Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Octa has a rating of 4.6 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Octa ranks 2nd among Currency Trading sites.
We monitor reviews for authenticity
Dear Jasbir,
We understand your frustration with your account being blocked. We're here to help resolve this issue promptly.
It seems that your account was automatically blocked due to several incorrect PIN attempts. To get your account back up and running, please send us a selfie holding your ID card, Passport, or driving license to kyc@octafx.com.
Once we receive the required documentation, we will promptly proceed with unblocking your account. We greatly appreciate your cooperation in this matter.
If you have any questions or need further assistance, please don't hesitate to contact us via live chat or email us at support@octafx.com. We're here to help you every step of the way.
Kind regards,
Octa Rep.
Dear Rishi!
Thank you for contacting us and sharing your feedback. We regret that we haven't responded to you earlier. We understand that you may be feeling frustrated and we appreciate you bringing this matter to our attention. We hope to resolve this issue as soon as possible. In order to do so, we would need more information from you. Specifically, we request that you provide us with your trading account number. You can email us these details at support@octafx.com. Once we receive your information, our dedicated team will carefully investigate the matter and provide you with an update as soon as possible. Thank you for your patience and understanding.
Should you have any questions, please don't hesitate to reach out to our team at support@octafx.com.We're always glad to assist our customers.
Kind regards,
OctaFX Rep.
πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°ππππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°ππππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°πππ₯°
Dear Gokul,
Thank you for your generous rating. Kindly note that you can constantly learn with Octa and master your trading skills using plenty of educational sources we have in place. Please do not hesitate to subscribe to our YouTube channel to watch webinars with experienced traders and participate in our contests there.
Kind regards,
Octa Rep.
I'm new to this but anyone who has used it before is saying it's going great
Dear Mehboob,
Thank you for choosing Octa. If you encounter any complications during your trading, please contact the Support Team in Live Chat, and we will guide you through the whole process. We also suggest opening a demo account so you can trade risk-free and check educational materials available on our blog and YouTube channel.
Please note that we offer many advantages, such as low spreads, fast execution, a wide range of payment options, free educational materials, demo trading, cryptocurrency and stock trading and many more. Follow us on social media to stay abreast of the latest news and product updates.
Kind regards,
Octa Rep.
Your withdrawal system is very strong, whether it is a matter of customer care or making a deposit in trading, all the features are very easy, the good news provided by you also provides a lot of convenience.Overall I love OCTA FX
Dear Ameer Mohammad,
Many thanks for using our app and sharing your feedback with us. We love to know you enjoy Octa services, from payment systems and customer care to trading news. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Fast and safe when comes to withdraw and very very straight forward
Dear Arthurjames!
Thank you for your feedback. We are absolutely thrilled to hear that our payment process has proven to be helpful and has met your expectations. At Octa, we are committed to delivering nothing but exceptional service, and your positive review confirms that we are exceeding our goals. Your kind words inspire us to continuously elevate our services and strive for nothing short of excellence. We deeply appreciate your support and eagerly anticipate the opportunity to serve you again in the future.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.
Es muy importante que te sientas bien y
Total de esto me da una buena impresiΓ³n de que las ganas de estudiar y las cosas que no son tan difΓciles se puede
Dear Santiago Eduardo,
Thank you for sharing your thoughtful feedback with us. We are delighted to hear that you have had a positive overall impression of our services and that you feel encouraged to learn and explore trading with us. At Octa, we believe that a supportive and user-friendly environment is crucial for our clients' success and satisfaction. It is wonderful to know that our platform has contributed to making your trading journey enjoyable and manageable.
We are committed to providing a seamless and educational experience for all our traders. Your feedback is invaluable and motivates us to continue enhancing our services to better meet your needs. If you have any suggestions or specific areas where you feel we can improve, please do not hesitate to share them with us. We are always eager to listen to our clients and implement improvements based on your insights.
