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OctaReviews 581

4.6

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Octa Reviews Summary

Octa has a rating of 4.6 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow Ezinna Z.
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Trade and win
January 5, 2025

I have been receiving the gifts items usually sent to me

Date of experience: December 26, 2024
Octa R. Octa Rep
over a year old

Dear Ezinna,

Thank you for your thoughtful review and for sharing your experience with our Trade and Win feature! We're delighted to know that you've been enjoying the gifts you've received through the program. At Octa, we take pride in rewarding our clients and making their trading journey more exciting and fulfilling.

We noticed your 4-star rating and would love to understand how we can make your experience even better. Is there anything we can enhance or any additional features you'd like to see? Your feedback is incredibly valuable and helps us improve to meet your expectations fully.

Feel free to share your suggestions or ideas with us at support@octafx.com or via Live Chat. We're here to listen and assist in any way we can!

Thank you for being an important part of the Octa community. We look forward to hearing from you and striving together for a perfect 5-star experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Terseer C.
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Excellent Service
January 4, 2025

Customer care is always amazing. Deposits and withdrawals are processed quickly and the birthday gifts are awesome.

Date of experience: December 25, 2024
Octa R. Octa Rep
over a year old

Dear Terseer!

Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you've had such a positive experience with our customer care team. It brings us great joy to know that our deposit and withdrawal processes have met your expectations and provided you with a seamless experience. Additionally, we are delighted to learn that you enjoyed the birthday gifts we provided! Your satisfaction is very important to us.

If there's anything else we can do to assist you or if you have suggestions on how we can improve your trading experience, please don't hesitate to contact us at support@octafx.com. We're here to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Gbenga X.
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Just Easy
December 30, 2024

I love easy it is to navigate the gifts available.

Date of experience: December 20, 2024
Octa R. Octa Rep
over a year old

Dear Gbenga,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oluwafemi M.
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Relevant items
December 29, 2024

Include more relevant items to increase our choice of gifts. You can conduct a survey for people to suggest more items. Thank you

Date of experience: December 19, 2024
Octa R. Octa Rep
over a year old

Dear Oluwafemi,

Thank you for sharing your thoughtful suggestion with us. We truly appreciate your feedback about expanding our selection of gifts and conducting a survey to gather ideas from our community. It's a great idea, and we'll ensure that your suggestion will be forwarded to the relevant team for consideration as part of our future improvement plans.

Should you have any additional suggestions or specific gift ideas, please feel free to share them with us at support@octafx.com or through our live chat. Your feedback plays a key role in helping us improve and deliver the best possible experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Lawal E.
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Sharp
December 28, 2024

Nice experience and fun commendable swift easy to use

Date of experience: December 18, 2024
Octa R. Octa Rep
over a year old

Dear Lawal,

We truly appreciate you taking the time to share your experience with Octa! It's wonderful to hear that you find our platform swift, easy to use, and enjoyable. At Octa, our goal is to provide a seamless and efficient trading environment for all our users, and your feedback reaffirms that we're on the right track.

We would like to welcome you to join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com (mailto:support@octafx.com). We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Perfect
December 25, 2024

The platform has been a great one and I love it. Thumbs up

Date of experience: December 15, 2024
Octa R. Octa Rep
over a year old

Dear Babatunde,

Thank you for your kind words and positive feedback about our platform! We're delighted to know that you're enjoying your experience. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oladimeji Y.
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Awesome
December 21, 2024

I have had an awesome experience with Octa fx in general.Octa Fx is an innovative and customer-centric company

Date of experience: December 11, 2024
Octa R. Octa Rep
over a year old

Dear Oladimeji!

Thank you for your positive feedback regarding your experience with Octa! We are delighted to hear that you find our services to be innovative and customer-centric. At Octa, we strive to provide an exceptional trading experience for all our clients by focusing on user-friendly platforms, competitive pricing, and extensive educational resources.

If you have any specific aspects of your experience that you'd like to share whether it's a feature you particularly enjoyed, our support services, or any challenges you may have faced please feel free to elaborate. Your insights help us understand what we're doing well and where we can improve.

Additionally, if you have any questions, concerns, or further suggestions, our customer support team is here to assist you. We are committed to ensuring that you have the best possible trading experience and are always available to help. Thank you once again for choosing Octa FX, and we look forward to continuing to support your trading journey!

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
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Great experience
December 21, 2024

Am trading at OctaFx since 4 years
OctaFx playing tremendous

But LOCAL BANK OPTION isn't available in Pakistan and it is a set back for new commers

Date of experience: December 11, 2024
Octa R. Octa Rep
over a year old

Dear Muhammad,

Thank you so much for your valuable feedback and for sharing your experience with Octa. We're thrilled to know that you've had a positive trading experience over the past four years, and we truly appreciate your loyalty!

We completely understand that the absence of local bank deposit options in Pakistan can pose a challenge for new traders. We recognize the importance of offering convenient payment methods, and your input will be passed on to our team for further consideration.

