assist you.

We look forward to continuing to support you in your trading journey.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Very good
October 16, 2024

I am using this app for more than 5 years. It is authentic and much impressive.

Date of experience: October 6, 2024
Octa R. Octa Rep
over a year old

Dear Mehboobb,

Thank you for your long-standing support and positive feedback! We are delighted to hear that you have been using Octa for over five years and find our app authentic and impressive.

At Octa, we strive to provide a reliable trading platform that meets the needs of our clients. Your loyalty over the years is a testament to our commitment to excellence and continuous improvement. We are always looking for ways to enhance our services, whether through innovative features, educational resources, or streamlined processes.

If you have any suggestions or feedback on how we can further enhance your experience, please don't hesitate to reach out. You can contact us at support@octafx.com or through our social media channels. We value your insights and are here to ensure you have the best trading experience possible.

We look forward to supporting you in your trading journey for many more years to come!

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Extremely good
October 14, 2024

Reliable app and easy to use platform and web design

Date of experience: October 4, 2024
Octa R. Octa Rep
over a year old

Dear Troy,

Thank you for sharing your feedback with us! We're delighted to hear that you find our app reliable and appreciate the ease of use of our platform and web design. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations.

We truly value your trust in Octa and are committed to continuously improving your trading experience. Feel free to reach out to us via live chat or email at support@octafx.com if you have any further suggestions or questions. We're here to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Perfect
October 2, 2024

Great and useful gifts with good quality. Me and my family loved it.

Date of experience: September 22, 2024
Octa R. Octa Rep
over a year old

Dear Bella!

We sincerely thank you for your wonderful review. It's truly exciting to hear that your experience with Octa has been outstanding and that you consider us the best in all aspects. Your support means a lot to us, and clients like you inspire us to continually improve and provide the highest quality services.

Should you have any further questions, concerns, or suggestions, please feel free to reach out to us. We are always here to ensure that your trading experience is as smooth and profitable as possible.

Thank you once again for choosing OctaFX. We are committed to continuing our service to you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Pius Z.
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Wonderful broket
October 1, 2024

Wonderful,zi love Octafx,best broker on Earth! They just too rrsl,I wish I can work with them! Seamless withdrawals and deposit

Date of experience: September 21, 2024
Octa R. Octa Rep
over a year old

Dear Pius,

Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Simple and clear no complications
September 30, 2024

It quite sharp and fast like a said no complications, very brief and easy understand anyway hope you're keep it up and all the very best.

Date of experience: September 20, 2024
Octa R. Octa Rep
over a year old

Dear Kingsley,

Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear, brief, and easy to understand. We always aim to keep things simple and efficient for our clients. We shall strive harder to provide the best user experience to our customers.

We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Mr
September 28, 2024

Great...! I enjoyed myself while shopping. I hope to get my items on time and fast as well.
Thanks so much.

Date of experience: September 18, 2024
Octa R. Octa Rep
over a year old

Dear Richard,

Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed using our Trade and Win feature to place your order with Octa. Rest assured, we're working diligently to ensure that your items arrive on time and as quickly as possible.

If you have any further questions or need any assistance, feel free to reach out to us at support@octafx.com. We're always here to help! Thank you again for choosing Octa, and we look forward to serving you in the future.

Kind regards,
Octa Rep.

California
1 review
0 helpful votes
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Fast n efficiently
September 20, 2024

Open more valuable order and greet and welcome gift for traders

Date of experience: September 10, 2024
Octa R. Octa Rep
over a year old

Dear Junaidy,

Thank you for your feedback and suggestions! We're happy to hear that you're engaged with trading on our platform. We appreciate your idea about opening more valuable orders and offering welcome gifts for traders.

We're always looking for ways to enhance the trading experience for our clients, and your feedback will be forwarded to the relevant department for consideration. If you have any other ideas or need assistance, please don't hesitate to contact us at support@octafx.com.

Thank you for choosing Octa, and we wish you continued success in your trading journey!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Octa Fx review
September 19, 2024

My experience with OctaFX has been nothing but seamless. From depositing, to trade execution, to customer service and withdrawal, all easy and no stress.

Date of experience: September 9, 2024
Octa R. Octa Rep
over a year old

Dear Nwuju.

Thank you for rating our Octa app. We're delighted that trading in Octa is a swift, instant payment processing and accessible app. We hope you'll continue using it, and we'll ensure the best investing experience for you.

To give us a 5-star rating, please let us know what updates or new features you would like to see. You're also welcome to write to us at support@octafx.com and share your ideas.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Etik Y.
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Octa item
September 17, 2024

Faster delivery and i like it all the item quality is very good. Add more gift please

Date of experience: September 7, 2024
Octa R. Octa Rep
over a year old

Dear Etik,

Thank you for your kind words! We're thrilled to hear that you're satisfied with the quality of our items and the fast delivery process. Your positive experience means a lot to us.

We appreciate your suggestion to add more gifts to the Trade and Win program. Rest assured, we are continuously working on improving our offerings and will certainly consider expanding the selection of gifts in the future to make your trading experience even better.

If you have any further suggestions or questions, feel free to contact us via live chat or email at support@octafx.com anytime. We're always here to help!

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
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Thanks for gift
September 16, 2024

I'm very happy to trade with you, my good experience with octa, there is no fake candle in it, it is very real

Date of experience: September 6, 2024
Octa R. Octa Rep
over a year old

Dear Muhammad,

Thank you so much for your positive feedback! We're thrilled to hear that you're happy trading with Octa and that you've had a great experience with our platform. Transparency and reliability are key values for us, so we're especially pleased that you've noticed the authenticity of our trading environment.

If there's anything we can do to make your experience even better or if you have any suggestions, please don't hesitate to contact us at support@octafx.com. We're here to ensure your trading journey remains smooth and satisfying.

We look forward to supporting your continued success!

Kind regards,
Octa Rep.