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How would you rate OBAGI?
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Australia
1 review
4 helpful votes
Follow Constance H.
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If you are going to order something from Obagi, you may prepare to get nothing after paying. This is my case. The obagi send me the package with NO SIGNATURE required. So the postman could just left the the unlock mailbox which was stolen. I contacted the Obagi staff and they were so rude and not taking any responsibilities.

Date of experience: May 24, 2021
GB
1 review
1 helpful vote
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I would not recommend this product if you are hoping to get rid of your pigmentation. Initially, it slightly lightened my skin but, as soon as I had completed the course, the pigmentation reappeared. I should have kept my £500 and shopped elsewhere

Date of experience: July 11, 2023
GB
1 review
28 helpful votes
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After a few years of Obagi treatment this expensive combination of creams failed to permanently shift my hyperpigmentation. The creams do work initially by 'lightening' and 'correcting' the very top layers of skin and the results are great for a short while however my pigmentation came back, even though I was reapplying factor 50 sunblock continuously each day and religiously following the regime.

Date of experience: October 23, 2019
Virginia
1 review
30 helpful votes
Follow Vicki D.
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A plastic surgeon sold the Obagi kit to me for $477 -- maybe that also included his consultation fee -- to reduce irregular facial texture and red spots. I have used the kit of products every morning and every night since Oct. 22,2018, and my face looks exactly as it did before I started using the products. Bizarre that I also experienced no peeling or breakouts that I read about could result from use.

Date of experience: February 21, 2019
India
4 reviews
52 helpful votes
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Nice recommended site
October 29, 2014

Nice recommended site. I have purchased some face cr3eam that i had many spot and it worked well. My face looked very clear after i started using but the problem is we need to keep using it. Once if you stop it your face will as before

Date of experience: October 29, 2014
Florida
1 review
31 helpful votes
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I started using this product which was given to me by my esthetician (Nurse Practioner). I used the complete Obagi Nu-Derm Rx only kit by the second day my face was full of little dots. My cheeks were extremely red and burning. My nose and cheeks were also swollen. I stopped using it immediately. The dots and burning sensation lasted for 4 days, then my skin started getting dry and peeling really bad. Whole reaction lasted for a week. I contacted Obagi customer service and all they said is you had an adverse reaction contact the person that sold the product to you. Sorry to hear you are going through this.

This is not an acceptable answer when you paid $400 for these creams. My skin is very sensitive now. Be careful using this product.

Date of experience: October 30, 2019
Arizona
4 reviews
14 helpful votes
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Cleanziderm
November 13, 2018

Both of my teenagers have had acne issues and the Cleanziderm line working incredibly well. The only thing I don't like about it is the price and that it can't be purchased at an Ulta type retail store. It really does work though so the price is definitely worth it.

Date of experience: November 11, 2018
California
1 review
16 helpful votes
Follow Natasha S.
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I had a great experience with this site. I called to place my order and the person I spoke with surprisingly knew a whole lot about the Obagi products I was interested in. I actually found out that the Obagi Exfoderm Forte exfoliator that my dermatologist had sold me for a ridiculous amount was wrong for my skin type and dried my skin out pretty badly. They recommended I switch to the normal Exfoderm and use a therapeutic moisturizer to fix the problem and it seems to be helping. The Exfoderm Forte that my dermatologist sold me is actually for people with naturally oily skin. Seems like he just wanted to sell me expensive product he had left on his shelf. I appreciate the great customer service from this site and the low prices.

Date of experience: January 9, 2012
Pennsylvania
1 review
19 helpful votes
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I'm very satisfied that I was able to get my facial product for half the price my dermatologist was going to charge me. I was a little skeptical, but 5 days later i received my order. I'm really excited I can afford to continue using Obagi products for half the price!

Date of experience: January 5, 2012
Georgia
2 reviews
2 helpful votes
Follow Rachel T.
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I have been using OBAGI for about a week now, and I'm already seeing amazing results. I had dozens of tiny bumps under my skin all over my face that caused breakouts, and the tiny bumps are disappearing after using these products! I have never used anything else that helps with these tiny bumps. I'm so happy, and I hope the great results continue!

Date of experience: March 11, 2022
Colorado
8 reviews
43 helpful votes
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After months of using the Obagi Nu-derm, I saw some obvious results which really made me happy. This miracle beauty cream is unlike any other because it removed my fine lines in my forehead in less than three weeks. This beauty cream works like those expensive beauty products. I have also tried some obagi products like the Obagi Elastiderm and that too made my skin smoother. Of all the beauty products that I have used, this is one of the best in terms of making my skin look younger. Up to now, I still use these products to maintain my youthful-looking skin.

