• NULASTIN

NULASTIN

Overview

NULASTIN has a rating of 2.8 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. NULASTIN ranks 8th among Eyelash sites.

  • Service
    30
  • Value
    38
  • Shipping
    36
  • Returns
    20
  • Quality
    38

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 18.2%
Positive
2
Neutral
0
Negative
9
50
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What reviewers want you to know

Positive highlights

  • Kudos to Leah Garcia for making this fantastic product.
  • I also used the lash and brow serum and after only 3 weeks had noticeable changes in the length of my eyelashes!

Critical highlights

No critical highlights yet

How would you rate NULASTIN?
Top Positive Review

“Works for me...”

David B.
1/27/22

At 57, I've had great results in reversing my thinning hair and receding hairline. We've started ordering 5 bottles at a time. Ha Thanks for the great product.

Top Critical Review

“Product lacking”

Ashley S.
4/2/24

Im pretty disappointed in what seems like a VERY minimal amount of product coming on the wand. I have to apply it many times to see and feel any product on me so idk if i was jipped on the amount of product, but for nearly $100 bucks for one tube...i feel taken advantage of. I was really hoping to keep going with this product but i cant say i will if there is minimal product to work with. :(

Reviews (102)

Rating

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Reviews that mention popular keywords

leah garcia (5) brow serum (4) customer service (4) eye lashes (3) 3 weeks (3) brows (19)
Thumbnail of user davidb7570
1 review
4 helpful votes
January 27th, 2022

At 57, I've had great results in reversing my thinning hair and receding hairline. We've started ordering 5 bottles at a time. Ha
Thanks for the great product.

Thumbnail of user mcppatty1
1 review
1 helpful vote
September 5th, 2023

I am 57 and started losing my eyebrows due to menopause. I purchased the eyebrow serum about 1.5 months ago and just ordered another bottle with the eye lash serum. I love this product more than I thought I would

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Patty, how awesome, thank you so much for sharing your experience, we love to hear! Please send us an email at customercare@nulastin.com, attention Ami, I would love to hear some more about your experience and share a little NULASTIN love!

Thumbnail of user feliciad210
1 review
0 helpful votes
August 12th, 2023

I don't believe this fantastic stuff. Its beyond anything I ever used for my eyebrow before. In two weeks I saw growth. It was amazing. I started to panic because they were growing to fast. Usually when I shave my eyebrows the take at least a month to start growing back but Nulastin serum for eyebrows, after I shaved my eyebrows, I started to see new growth in a week. Yes, that is right, a week. It startled me at first because they were growing to fast. Now I can shave my eyebrows a couple of times a month in different styles. Love it. I love it. This stuff is magic. I am 68.5 years old and my eyebrows grow faster now using nulastin then they did when I was young. Not only grow faster but darker. WOW!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Hi Felicia, we are so happy to hear about your amazing results! Thank you for taking the time to share your experience and for your support of NULASTIN. If there is ever anything we can assist you with, do not hesitate to reach out!

Thumbnail of user andreaw405
1 review
6 helpful votes
April 6th, 2021

I've always had a lot of lashes but very short. With Nulastin my eyelashes grew incredibly long. The only problem is that they tend to turn towards the side I sleep on. Lash primer helps to straighten them out. As for the brow serum, yes my eyebrows grew out but they were gray probably because I am 68. Easy enough fix - just colored my brows. This product certainly does live up to the expectations!

Products used:
Lash and Brow Serum

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you for sharing your experience Andrea! We are so happy to hear that you are loving your results at 68 years young.

Thumbnail of user priscillab134
4 reviews
5 helpful votes
May 19th, 2021

I've never had such GREAT customer service as I have with this company! I had a little issue with a product I purchased, within minutes they fixed the issue and offered to allow me to test another item. I truly appreciate the customer service support and reps for their quick responses and caring attitudes! I will definitely purchase from them again! 10 Stars!

Tip for consumers:
If ANY issues, contact their Customer Service, they are super helpful and willing to make things right!

