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OctaReviews 581

4.6

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Octa Reviews Summary

Octa has a rating of 4.6 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 6 days

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Malaysia
1 review
0 helpful votes
Follow Mufti U.
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Very satisfying services with fast response from polite personal incharge, easy to communicate with both English and also Melay language...over all make me fill contented all this years while trading through Octafx...and always looking forward to trade as long as i can...

Date of experience: May 20, 2024
Octa R. Octa Rep
over a year old

Dear Mufti,

Thank you for your wonderful review. We are thrilled to hear that you have been satisfied with our services over the years. It's great to know that our team has provided you with fast responses and polite assistance, and that communication in both English and Malay has been easy and effective for you. Your positive feedback is highly valued and motivates us to continue offering exceptional service to our clients.

If you ever have any questions or need further assistance, please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We look forward to continuing to support you in your trading journey with Octa.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
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Good brokerage
May 30, 2024

Good customer service, fast deposit and fast withdrawal approval too.

Date of experience: May 20, 2024
Octa R. Octa Rep
over a year old

Dear Isha,

Thank you for your positive review. We are delighted to hear that you are satisfied with our customer service, as well as our fast deposit and withdrawal approval processes. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.

If you have any further questions or need assistance, please do not hesitate to reach out to us via live chat or by emailing us at support@octafx.com. Thank you once again for choosing Octa. We look forward to supporting you in your trading journey.

Kind regards,
Octa Rep.

DO
1 review
0 helpful votes
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Recomendation
May 30, 2024

Octafx is a good way to trade and have the freedom that you're looking for

Date of experience: May 20, 2024
Octa R. Octa Rep
over a year old

Dear Jean Adrien Laguerre,

Thank you for sharing your feedback with our Octa Trading platform. We appreciate your honest rating and are glad to know that you are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.

We want to welcome you to let us know what features you'd like to see in the app to earn a 5-star rating from you. To keep up with our most recent news and promotions, feel free to join our social media platforms. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Octafx is good broker
May 27, 2024

Nice customer care service and withdrawal process is fast

Date of experience: May 17, 2024
Octa R. Octa Rep
over a year old

Dear Pramod,

Thank you for such a high rating and for sharing your feedback about our Octa Trading platform. We are delighted that you found our customer care service pleasant and that the withdrawal process is fast. We shall strive harder to provide the best user experience to our customers.

We would also like to inform you about our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa. To keep up with our most recent news and promotions, feel free to join our social media platforms.

If you have any additional questions, you can get in touch with us via live chat or email at support@octafx.com. We are always available to help you.

Kind regards,
Octa Rep.

Bangladesh
1 review
0 helpful votes
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Superb Broker
May 26, 2024

To much trusted broker i ever seen. I really happy with their support about deposit, withdrawal and other support. Thanks to octa team.

Date of experience: May 16, 2024
Octa R. Octa Rep
over a year old

Dear Md. Abu,

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you find our app good and appreciate your positive comments. Knowing that you feel we are trusted and have swift payment methods is an honour.

However, we noticed a discrepancy between your kind review and the rating you provided. We would love to understand more about your experience and any areas where you feel we could improve. Your insights are invaluable to us, as we are committed to continuously enhancing our app to better serve our users.

If you have any specific suggestions or ideas on how we can improve our app, please do not hesitate to share them with our team via live chat or at support@octafx.com. Your feedback will help us make meaningful improvements and ensure a better experience for all our users. We look forward to hearing from you and working towards making our app even better.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Good broker
May 25, 2024

Spread very high but performance is very good. Easy & fast deposit and withdrawl facility. But so many problems face on USDT withdrawl.

Date of experience: May 15, 2024
Octa R. Octa Rep
over a year old

Dear Bickam!

Thank you so much for taking the time to provide feedback; we're delighted that you find our platform helpful. I appreciate your kind words very much. Since your happiness is our top concern, we are thrilled to have lived up to your expectations. The greatest service is provided to each and every customer at Octa. Please note that Octa offers a floating spread that may vary and can fluctuate depending on the market situation, rollovers, major news releases, or periods of high volatility. If you have any other questions, please do not hesitate to contact us at support@octafx.com

We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email. We are ready to assist you at any time.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Wsn mohd din N.
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Withdraws proces
May 25, 2024

Good job and very likely your services.

Regards

Thanks

Date of experience: May 15, 2024
Octa R. Octa Rep
over a year old

Dear Wsn Mohd Din!

We're thrilled that you find our platform useful, and we truly appreciate you taking the time to leave us feedback. I sincerely appreciate your kind remarks. Since achieving your satisfaction is our top priority, we are thrilled to have lived up to your expectations. At Octa, each and every customer gets the greatest care available.

We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Good experience
May 25, 2024

Really nice to use this app and it was very grateful experience

Date of experience: May 15, 2024
Octa R. Octa Rep
over a year old

Dear Rajesh!

We would like to thank you for your wonderful review and the wonderful star rating that you have given us. That our traders have selected Octa as their go-to investing platform over others makes us very happy. We are honoured that you have chosen us to be your reliable partner.

