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The reviews for National Supplement Beauty Solutions Ltd. reveal significant concerns regarding customer service and product fulfillment. Customers frequently report issues with delayed shipments, lack of communication, and difficulties in canceling subscriptions, often leading to unexpected charges. The trial offer appears misleading, with many feeling misinformed about auto-renewal terms. While there are no positive remarks on product effectiveness, the overarching sentiment is one of frustration and distrust. This feedback indicates a pressing need for the company to improve transparency, customer support, and fulfillment processes to enhance customer satisfaction and reputation.
This summary is generated by AI, based on text from customer reviews
They keep on charging me on my credit, without any order!
This is a big fraud, unsubscribe immediately from them!
No order receipt no tracking number no customer service number unless you do research and go through a million numbers to speak to someone who had bad customer service. Not advertised that you are being signed up for a trial. Must read terms and conditions to understand you are being robbed.
Absolute garbage!
I tried it. Said I had 14 days to cancel. Product did not arrive within 14 days and I forgot about it. Turns out I had to call and cancel by 23 March.
Today is May 14. I just received an email that my account is on auto ship... I did not see that on the website when I ordered. Cost for product on auto ship is $75.
I should mention that after receiving the product late... its garbage. Does not work at all!
Dont get ripped off by this company!
The company charged my credit card $95 for a product called Apex Plump on January 7th/2018 and I never received said product, shipping info, receipt of purchase or a reply from the customer service department to provide me with either proof of shipment or proof of refund. This is a fraudulent business. They give a free trial then when you call to cancel before the trial ends you have to wait 20 minutes in a queue only to be disconnected before you can speak to a representative. It took me three phone calls to cancel. When I finally got through to cancel they had already charged my card and claimed they shipped the product. The trial product was delivered in 6 days and I received an electronic receipt. Avoid doing business with National Supplement Beauty Solutions Ltd.