1 review for OBAGI is not recommended
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GB
3 reviews
6 helpful votes

Obagi hide unsafe ingredient
December 9, 2023

I purchased obagi 360 exfoliator through an order at an aesthetic clinic.I checked ingredients online prior to order it.
The product package displays more ingredients than online and contains methylisothiazolinone, an unsafe preservant that increase the risk of contact dermatitis.
I contacted customer service and spoke to Sam Jagusinski and received a very poor customer service.Mr Jagusinski informed me that I checked the American website instead of the English one.Obagi uk doesn't show ingredients at all, therefore I had to look the american website.At that point he said that it is not a requirement for obagi to display ingredients on the uk website, as the products are not sold through that platform.
The high profile skincare brand is unsafe and use a very dangerous ingredient that in europe and uk is banned.Also it doesn't make sense the answer: they don't sell online in their own platform and the aesthetic clinic usually order the product from them, so where I supposed to check ingredients prior the purchase?
The brand is not worth one cent.
Be careful to your skin,don't use Obagi

Tip for consumers:

Methylisothiazolinone is an ingredient hidden on the website

Date of experience: December 9, 2023
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