For any assistance or further inquiries, our customer support team is always available to help. You can reach us via live chat or by emailing us at support@octafx.com. We look forward to continuing to support your trading endeavors and ensuring a positive experience for you.
Kind regards,
Octa Rep.
I wanted a change of IB, it was quit swift and supportive. After I have provided all that was required of me
Dear Amanyunose,
Thank you for using our trading app and for sharing your feedback. We're delighted you find our team swift and supportive of your inquiry. We hope you keep using Octa, and we'll provide you with the best user experience.
Remember that you can always contact us through social media and enjoy our trading and investing content there. Stay tuned for more updates, and ensure you don't miss our upcoming promos. If you want to add anything else, please get in touch with us at support@octafx.com. We'd love to hear from you.
Kind regards,
Octa Rep.
Never had the feeling to change to other broker, the best experienced so far and there's no other broker can compare
Dear Mnj,
Thank you for sharing your positive experience with us. We are thrilled to hear that you have never felt the need to switch to another broker and that your experience with Octa has been unparalleled.
Our team is dedicated to providing the best possible service and ensuring that our clients have a seamless trading experience. It is incredibly rewarding to know that our efforts have made such a positive impact on your trading journey.
Your feedback motivates us to continue striving for excellence and to maintain the high standards that you have come to expect from us. If there are any additional features or services you would like to see, please do not hesitate to share your thoughts with us via live chat or by sending us an email to support@octafx.com. We are always eager to hear from our valued clients and continuously improve our offerings.
Thank you once again for your kind words and your continued trust in Octa. If you have any questions or need further assistance, please feel free to contact us at any time. Our team is always here to support you.
Kind regards,
Octa Rep.
Just don't know the best word to describe my exceptional experience using octafx, it was easy, and effortless also has some bonus to motivate, but fully impactful with my trading journey
Dear Trust,
We're delighted that our traders had an exceptional experience using Octa. Thanks for choosing us as your reliable partner. We're happy to know you had an easy and effortless trading journey. Also, the bonus deposit was motivated and fully impactful for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot traded by your friends. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Have a good experience. Customer service and support through chat is system generated witch gives only perticular answer. Contact details is not available in different places and site... customer feel trouble in many cases.they have to take support of YouTube app for resolving their problems
Dear Pawan Singh,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform.
We apologize for any inconvenience caused by the system-generated responses and the difficulty in finding contact details. Your feedback is important to us, and we are continuously working to improve our Customer Support to provide more personalized and accessible assistance.
We would like to inform you that you can join our Invite a Friend program, which will allow you to earn commissions when your friends start their trading activity with Octa.
To keep up with our most recent news and promotions, feel free to join our social media platforms. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Laju bertindak balas dengan setiap pertanyaan saya. Membantu menyelesaikan permasalahan saya hadapi. Terima kasih
Salam sejahtera Suna,
Terima kasih kerana telah memberikan kami penilaian yang tinggi serta berkongsi pengalaman anda. Kami gembira anda merasakan team kami laju bertindak balas dengan setiap pertanyaan dan membantu menyelesaikan permasalahan anda hadapi.
Sila ambil perhatian bahawa anda boleh belajar Forex secara berterusan dengan Octa dan menguasai kemahiran dagangan anda menggunakan sumber pendidikan yang kami sediakan. Jangan teragak-agak untuk melayari saluran YouTube kami untuk menonton Webinar dengan pedagang yang berpengalaman dan anda boleh sertai peraduan kami pada masa yang sama.
Salam hormat,
Octa Rep.
I thought it would take 20 to 30 days for a refund. But it takes only an hour. Fast refunded
Dear Jb,
Thank you for your positive review! We are delighted to hear that you are please with our swift payment procedures. At Octa, we understand how important it is for our clients to have quick and efficient service, especially when it comes to financial transactions.
We strive to ensure that all our processes are as seamless and timely as possible, and it's gratifying to know that we met your expectations. Your satisfaction is our priority, and we are pleased that our efforts have made a positive impact on your experience.