Products used:
Lash product

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Thumbnail of user lorib272
1 review
18 helpful votes
July 21st, 2019

You must get this product. Even if you have tried every product out there! Believe me, I understand. Been there done that.
I am so glad I took a step of faith and ordered Nulastin Lash serum. It really does work. Stay consistent in using it! It took a couple of months for my lashes to really be noticeably only longer, but when it happens, WOW! Last time my lashes looked this good, I was in my twenties. Now at 50, I appreciate the quality product that helps me look better. Even without makeup!

Thumbnail of user cynthiah468
1 review
26 helpful votes
May 30th, 2020

I have only been using this product for just under 5 weeks, and I am so happy I stumbled in the ad for this product! I never leave the ba room w/o redrawing my brows on, but a few days ago I walked out without pencil! I started the product only one of my brows, and another product on the other side. Nothing happening on the control beside but I can see my brows are starting to come in! Hallelujah!
Thank you Leah Garcia!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank YOU Cynthia. How clever of you to use two different brands to see which one came out on top! Thrilled to know that NULASTIN is living up to the promise. Here's so many more days without penciling in your eyebrows and looking naturally beautiful. Best, Leah Garcia - Founder & CEO

Thumbnail of user cassandrah84
1 review
33 helpful votes
June 13th, 2020

I had lash extensions for 8 years! When we went into the year of COVID-19 and lash fills became a thing of the past, I was terrified to see the condition of my lashes after so long. I stumbled upon an ad for Nulastin and decided to give it a try. I'm beyond happy that I did!

I'm over 2 months in and can see a drastic difference in both my lashes and eye brow growth. My lashes are growing insanely fast and I even have a few growing in the inside corners of my eyes where I've never had them before!

My sister has noticed a huge difference and is considering purchasing as well. I'm so satisfied with my purchase and definitely recommend. I do use mine twice per day, once in the evening and again in the morning. I do go through the tube faster because of this but I find the twice daily usage leads to 5 or 6 weeks. Yes the bottles are smaller, but I think it's honest to the amount of product inside.

I also purchased Thrive Causemetics Liquid Lash Extensions mascara (see in photo) which I love. You have to have a strong base to build upon, and I firmly believe that Nulastin is to thank! If you're on the fence about it, just go for it! It's worth it.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

What a great review Cassandra! Your eyelashes are amazing. So beautiful. It's encouraging to see someone respond so quickly to the elastin and keratin replenishment.

We are looking for Real People who experienced Real Results as content creators and collaborators. Would you be interested? Our team can get you more details. Please email us directly at customercare@nulastin.com.

Warm Regards,

Leah Garcia
Founder & CEO

Thumbnail of user jeana341
1 review
5 helpful votes
April 5th, 2021

I have found Nulastin for both the lashes and brows to be easily the best growth product I have ever tried.(and there have been many including Latisse). Nulastin also seems to darken my lashes and brows which is a bonus. MY ONLY concern and it is something that stays in the back of my mind and that is whether or not this product actually utilizes any of the numerous forms of prostaglandins(and there are quite a few) to achieve the miraculous results. I would love to know with certainty!

Products used:
Lash and brow serum

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Hi Jean! We are so happy to hear that you are loving your results on your lashes and brows! Our products do not contain prostaglandins or any forms of prostaglandins. Uniquely we have five DNA proteins that outperform the aforementioned ingredient. The prostaglandin only addresses the growth phase; our synergistic formula addresses all four stages of lash/brow growth, which is why our results are natural, beautiful and ongoing.

Thumbnail of user cherylh271
1 review
24 helpful votes
July 31st, 2019
• Updated review

I have seen some people wondering why the lash and brow tubes are so small. The company explains that they do not package in larger/flashier packaging opting instead to use truthfully sized tubes.
They are the perfect size for tucking in a purse or carry on. My first order of lash and brow lasted 9 weeks! Just one more reason to love this company. I hate opening a package and finding it half full or hollow underneath. This company packages honestly, provides a great product and has made me a believer.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Hey Cheryl - Thank you for your comment on this. I really appreciate it.