Date of experience: February 15, 2012
GB
1 review
2 helpful votes
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Obagi Nu-Derm with Tretinoin. Very expensive at £500 pounds or $622. Used for visual skin pigmentation. On week 12 and have already ran out of Clear and Hydrate. The Clear is the same size as the Exfoderm but has to be used twice a day hence only lasting half of the time. Week 10 and it had ran out. Week 11 the Hydrate finished also but not essential to use.

Had assumed that I was purchasing the whole treatment to last at least 18 week and written on the leaflet inside. Cannot afford top ups to go for the full time. No doubt the outcome will be - did not use all the products for the required time. No change with skin pigmentation.

Date of experience: April 14, 2023
AE
1 review
2 helpful votes
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Miracle
March 27, 2022

I remember in 2004 my mother she had very aggressive hyperpigmentation and sever malesma she used everything but nothing works, I still remember she was covering the mirrors in our home so she doesn't see hair face and cry until she went to Dr. sharif dermatologist in UAE who started for her obagi and laser therapy, despite it was costly however after about one year major transformation happend when all malesma fade away and she started to have very glowing face, immediately she uncovered all the mirrors and she became the happiest woman ever until now it didn't come back. I'm now 25 years old and I'm using also obagi since 2 weeks and it's early to judge in my case as I'm using it only for maintenance my skin. However if any one wants to start please use it under physician supervision this is my advice to u. Stay safe

Date of experience: March 27, 2022
Georgia
1 review
2 helpful votes
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DO NOT BUY!
June 15, 2023

This product will infect your eyes, redness, itchy, burning, infectious eye swelling, you will need to see a doctor for medication. Extremely dangerous!

Date of experience: June 15, 2023
Ghana
1 review
0 helpful votes
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Goods delivered on time
January 16, 2023

I really liked how short goods purchased were delivered to me in time. My business is now in good shape and never thought i could have them delivered within the shortest time possible. Thanks

Date of experience: January 14, 2023
6 reviews
54 helpful votes
Follow Sarah H.
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Obagi for sun damaged skin - I have seen the benefits firsthand of a heavily sun damaged friend who used the NuDerm system and after only a couple of months his skin looked brilliant and clear. (He then went for a photofacial and is looking a good 15 years younger.) After seeing his results I would like to try this system for my hyper pigmentation and to minimize my pores. It is pricey though, and you have to get it through your dermatologist. But they also have a great sunscreen called Healthy Skin Protection that goes on really nicely and blends well on my face. Until I can get the NuDerm, I'll just have to protect from any further damage!

Date of experience: July 10, 2008
California
9 reviews
62 helpful votes
Follow Iris G.
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Great skin care line for anti aging, pigmentation and much more - This is one of the first skin care lines available exclusively to physicians and it is great for a variety of skin types. My only advice is to make sure you see a dermatologist that has experience using these products and that you receive close follow up after beginning the program to ensure the best results.

Date of experience: August 12, 2008
California
29 reviews
173 helpful votes
Follow Kristi R.
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After working in the cosmetic industry for year, one of the only skin care products that actually delivers the promise of smoother, clearer skin is obagi. It is usually only sold in doctor's offices because of the ingredients. It works because the creams contain prescription grade ingredients that are not allowed to be sold in department stores. Anyone with pigment problems, wrinkles, large pores or texture problems should look into starting Obagi. The tradeoff is that it takes awhile to work and your skin becomes very red and peely when you first start to use it.

Date of experience: October 28, 2009
California
57 reviews
363 helpful votes
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I had gone into the sun all summer long and my freckles have been going a little bit crazy. I bought obagi products from a nurse at a med spa and in just a few weeks all of the sun freckles that I got during the summer were gone. So much cheaper than going to a doctor too! Great products.

Date of experience: September 25, 2010
Arizona
1 review
16 helpful votes
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I have placed an order from this website on August the 15th, and have not heard or received anything from them. I have sent them two messages from their site and still have not heard anything back. The payment is made, but the products have not arrived. I need to let the public know so that it won't happen to them.

Date of experience: August 24, 2011

Overview

OBAGI has a rating of 2.5 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. OBAGI ranks 21st among Acne sites.

service
3
value
4
shipping
2
returns
3
quality
4
+5