If you have any further feedback or suggestions on how we can continue to improve our services, please feel free to share them with us via live chat or by emailing us at support@octafx.com We are always here to listen and enhance our offerings to better serve you. We look forward to continuing to support you in all your trading needs.
Kind regards,
Octa Rep.
Hello!
Please the deposit I made since 16/5/24, I received email today that it's in my wallet, please how can I get to the wallet to refund the money, if u people can help me go to the wallet and refund, very good, thanks
Dear Adibe,
We are deeply sorry for the inconvenience caused by the recent misinformation regarding the deposit fund credited to your wallet. We understand how important it is for you to have accurate information and timely access to your funds.
The delay in processing your refund is due to a minor technical issue with our payment provider, compounded by a documentation review process. Please be assured that our team is actively working to resolve this issue as quickly as possible.
You can relax knowing that your pending request will be processed as soon as the problem has been resolved. We sincerely apologize for any frustration and inconvenience this has caused you.
For updates on your refund status, please feel free to get in touch with us via Live Chat. Our team is always available to assist you and provide any further information you may need.
Thank you for your understanding and patience.
Kind regards,
Octa Rep.
The trading process on this platform, from deposit to trading to exit of funds is a seamless experience...and this backed up by superb customer support makes it the Gold standard of trading platforms.
Look no further.
Dear R,
Thank you for your kind feedback. It is delightful to hear such positive words. Furthermore, knowing you had a seamless experience with the payment provider, Customer Support, and trading process are the best encouragement to our team.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Sepanjang saya berdagang mengginakan platform Octa segalanya menjadi mudah Dan senang. Deposit Dan pengeluaran cepat Dan pantas. Terbaik Octa.
Salam Sejahtera Mohd Sharil Hisham,
Terima kasih kerana menggunakan plaform Octa dan memberikan maklum balas anda. Kami gembira anda mendapatinya mudah dan senang serta proses pembayaran yang cepat dan pantas. Yakinlah bahawa kami akan terus berusaha untuk membuat penambahbaikan.
Jangan lupa, anda sentiasa boleh menyertai program "Jemput Rakan" dan mendapat komisen bagi setiap lot standard yang didagangkan oleh rakan anda. Jika anda mempunyai pertanyaan, sila hubungi team kami di support@octafx.com. Kami sentiasa gembira mendengar maklum balas dari pelanggan kami.
Salam hormat,
Octa Rep.
I feel very safe my mony in octa and no hanging in news time and when I closed my all orders one time he don't took time more than 1 seconds
Dear Muhammad,
Thank you so much for your glowing review! We are thrilled to hear that you consider Octa the world's best trading platform. Your trust in our platform, especially regarding the safety of your funds and the reliability during peak times, is incredibly important to us. We are committed to ensuring that your trading experience is seamless and efficient.
The fact that you've noticed the quick execution times, even during high volatility periods, is a testament to our dedication to providing top-notch service. At Octa, we continually strive to enhance our platform's performance and security to meet and exceed your expectations. Your satisfaction and confidence in our services are our top priorities.
If you have any further suggestions or feedback on how we can improve even more, please do not hesitate to share them with us via live chat or by emailing us at support@octafx.com. We value your input and are always looking for ways to serve you better.
Kind regards,
Octa Rep.
Dear Guru,
Thank you so much for taking the time to rate our product. We greatly appreciate your feedback and support. Our application is indeed updated regularly. If you are facing an issue with placing an order, please share a screenshot of your internet speed. Our team will investigate the matter and update you.
If there are any features of the Octa app that you feel we could add or improve, we would love to hear your ideas. Please feel free to share your suggestions with us at support@octafx.com. Your feedback is invaluable to us and helps us continuously enhance our services to better meet your needs. We look forward to hearing from you.
Kind regards,
Octa Rep.