Customer for life!
July 3rd, 2019
• Previous review

I am so excited and happy to write and let you know of my wonderful results with the lash and brow combo.
I am 55 and due to stress and thyroid issues, was watching my lashes and brows disappear at a startling pace. I tried fillers, volumizing mascaras and brow thickeners. They were terrible as I am not a makeup person. On me, it was so obvious...
Long story short - I ordered the lash and brow pack on May 15,2019. Today is June 29,2019. I started out using it once a day and am now using both morning and night. I am ordering again and also would like to try the skin care products.
Thank you! I can not adequately convey to you how grateful I am to see the growth and fullness back in my lashes and brows. I had to (carefully) wipe away tears this morning when I realized that it was becoming more difficult to get the wand behind my long lashes! I took a before pic and another today. Before pic was June 7, first day of use. After pic June 29,2019 I am wearing ONLY mascara in BOTH pics. That is how far gone my lashes were. Look at them now! Thank you again,
Cheryl Hasbrouck
P.s. I just placed my second order, this time including the skin care products.

Thumbnail of user heathers1125
1 review
8 helpful votes
February 6th, 2021
Verified purchase

My eyelashes are amazing. Even my 12 year old daughter noticed. My brows are coming in great too - still struggling with one spot on inner brows but it's only been 2 months and hair grows in cycles. I also really need them shaped but with COVID I'm not doing that. But the picture speaks for itself. I'm 47.

Products used:
Lash and brow

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Thumbnail of user taylerm11
1 review
1 helpful vote
May 25th, 2021

I tried the entire nulastin skin care line and I have to say that o loved the hydrate serum! The facial moisterizer has a strange smell but I eventually got used to it! The exfoliating beads are great it at first made me feel like maybe too much fragrance with the smell but it never broke me out so that's fantastic and I have sensitive skin!
Thanks Nulastin!

Tip for consumers:
Buy it!

Products used:
Skincare

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Thumbnail of user marar31
1 review
4 helpful votes
March 2nd, 2021

I use Nulastin as well as my 90 year old mom and we LOVE this line. The skin care products seriously make our faces look vibrant and moisturized. The eyelash & eyebrow serum do actually GROW your lashes and brows! I can't say enough good things about Nulastin.

Tip for consumers:
The owner goes above and beyond for her customers. She has done her research with doctors and professionals so I trust this product. I also appreciate the love that is put into it.

Products used:
Entire skin care line, lash and brow serum. Going to get the hair line next!

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you so much for taking the time to leave us a review Mara! We are thrilled to hear that you and your mom are loving the True You FaceCare Collection as well as the LASH & BROW dual system. We truly care about our customers and appreciate you so much!

We are looking for Real People who experienced Real Results as content creators and collaborators. Would you be interested? Our team can get you more details. Please email us directly at customercare@nulastin.com.

Thumbnail of user nicki210
1 review
1 helpful vote
May 20th, 2021

My girlfriend and I started using Nulastin after a particularly dry winter and can't stop saying great things about it. We've gotten a few compliments and have had the chance to share it with some of our friends. Will definitely be buying more when we run out.

Tip for consumers:
Make sure to give it enough time to actually start working!

Products used:
Moisturizer

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Thumbnail of user sherylb168
1 review
0 helpful votes
May 24th, 2021

Admittedly, I was a bit skeptical. I had tried other growth serums and they left my eyes irritated and red. I never even could get to a point where I could get results with other products. After a few weeks of using Nulastin I was already seeing some fuller brows, and after 2 months, WOW! My lashes are getting longer as well, I have gotten a few comments on them from friends. I love this line!

Products used:
LASH and BROW serum

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Value
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Thumbnail of user coryd69
1 review
3 helpful votes
May 20th, 2021

I am always skeptical of products like this because I feel hesitant to believe in marketing, but I figured I would give it a shot as nothing else really seems to work. I just finished my first tube of the hair serum and my hair has significantly filled in. I honestly can't believe it. I am recommending it to all of my friends and family at the moment!

Thumbnail of user mollief11
1 review
2 helpful votes
May 6th, 2021

I overplucked my brows and college and I thought there was no hope for me. Wow was I wrong. Nulastin is the only thing that works. I seriously cannot believe how much they have filled in. As a bonus, my lashes are incredibly long and thick. I will use this product for the rest of my life!

Tip for consumers:
So worth it.