We are constantly working to improve our services, and feedback like yours helps us prioritize the needs of our traders. If you have any further suggestions or need assistance, feel free to reach out to us anytime via live chat or email.

Kind regards,
Octa Rep.

Canada
1 review
0 helpful votes
Follow Saqib I.
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Fast Deposit & withdrawals, With 24/7 Customer care for any query easy and flexible platform for growing financially love it!

Date of experience: December 11, 2024
Octa R. Octa Rep
over a year old

Dear Saqib,

Thank you for taking the time to share your positive experience with Octa! We're thrilled to hear that you're enjoying our fast deposit and withdrawal processes, 24/7 customer care, and the flexibility of our platform.

At Octa, we're dedicated to providing a seamless trading experience to help you achieve your financial goals. Knowing that you love the platform motivates us to continue improving and delivering the best possible services to our valued clients.

If you have any questions or need assistance, please don't hesitate to reach out to us via live chat or email. We're always available to assist you.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Great trade platform
December 20, 2024

Great trade platform.still new and exploring more.Smooth transaction and very fast transfered.i am looking forward to learn more trade skills.

Date of experience: December 10, 2024
Octa R. Octa Rep
over a year old

Dear Surina,

Thank you so much for your kind feedback! We're delighted to hear that you're enjoying our platform and finding the transactions smooth and fast.

If you're new to trading, we invite you to explore our comprehensive educational platform, where you can enhance your trading skills through a variety of resources. Additionally, be sure to check out our YouTube channel for webinars hosted by our expert trainers and traders—they're a great way to deepen your knowledge.

To stay updated with our latest news and promotions, don't forget to follow us on our social media platforms. You can get in touch with us via live chat or email if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Super excited
December 11, 2024

Very reputable company, it always fun to trade with right brokerage

Date of experience: December 1, 2024
Octa R. Octa Rep
over a year old

Dear Ali!

We truly appreciate your kind words and feedback! It brings us immense joy to learn that your experience with our platform was a positive one. Our primary objective is to provide outstanding service to our valued clients, and we take great pride in our ability to assist and support you. Rest assured, we are always here and ready to help you with any questions, concerns, or issues. Your satisfaction is incredibly important to us, and we aim to address all your needs promptly and effectively.

Please don't hesitate to reach out if you have any questions or need support along the way. We're here to help at support@octafx.com, and we look forward to continuing to provide you with the best trading experience. Thank you once again for choosing Octa, and happy trading!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Great
December 9, 2024

Nice operating systems, good spreads and quick payments. Never had a problem with them, only my trading sucks!

Date of experience: November 29, 2024
Octa R. Octa Rep
over a year old

Dear Oba,

Thank you for your kind words and positive review! We're delighted to hear that you're satisfied with our platform, spreads, and quick payment processing. Providing a seamless and efficient trading experience is our priority, and it's great to know we've met your expectations.

Regarding your trading journey, we understand that trading can sometimes be challenging. To help you enhance your skills and confidence, we encourage you to explore our educational resources:

1) YouTube Channel: Gain access to expert-led tutorials, trading strategies, and market analysis to help refine your approach.

2) Webinars: Participate in live sessions with professionals who can guide you on key trading concepts and answer your questions.

3) Demo Account: Practice trading in a risk-free environment to test strategies and improve decision-making before trading live.

If you need further support or have any questions, please don't hesitate to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're here to ensure your trading experience with Octa remains smooth and rewarding.

Thank you for choosing Octa. We're excited to be a part of your trading journey and look forward to seeing your continued growth and success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Nice program
December 9, 2024

It was seamless, the process is one too good and wish for more patronage.

Date of experience: November 29, 2024
Octa R. Octa Rep
over a year old

Dear Ibikunomaa,

Thank you for your wonderful review! We're thrilled to hear that you found our platform seamless and the process efficient. At Octa, we aim to provide a hassle-free and user-friendly trading experience for all our clients. Your kind words motivate us to maintain and enhance the quality of our services.

To further support your trading journey, we encourage you to explore our educational resources on our YouTube channel, where you'll find expert-led educational videos and trading strategies. We also host live webinars, which are perfect for gaining deeper market insights and learning advanced techniques directly from professionals.

If you're interested in honing your skills, don't forget to make use of our demo account. It allows you to practice trading in a risk-free environment while exploring the platform's features.

Should you have any suggestions or questions or need assistance, feel free to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're always here to help and ensure your trading experience with Octa remains exceptional.

Thank you for choosing Octa as your trusted trading partner. We look forward to being a part of your continued success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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GREAT
December 6, 2024

Quite simple and straightforward, I was impressed about the interactive nature and the ease of completing the process

Date of experience: November 26, 2024
Octa R. Octa Rep
over a year old

Dear Anthony,

Thank you for taking the time to share your feedback with us! We're glad to know that you found our platform simple and interactive. Your satisfaction is our priority, and hearing about your positive experience truly motivates us to continue improving.

We'd love to know what features or enhancements you'd like to see in our app to earn a 5-star rating from you. Is there a specific feature or improvement you'd like to see in the app? Your suggestions are incredibly valuable, and we're committed to making the app as user-friendly and efficient as possible.