To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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4 stars
May 25, 2024

Very fast customer service love them.my query was answered swiftly

Date of experience: May 15, 2024
Octa R. Octa Rep
over a year old

Dear Larry!

Thank you for taking the time to share your thoughts with us. We are pleased to hear that you have had a positive experience with our customer service team and consider us to be the best among other brokers. Providing excellent customer service is a top priority for us, and we are glad to see that our efforts have made a difference for you. If you have any ideas or recommendations on how we can improve our trading app and earn a 5-star rating

We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
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Reliable broker
May 24, 2024

My personal experience about octa is good broker in forex market. Timely execution of deposit and withdrawal

Date of experience: May 14, 2024
Octa R. Octa Rep
over a year old

Dear Altaf,

Thank you for taking the time to share your positive experience with us. We are absolutely delighted to hear that you consider Octa to be a good broker in the forex market. It's particularly rewarding to know that you appreciate our timely execution of deposits and withdrawals, as we strive to ensure a seamless and efficient trading experience for all our clients.

Your feedback is incredibly valuable to us. It not only affirms our efforts but also inspires us to maintain and continually improve the high standards that you have come to expect from us. We are dedicated to providing you and all our traders with reliable and top-quality services.

If you have any further questions, suggestions, or need any assistance, please do not hesitate to reach out to our support team via live chat or by sending us an email at support@octafx.com. We are always here to help and ensure your experience with Octa remains exceptional. We look forward to continuing to serve you and support your trading journey.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Padma E.
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Pending deposit
May 24, 2024

Main 5 din se paresaan thi deposit ko laker meri problem Adam ne solve ki thanku 😊 Adam your r the 👌

Date of experience: May 14, 2024
Octa R. Octa Rep
over a year old

Namaskar Padma,

Hamen apki pratikriya saajha karane ke lie apka dhanyewad. Yah jaanakar hamen bahut khushi howi ke Adam ne apke deposit ki samasya ka samadhan kiya. Utkrsht grahak seva pradhan karna hamare sarvochach prathamikata hai, aur yah jaankar khushi hote hai ki Adam ki support se aap sehmat hain.

Apko howi dikkat ke liye hume khed hai. Agar apko fir koi dikkat ye ya fir apke paas koi aur prashn hain, to kripya hamase live chat ya support@octafx.com par sampark karane mein sankoch na karen.

Sadhanyewad,
Octa Rep.

Indonesia
1 review
0 helpful votes
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Very good, but sometimes when there is big news the application loading so long

Date of experience: May 13, 2024
Octa R. Octa Rep
over a year old

Dear Evi,

Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that you find our service very good. We understand your concern regarding the application loading times during significant news events. Ensuring a smooth and efficient user experience is our priority, and we apologize for any inconvenience this may have caused.

However there has been no issue reported, thus, we recommend you clear the cache of the application or try to delete and reinstall it. If you still face the issue, please contact us via live chat or email us at support@octafx.com with short videos so we can investigate the matter and find you the best solution. Your input is crucial in helping us enhance our services, and we appreciate your patience as we make these improvements. If you have any further questions or need assistance, please do not hesitate to contact us. Thank you for choosing Octa.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Octa Services
May 23, 2024

It's been nice with Octa App.
The services are safe, secured, fast and satisfactory.
Thank you always.

Date of experience: May 13, 2024
Octa R. Octa Rep
over a year old

Dear Taiwo!

We appreciate the feedback you provided and are thrilled to hear that you find our platform useful. Thank you for your kind words. Your satisfaction is our top priority, and we are happy to have met your expectations. At Octa, we are committed to providing the best possible service to every client, and positive feedback like yours motivates us to continue doing so. Your review inspires us to keep improving and delivering outstanding service.

We would like to invite you to follow our social media platforms in order to stay informed about our latest news and upcoming promotions. If you have any further questions, please do not hesitate to contact us via our live chat or by emailing us at support@octafx.com. We are always available to assist you.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
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5 star
May 23, 2024

Service Yang baik Dan laju.withdraw pun sangat cepat.tak perlu menunggu lama...tq octa

Date of experience: May 13, 2024
Octa R. Octa Rep
over a year old

Salam Sejahtera,

Terima kasih atas ulasan positif anda dan kerana berkongsi pengalaman anda dengan platform perdagangan Octa. Kami gembira mendengar bahawa anda senang dengan platform kami terutamanya transaksi deposit dan pengeluaran yang cepat.

Kami berjanji untuk terus meningkatkan perkhidmatan kami untuk memastikan pengalaman terbaik bagi pengguna kami. Kami menghargai maklum balas anda dan menggalakkan anda untuk meneroka program Jemput Rakan kami, di mana anda boleh mendapatkan komisen dengan merujuk rakan anda ke Octa.

Dapatkan berita dan promosi terkini kami dengan menyertai platform media sosial kami. Jika anda mempunyai sebarang pertanyaan atau memerlukan bantuan lanjut, jangan ragu untuk menghubungi kami melalui sembang langsung atau e-mel di support@octafx.com. Kami sentiasa di sini untuk membantu.

Salam hormat,
Octa Rep.