Products used:
Lash, brow and skin

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you so much for sharing, Mollie! We are so happy to hear you are loving our products as much as we do! Your lashes and brows look absolutely amazing!

Thumbnail of user ryano256
1 review
1 helpful vote
May 20th, 2021

The customer service team was amazing. They talked me through my specific product needs and i've been using the scalp treatment with great success!

Tip for consumers:
Try it. I've used the scalp treatment with great success and my wife is a huge fan of the skincare.

Products used:
Scalp Treatment

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Thumbnail of user marilynm631
1 review
0 helpful votes
August 10th, 2021

I've always had to "draw" my brows on, they were patchy and thin. NO MORE after using Nulastin! I have to brush my brows now and that's it! I'm 69 years old and am considering having them waxed for the first time in my life.

Thumbnail of user mollief12
1 review
2 helpful votes
May 20th, 2021

I thought this was going to be a flop. I'm telling you, I could not believe how long and THICK my lashes are. It only took about 2 weeks to have a noticeable difference. I won't need to wear lash extensions any longer because my REAL lashes look like I have extensions on.

Thumbnail of user micheleh185
1 review
27 helpful votes
April 14th, 2019

I cannot recommend Nulastin enough and actually have recommended it to many of my friends! I lost all of my hair, eyebrows, and eyelashes in 2016 due to chemotherapy. I was also recently diagnosed with Hashimoto's (low thyroid) which definitely did not help the hair loss or regrowth. Although my hair came back (mostly, but still thin on top), my eyebrows did not and my lashes were short and thin. I tried Latisse for 6 months with very little regrowth on my brows. I had been "drawing on" my brows for over 2 years and was ready to try tattooing or micro blading but decided to try one more product after chatting with Leah on Facebook. I just have to say that the personalized response and customer service is phenomenal with this company! I started using Nulastin on January 1st 2019 and the pictures say it all! I would never leave home without drawing my brows on before, now I don't have to do anything to them! I'm getting ready to order the lash serum and skin care line next... I'll keep you posted!

*Pics 1,2- 1/1/19; Pics 3,4- 2/3/19; Pics 5, 6, 7- 4/13/19.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

This truly brings tears of happiness to my eyes. Thank you for sharing your testimonial. You deserve all the blessings your heart desires. [Leah Garcia, Founder & CEO]

Thumbnail of user graceb292
1 review
2 helpful votes
May 20th, 2021

I'm always skeptical of lash serum, but I had a friend recommend Nulatin's to me. I was worried at first after seeing some negative reviews, but my experience has been nothing but incredible. Even my husband noticed how thick and long my lashes are (he never even notices when I dye my hair). SUPER SUPER HAPPY I tried Nulastin!

Tip for consumers:
If you have questions before buying don't hesitate to reach out to their customer service team. They are super quick to respond and very helpful.

Products used:
Lash Serum

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Thumbnail of user emilyf296
1 review
0 helpful votes
May 25th, 2021

I was a little skeptical at first because it took two tubes to see my results, but after that my results were amazing. I was someone who plucked my eyebrows but after some years of doing that I wanted my natural brow back! I can say that Nulastin has definitely helped me see a lot of progress. Thank you Nulastin!

Products used:
Nulastin BROW serum

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Thumbnail of user amaliel3
2 reviews
2 helpful votes
January 5th, 2022

It's very helpful for the length of eyelashes. I am very satisfied and a coiple of my friends have already tried it as well and were also satisfied.

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Thumbnail of user babettem5
1 review
0 helpful votes
July 9th, 2021

I'm so thrilled with the results. My lashes are spectacular! The only problem is that they're white (well I'm almost 70) so I have to put on mascara but several people have asked if I had eyelash extensions on! Now my daughter is using it!

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From the business

NULASTIN® with Elastaplex™ Technology transforms the appearance of SKIN, LASHES, HAIR, and BROWS. Products are infused with 5 active ingredients, including patented proteins, antioxidants and peptides that help boost the skin 's elasticity and youthful looking glow; and restore the beauty of visually longer, fuller hair, healthier lashes, and more natural brows.
Formulas have 5 U.S. Patents; are ethically sourced, naturally-derived and Paraben-free. Made in the U.S.A.