My account is not received yet 1691 try to send as early as possible I have emergency for medical issues
Dear Ektaben,
We apologize for the inconvenience. Please note that withdrawal usually takes 1β3 hours but sometimes may take up to 3 business days. Your withdrawal request with the number W15134428 has been completed, as per checking. You can check your withdrawal status and history here: https://my.octafx.com/withdraw/
Kind regards,
Octa Rep.
Answer: I really like the platform, it is not just fast order exection, it is aslo in-built AI tools... The one that helps me pattern recognition had a positive effect on my PnL... not huge %, but I am up +13%... if I missed a brekout on some of the us stocks, I would have been just neutral, but thhose swings made my year... Also, spreads are quite low
Answer: At least for not messing with the usual manual trading, yes it makes sense. In terms of copy trading, it all depends on the quantity and quality of provided strategies. Compared to industry average, Octaβs copy trading is better. Iβve seen very poor service, like 2-3 strategies with promised βbig winratesβ. Here there is the variety and reasonable figures. The app is comfortable to use. Imho Iβd suggest to use it as additional income, not the main source. Trade on your own and subscribe to some good strategy provider.
Answer: First thing you need to understand is that swap or overnight fee doesnβt really depend on your region. Itβs not like EU rules force broker to charge swap or not. Swap fees are set by brokers themselves depending on their policiesβ¦ for example, Octa is very well known for giving swap-free accounts. This is part of their core strategy since the beginning. So yes, even if you are based in Europe, you can open account here and trade swap-free :) and it would be smart thing to do if your trading strategy is swing trading or you like to hold positions long time.
Answer: No issues, but it also depends on the payment method as well. If it's something bank related, like wire or visa, then depo is quick but withdrawal is going to take time. Even if Octa processes it in 1 hour, the funds may arrive much later. But about crypto and e-wallets. Octa does process the withdrawals quickly, usually in under 3 hours, if there are no difficulties. THen it takes like 5-10 minutes for the funds to arrive in your wallet.
Answer: I was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Alex crypto FX at writeme dot com (he's email). Who helped recover my lost funds in just 48 hours, I almost thought I have lost it all until I met him. I personally recommend him to you
Answer: Hello, Cheng Z.! Thank you for reaching out to us with your question. Our AI pattern recognition feature is a helpful tool that can support your trading decisions by identifying technical patterns in real time. However, while it offers valuable insights, we recommend using it as part of a broader trading strategy rather than relying on it for every trade. Combining AI insights with your own analysisβwhether technical, fundamental, or bothβcan lead to more informed and confident decisions. If you have any more questions, feel free to contact us at support@octafx.com. Thank you.
Answer: Any hassles that can happen are only cause of your bank. See if it supports forex brokers (I know some banks don't, and will flag your transaction to them OR from them). Paying in crypto is the easiest, but you have to make sure you copied the correct wallet address. If you copy it wrong, theres no returning of funds there. Easiest and cheapest way is through USDT on TRC20 network I found, its the cheapest of them all, always $1 in network fees (mby dogecoin is cheaper, never tried that).
Answer: Hello Bishr, thank you for your question! At the moment, the AI pattern recognition feature is available exclusively for OctaTrader accounts. This tool is designed to enhance your market analysis experience by helping you identify chart patterns in real time. We're always working on expanding our tools and features, so feel free to stay updated through our official channels. If you have any further questions, you're welcome to reach out to us at support@octafx.com. Thank you.
Answer: Oh yes they aren't. I know how surprising it might sound but the broker is pretty cost effective.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Munir,
Thank you for such a high rating and for sharing your feedback about our Octa Trading platform. We are delighted to know that you are having a good experience with easy withdrawals and deposits and that our response team has been helpful.
We will continue to strive harder to provide the best user experience to all our customers. We would also like to inform you about our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To stay updated with our latest news and promotions, feel free to join our social media platforms. If you have any additional questions, please don't hesitate to get in touch with us via live chat or email at support@octafx.com. We are always here to help you.
Kind regards,
Octa Rep.