India
1 review
0 helpful votes
Follow Babu A.
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Trade and win
May 22, 2024

Good response for questions. Immediately reply for mails

Date of experience: May 12, 2024
Octa R. Octa Rep
over a year old

Dear Babu!

We would like to extend our heartfelt appreciation for taking the time to provide us with your valuable feedback about your recent experience with Octa. Your positive review is highly valued, and it encourages us to continually strive for excellence. We are thrilled to know that you found our service to be extremely helpful and user-friendly. Our top priority is to provide our customers with a seamless and efficient trading experience, and we are delighted to have met your expectations.

We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.

Kind regards,
Octa Rep.

Thailand
1 review
0 helpful votes
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之前的客服人员处理问题时态度很懒散不负责任,但是现在已经有改变良好了再接再励。
现在已是科技非常发达的年代了但是公司的交易应用软件非常烂时常不是卡机就是无法登录导致常常交易亏损十分懊恼及愤怒,希望不要再出现这种低级的错误问题了。我用过其他公司的交易平台从没有发生过这种低级问题,所以希望你们OCTA公司能解决问题不然顾客不会再相信你们的公司了(诚信经营非常重要)

Date of experience: May 11, 2024
Octa R. Octa Rep
over a year old

Dear Way Lun,

Thank you for sharing your feedback regarding your experience with the Octa Trading platform. We appreciate your honesty and constructive criticism. We understand the importance of providing a seamless trading experience, and we apologize for any inconvenience caused by technical issues you've encountered. Rest assured, we take your concerns seriously, and we are continuously working to improve our platform's performance to ensure a smoother trading experience for all our users.

We value your trust in us and are committed to addressing the issues you've raised to enhance our service quality. Additionally, we're glad to hear that you've noticed positive changes in our customer service, and we'll continue to strive for excellence in assisting our customers.

We encourage you to take advantage of our Invite a Friend program to earn commissions and stay updated on our latest news and promotions by joining our social media platforms. Should you have any further questions or require assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. Your satisfaction is our priority, and we're here to help you every step of the way.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
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Full star service
May 21, 2024

I have a superb experience with OCTA which providing a platform for customers to perform trading without hassle and with top mark customers service

Date of experience: May 10, 2024
Octa R. Octa Rep
over a year old

Dear Mohd Jeff,

Thank you for taking the time to share your experience with Octa. We are thrilled to hear that you have had a superb experience using our platform. At Octa, we are committed to providing our customers with a seamless and hassle-free trading experience, and we are delighted to learn that we have met your expectations in this regard. Our team takes great pride in delivering top-notch customer service, and it is rewarding to know that our efforts have been recognized.

Your satisfaction is our top priority, and we are grateful for your trust and support. We look forward to continuing to serve you and meeting your trading needs in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us via live chat or email us at support@octafx.com. Your input is invaluable as we strive to continually improve our services.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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My first and only broker
May 19, 2024

From me it's always a 5 star plus for my number one broker and the best ever

Date of experience: May 9, 2024
Octa R. Octa Rep
over a year old

Dear Richard,

Thank you sincerely for your glowing review and unwavering support. We are thrilled to be your number one broker and are delighted to hear that you consider us the best ever. Your satisfaction and trust mean the world to us, and we are truly honored by your kind words.

At Octa, we are committed to providing exceptional service and ensuring that our clients have the best possible trading experience. Your feedback motivates us to continue striving for excellence in everything we do.

If there's anything specific you love about our services or if you have any suggestions for further improvement, please feel free to share them with us via live chat or email us at support@hotmail.com. We always welcome feedback from valued clients like yourself. We look forward to serving you for many more successful trades to come.

Kind regards,
Octa Rep.

AE
1 review
0 helpful votes
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Tankson
May 19, 2024

4 years experience I start my trade journey like play
Use other broker before i try octafx Alhamdulillah i find them very reliable
Uncountable appreciate for you guys

Date of experience: May 9, 2024
Octa R. Octa Rep
over a year old

Dear Dalhat!

We appreciate you taking the time to share your feedback with us regarding your recent experience with Octa. Your positive review is very important to us, and it motivates us to continually strive for excellence. We are thrilled to learn that you found our service to be extremely helpful and user-friendly. Thank you for choosing Octa and we look forward to serving you again in the future.

We would like to extend an invitation to follow our social media accounts to stay updated on our latest news and upcoming promotions. If you have any further inquiries, please don't hesitate to contact us via live chat or by emailing us at support@octafx.com. We are always ready to assist you.

Kind regards,
Octa Rep.

South Africa
1 review
0 helpful votes
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Verification resolved timeously
May 19, 2024

The Octafx team resolved my verification request timely and professionally. Thank you, I'm a happy customer.

Date of experience: May 9, 2024
Octa R. Octa Rep
over a year old

Dear Lameez!

We would like to express our sincere gratitude for taking the time to share your valuable feedback with us about your recent experience with Octa. Your positive review means a lot to us and it motivates us to continuously strive for excellence. We are thrilled to know that you found our customer support very helpful. Providing our customers with a seamless and efficient trading experience is our top priority, and we are glad to have met your expectations.

We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.

Kind regards,
Octa Rep.