Proudly committed to ongoing research and development, made possible from grants with the U.S. Department of Defense (DARPA) and National Science Foundation.

Business History

NULASTIN® | REAL SCIENCE. REAL RESULTS. ™

Youthful skin stretches and regains its shape thanks to elastin, the body’s naturally elastic protein. As we age our limited supply of elastin decreases; eventually leading to the formation of fine lines and wrinkles, dull hair and the look of sparse lashes and brows.

Until now there has been no way to reverse and repair the damage due to lost elastin. Thanks to Dr. Burt Ensley’s scientific research on tissue regeneration, the solution now exists. NULASTIN's Elastaplex™ Technology with Elastatropin®, the precursor to human elastin, links 600 amino-acids in a single molecule with the ability to intensely nourish skin and hair. Elastaplex™ Technology supports the body's natural ability to create elastin and collagen within the matrix of your skin, while nurturing the cells that produce hyper-conditioned, visibly enhanced hair follicles.

Our LASH & BROW Follicle Fortifying Serums and HAIR Vibrant Scalp Treatment address all four stages of the hair growth cycle. Alongside the unique real-elastin (Elastatropin®) protein, the formula is infused with an additional proprietary recombinant DNA designed keratin (Keracyte®) protein, which is a major component of healthy hair. Our perfect blend also includes a keratin rich peptide (Myristoyl Pentapeptide-17), a high-purity fibroblast (FGF®), and a Beta-3 fatty acid (EPA Lipid). The net result is longer, fuller, more natural lashes and brows.

Our Rejuvenating Facial Moisturizer with Elastaplex™ Technology contains ProliSel®, a unique formula that delays the look of aging by protecting against oxidation and damage caused by free-radicals. ProliSel is a source of bio-available Selenium, associated with amino-acids L-proline and L-cysteine, which visibly reduces dark spots and helps protect skin against the sun’s damaging ultraviolet radiation. The synergy of our Rejuvenating Formula’s five active ingredients allows you to truly Reinvent Your Skin and Enhance Your Lashes and Brows.

Company Representative

Thumbnail of user leahg28
Leah G.
Founder & CEO
Typically responds within 2 days
NULASTIN Founder & CEO, Leah Garcia is an award-winning TV host and former professional athlete. Having spent her life in the great outdoors, exposed to the elements, she found herself searching for a skin care regimen to keep her camera-ready. Leah's criteria was pretty specific: Performance based, results oriented, ethically derived.

Through mutual friends, she met microbiologist Dr. Ensley in 2005. A close friendship and professional collaboration formed between the two. Leah, who suffered facial paralysis (Bell's Palsy) when she was 28 years old understood firsthand the importance of skin elasticity. Doctors warned her face would continue to deteriorate as she aged, and the Bell's Palsy asymmetry would follow her for life. She began using Dr. Ensley's elastin replenishment skin care formula at the age of 45 and was awestruck by the results. Soon after, Leah was presented with the first eyelash and eyebrow serum containing Dr. Ensley's unique Elastaplex™ Technology. Voila! After years of searching, she had found THE PERFECT SOLUTION to give real people, real results, based on real science.

Headquartered in Boulder, Colorado, Leah is committed to a product line that is cruelty-free, naturally derived, naturally-sourced and clinically tested with proven safe ingredients.

Before NULASTIN, Leah established herself as an integral part of the direct-to-consumer sales industry, representing advanced-science/fitness companies as the product spokesperson on Home Shopping Network and long/short-form infomercial/web sales. She recently retired from CBS and CBS Sports Network as the sideline reporter for the Professional Bull Rider’s Tour.

From 1992 to 1997, Leah raced mountain bikes professionally in Europe and the United States, winning championship titles, including Basque National Champion (Spain) and North American Mountain Bike Champion. She was a member of the U.S. National Team squad representing the United States in the 1994 World Championships. She remains the only American woman to have competed in the prestigious Mountain Bike Tour de France (Le Tour VTT).

In 1998, she founded Naturally Caffeinated, Inc. She is the producer of Leah Garcia Fitness, on-demand workout videos, and has published two fitness-related instructional books for Globe Pequot Press.

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