NULASTINReviews 103

I did not get the chance to even try the product because they sent me the wrong product. When I tried to exchange or return it, the policy is that the client has to pay for the return and in top of that they will charge 10% fee for the return. In few words the client has to pay for their bad service. There are lots of these products everywhere, so don't buy from this company. Also they take forever to reply

Works but you're paying for air and a container. I've used all three lash/brow and hair products. The containers are thick and you can't see how much is there but it's very little. They say a little goes a long way but if the container actually showed how much you got for the price I don't think anyone would buy it. They're taking advantage of people who will pay anything for more hair.

Im pretty disappointed in what seems like a VERY minimal amount of product coming on the wand. I have to apply it many times to see and feel any product on me so idk if i was jipped on the amount of product, but for nearly $100 bucks for one tube...i feel taken advantage of. I was really hoping to keep going with this product but i cant say i will if there is minimal product to work with. :(

There was very little product/gel in the tube. I would dip the wand in several times but very little product comes out. It's a lot of money to charge for so little product to come out. Can you address this?

RE: ORDER #*******A
I intentionally ordered your expensive Brow Altering Serum directly from your website and NOT from Amazon. Yes, that was my choice, thinking the quality of it would be better if ordered directly from source. However, I was so disappointed -- it arrived and as soon as I tried it the first time, I realized the barrel was empty, almost dry. After spending almost $100, I naturally expected more product. I did try to get more serum out (nothing appeared on the bristle brush but a little wet product did appear on the wand and so even when I tried to swipe the wand with a q-tip and use that, it was to no avail. Product was evaporated, it was dry. Your choice: I am requesting a full refund or another brow serum barrel as a replacement. I had such high hopes of using it for the high cost, but was thoroughly disappointed in the almost dry formulation.

Highly disappointed with the amount of product inside the tube. How does a company take your money like this and not ensure that the product being sent to the customer is actually in the container? I was really looking forward to seeing the end results from all the reviews I read.

I was glad to read so many reviews talking about lack of quantity in the tube. I felt like there was nothing in the tube and I was rubbing a dry brush on my brows. Too expensive to not see/ feel any product. I would not keep buying this. I need to see and feel a product.

First, the brow serum works wonderfully. With consistent use over three weeks, my brows became fuller. I have a before and after photos to prove it. I've been using Nulastin for my hair, and while I cannot see the difference, I'm confident that the one area I've been focusing on will fill in some more.

The customer service team is exceptional as well. I goofed on my order and they took care of it.

Now for the bad news. When I finished using Grande lash (used for years and never a problem), I gave my eyes a week to rest and then started to use the Nulastin eye serum. Within a week, I developed a stye and an infection in my right eye. The swelling, pain, and oozing became concerning, so I had to go to an ophthalmologist (diagnosis code H00.021). Ten days on drops plus a nightly antibiotic was the antidote. Cost for that was close to $200. My eyes are not overly sensitive since I've had lashes glued on a handful of times without incident. Needless to say, I will not be using the eye serum again.

I am a dermatologist and am always interested in new products. I purchased the brow serum and eyelash serum. The containers are almost empty. I believe that I have been using the products for about 4 months. Unfortunately, I have not seen any results. I used to use Latisse, and it did work, so I guess I'll go back to that.

So I received this via the Free Gift Friday event from NewBeauty and just paid for shipping. Unfortunately, it's not even worth paying the shipping expense because I ended up with a stye and multiple milia bumps on my waterline. Though my stye eventually went away, the milia have not and it's been nearly 2 weeks. I also got a burning sensation after applying and my eyes were swollen. I even confirmed with customer support that I did indeed correctly apply the product on my (clean) eyelids.

Although customer service was very pleasant and responsive with trying to troubleshoot, in the end I still reacted terribly to the product. Considering how expensive the product is, I wouldn't recommend anyone with sensitive eyelids to try this. Had I purchased the serum at retail value, I would have been livid.

I've tried GrandeLash and RapidLash and various other eyelash serums out in the market and have never had such a severe experience like I did with Nulastin. Save yourself the time and money you would spend going to an optometrist.

I am 57 and started losing my eyebrows due to menopause. I purchased the eyebrow serum about 1.5 months ago and just ordered another bottle with the eye lash serum. I love this product more than I thought I would

I don't believe this fantastic stuff. Its beyond anything I ever used for my eyebrow before. In two weeks I saw growth. It was amazing. I started to panic because they were growing to fast. Usually when I shave my eyebrows the take at least a month to start growing back but Nulastin serum for eyebrows, after I shaved my eyebrows, I started to see new growth in a week. Yes, that is right, a week. It startled me at first because they were growing to fast. Now I can shave my eyebrows a couple of times a month in different styles. Love it. I love it. This stuff is magic. I am 68.5 years old and my eyebrows grow faster now using nulastin then they did when I was young. Not only grow faster but darker. WOW!

I've reached down with the end of a toothpick and nothing came out. What a total waste of money. And I had such high hopes

There was only a wee bit of anything in the tube. I was on a fb thread with others who had the same complaint. We were told we just weren't using the product correctly but no, there was barely any product in the tube. I know that was the issue because with the little that came out, I did see a bit of a result. Customer service should honor faulty tubes. I would have been a customer for life.

One of my bottles will not pump and customer service will not respond. I have not used the product long enough to say it didn't work (hair … used two months, no results yet). I would not rec

I was so pleased with the difference the eyebrow serum made for my brows that I had canceled my appointment to get eyebrow micro blading done about a year ago. It was actually pretty amazing and made a visible difference. I recently bought my third or fourth eyebrow and eyelash duo and have been using the products for over a year now. I noticed, however, that once in a while, my eyebrows would get flaky like dandruff. Once the flakes went away, I was good as new. A few weeks ago though, my eyebrows became irritated with crusty flakes, like even worse dandruff or cradle cap (if you have ever had a baby you know). I'm so sad that continuous use of this product (which is what they recommend if you want to maintain the growth) caused this, and I have no idea when my eyebrows will heal. The hair is getting thin and you can see the pink, irritated skin if you look closely.

It's very helpful for the length of eyelashes. I am very satisfied and a coiple of my friends have already tried it as well and were also satisfied.