Please feel free to share any thoughts or ideas you may have. We're always here to listen and improve.

Once again, we're grateful to have you as part of the Octa community and look forward to providing you with even better service moving forward.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Good 💯
December 5, 2024

It's been great and I can't wait to receive the items

Date of experience: November 25, 2024
Octa R. Octa Rep
over a year old

Dear Edebeatu Tochukwu,

Thank you for sharing your enthusiasm about our Trade and Win feature! We're delighted to hear that you're enjoying the experience and are eagerly looking forward to receiving your items.

At Octa, we designed the Trade and Win program to reward our clients for their dedication and activity on our platform. It's wonderful to know that it's adding value to your trading journey. Once your rewards are processed, you'll receive an update, and we're confident you'll love your items when they arrive!

If you have any questions about the delivery process or need assistance with anything else, please don't hesitate to reach out to us via support@octafx.com or Live Chat. We're here 24/7 to help.

Thank you for choosing Octa, and we wish you continued success in your trading journey!

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Order
December 2, 2024

Easy to understand and use. If there is more things or item for lower tier to redeem is better.

Date of experience: November 22, 2024
Octa R. Octa Rep
over a year old

Dear Tian Ming,

Thank you for taking the time to share your thoughts with us! We're delighted to hear that you find our platform easy to understand and user-friendly.

Your suggestion to include more items for lower-tier levels in our Trade & Win program is greatly appreciated. Feedback like yours helps us improve and create a better experience for all our users. Rest assured, we'll share your suggestion with our team for consideration.

If you have any additional ideas or questions, feel free to reach out to us via live chat or email us at support@octafx.com. We're here to help and always value your input.

Kind regards,
Octa Rep.

California
1 review
0 helpful votes
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Fuss free easy trading
December 1, 2024

Rewards with trading isn't too bad. Best is the rewards redemption I need not worry about postage. It's a nice touch by octa

Date of experience: November 21, 2024
Octa R. Octa Rep
over a year old

Dear Dr. Kang!

Thank you very much for taking the time to share your feedback with us! We are truly delighted to hear that you are enjoying the rewards program, as well as the smooth and hassle-free redemption process that we strive to provide. Our primary goal is to ensure that every experience you have with us is seamless and enjoyable, and we genuinely appreciate your kind and encouraging words.

If there are any additional questions you might have or if you need further assistance at any point, please don't hesitate to reach out to us. We are always here to help and support you. Wishing you a fantastic time with your trading activities!

Kind regards,
Octa Rep.

Egypt
1 review
0 helpful votes
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Octafx- Trading made easy
November 27, 2024

Octafx is an excellent trading platform that simplifies the trading process, making it accessible for both beginners and experienced traders. The interface is incredibly user-friendly and straightforward. I truly appreciate Octafx.

Additionally, they provide a fantastic bonus system that helps mitigate the risk of losing money. I highly recommend Octafx to everyone.

Date of experience: November 17, 2024
Octa R. Octa Rep
over a year old

Dear Ngozi,

Thank you for your glowing review! We're thrilled to hear that you're enjoying the Octa platform and finding it accessible and user-friendly. Making trading easier for everyone, whether you're just starting or have experience, is at the core of what we do. It's fantastic to know that our bonus system also provides you with added support for risk management.

You can also join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa. To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Nigeria
1 review
0 helpful votes
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Review
November 16, 2024

I would love to have a lower trading spread and opportunity to trade my Octafx account on metatrader 5 and 4

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2024
Octa R. Octa Rep
over a year old

Dear Samuel,

Thank you for reaching out and sharing your valuable feedback with us. We're glad to hear you're enjoying the Octa platform, and we appreciate your suggestions regarding the spread and MetaTrader trading options.

At Octa, we offer a floating spread that generally stays below average, though it may fluctuate during market openings, rollovers, major news releases, and times of high volatility. For a potential solution, trading during overlapping market hours is often beneficial, as spreads tend to be at their lowest. Additionally, upgrading your Personal Area to platinum or gold status can provide a lower spread condition.

In the meantime, we invite you to explore our available trading platforms: OctaTrader, MT4, and MT5. Each offers distinct advantages to suit various trading preferences. Should you have any more inquiries, please don't hesitate to reach out to us through our live chat or by emailing us at support@octafx.com. We are always here to assist you.

Thank you once again for your input, and please don't hesitate to reach out if we can assist further.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Need more speed in delivery
November 9, 2024

Improved service efforts are very admiring and I'm pleased there's been improvements than the previous services

Date of experience: October 30, 2024
Octa R. Octa Rep
over a year old

Dear Collins,

Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you've noticed and appreciate the enhancements we've made to our services. Your satisfaction is our top priority, and we're continuously working to elevate our platform to provide an even better trading experience.

We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. If you have any suggestions or insights on how we can enhance our app and achieve a 5-star rating, we invite you to share your thoughts with us at support@octafx.com. Your input matters, and we are keen to hear from you!

Kind regards,
Octa Rep.