• NZSale

NZSale

Overview

NZSale has a rating of 3.5 stars from 671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NZSale most frequently mention great prices, good quality, and long time. NZSale ranks 1st among Flash Sales sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
0
Negative
6
24
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service in the sense of the word is woeful.
How would you rate NZSale?
Top Positive Review

“This site says NZSALES, not AUSSIESALES”

Michell P.
11/14/23

Extremely misleading. NZSALES is an Aussie company. I bought thinking l was supporting NZ growth. I still haven't got my order and as l thought is was shipped within NZ should have been here last week for when l needed it. I won't be fooled again, l would give zero stars, but l had to give one. Shame on you for misleading us Kiwis. I will never shop with AUSSIESALES again and beware shoppers, you may have to wait weeks if you get it at all

Top Critical Review

“BUYER BEWARE!”

Jogita A.
1/4/24

I bought a product $148 from this site which turned up faulty. I was expected to spend another $70 to send it back. When I complained about this NZ sale said they woudl contact the vendor. I keep on getting the run around from NZ sale.

Reviews (671)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (45)
Thumbnail of user cheriem158
1 review
0 helpful votes
April 2nd, 2024

Good selection of quality products.
Great deals.
Had trouble adding items to cart, until I downloaded app.

Tip for consumers:
Maybe when order arrives

Thumbnail of user sg496
1 review
0 helpful votes
August 2nd, 2021

Order *******
RAN: RT*******

Hi there, I have already returned incorrect item. I have attached the picture of the item in the contact message and ask to confirm about the wrong item I have received.
I have returned the item only after getting confirmation from Tariq that I can return it as I was as packing error.
I have email Joanna Anushia as well and attached the picture of the item but no response.

It's been 7 days today since the item has been received by Olga and I am still waiting for my refund.

I am a happy customer of NZsale since 2014.

Thanks

Service
Value
Shipping
Returns
Quality
Thumbnail of user blakes33
Customer S. – NZSale Rep

Hi SG, thank you for your review and I am sorry that the refund has not been processed. Let me check on the returns and I will get back to you with an update. Thank you

Thumbnail of user jackiet26
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

It was easy to use, easy to get the goods no hunting to get tack n traces. Overall great!

Thumbnail of user js248
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Very impressed. Products were great and was very happy about free shipping.

Thumbnail of user natashah26
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

My order was fast to make and I could tell what was available really easily.

Thumbnail of user ericad26
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Good deals.

Thumbnail of user sallye13
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Good service

Thumbnail of user samw135
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

I've brought a number of items. Good delivery time generally and great products.

Thumbnail of user sarahp153
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Excellent

Thumbnail of user dorothyc33
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Great no hassle transaction. Well packaged goods and items delivered within time frame as advertised. Very happy over all.

Thumbnail of user lisaa136
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Great quality product with exceptionally fast delivery. Awesome!

Thumbnail of user christineh85
1 review
0 helpful votes
December 4th, 2016
Verified purchase

Good products

Thumbnail of user gracej23
1 review
0 helpful votes
January 18th, 2021
Verified purchase

Excellent. I just wish the shipping time could be shorter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user caprices2
1 review
0 helpful votes
December 20th, 2016
Verified purchase

I love NZ Sale. Great quality products at best prices, clear guidelines and communication

Thumbnail of user hayleym18
1 review
0 helpful votes
December 20th, 2016
Verified purchase

Love NZSale. Only minor issue are the delivery times and the sizings differ tremendously but won't stop me using it all the time.

Thumbnail of user carolynf33
1 review
0 helpful votes
December 4th, 2016
Verified purchase

Nzsale is my main online store I go to. There is plenty of variety, and the price range would have something to suit everyone. I have generally been really happy with my purchases. I have seen that some RRP's seem to be exaggerated when I have seen the same item elsewhere.

Thumbnail of user paulat26
1 review
0 helpful votes
December 7th, 2016
Verified purchase

I have used NZ Sale quite a lot and 95% of purchases have arrived on time, packaged well and just as described.

Thanks NZ Sale, I will continue to shop with you :)

Thumbnail of user maneat
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Why I didn't give you a 5 was because it takes so long for things to get here and I understand some things have to come from overseas. The wait is to long. Just being honest!

Thumbnail of user emmam93
1 review
0 helpful votes
December 20th, 2016
Verified purchase

I ordered a parcel - took nearly 4 weeks to arrive. I received no communication after the order. I was happy with my purchase overall though so no big issue.

Thumbnail of user jmt1
1 review
0 helpful votes
December 21st, 2016
Verified purchase

I've used a lot of online sites and on the whole they have been pretty good but NZ Sale is my absolute favourite. I have never had a problem and if I have anything that remotely resembles an issue it has been handled and to my satisfaction. I'm a lifer.

Thumbnail of user megank32
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

The only thing that is annoying is how short the items stay in your cart before they are cleared! Also quite often the sizing is not correct on clothing. I. e. A larger size is actually a small. Happy with household items though!

Thumbnail of user rachelk47
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

For the most part a great website, my only problem is that if a shipment is delayed for whatever reason I think some form of communication would be appreciated by the customer.

Thumbnail of user anital29
Anita L.
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Was able to purchase various items for different people and something for myself - so many great things - would be better if the delivery charge was less as I would buy more items.

Thumbnail of user lisat144
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

It has always been easy to shop with NZ Sale, and they always back up the service, so if there are any problems with the product delivered, help is never far away.

Thumbnail of user sophieb38
1 review
0 helpful votes
December 2nd, 2016
Verified purchase

Over the years I have got some great deals from NZSale. Shoes, clothes, for me and for my children. Bulk household items and personal items. I check the site most days to see what great deals they have on.

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From the business

Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%

Company Representative

Thumbnail of user blakes33
Customer S.
Agent
Typically does not respond to reviews

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