Ordered Nov. 25.
I had emailed on 12/3 asking when the order would hsip and received a response saying it would ship the week of 12/3 and offered me a discount on my next order of 80%. At that point I realized I'd been taken. It shipped 12/20 and I still haven't received it.
On my order it showed it priced at $34.99 (groupon price).
Today on the website it's stating it sells for $180 but the sale price is $8.99.
I ordered an $11.99 agate and coral necklace yesterday. I looked at my checking account this morning, and they charged me $40.97. I logged into my Novadab account and they have shipped me a pink bracelet and an ugly pink charm necklace!
How, what, wait! I wouldn't wear those items if my mom gave them to me, no less pay $41 for them.
I wouldn't use them if you value your money. It is all low quality finished products, the plastics are cheap and the metals will turn your skin green. The fact that people are so willing to give Novadab their credit card # is scarey. Has nobody figured out that Novadab is bad Avon (badavoN) just in reverse!?!?
I ordered friendship bracelets but only got 3/4 at first. Mine was the one missing so i wasn't worried. I waited over a month, still nothing. I followed up, and they said they would ship again. I appreciated that (1 star) I received mine, I was incorrect. Missing some charms, wrong birth stone, no initial as stated. Stupidly on my part i tried to order a bracelte with my name on it. Had troubles with getting the right payment on it as i used a groupon and shipping was like 30 bucks (the others i only paid 9.99) i tried getting assitance with no avail. Wasted money and time. Our friendship bracelets all broke. Not happy but life goes on. Would not recommend unless you like to waste money
I placed and order with a Groupon on December 3,2018 I wanted it for the holidays. When I still didn't have the order on January 12,2019 I emailed them they responded on January 16,2019 saying they will contact the order department so I receive my order as soon as possible. Well today is February 2,2019 and I still have no word or my order. Terrible Terrible Terrible. Don't order from here ever!
Purchased a groupon for a charm bracelet from this company as a gift and I was in contact with the company multiple times a week wondering why it had been weeks and my order still hadnt shipped yet. Every person that I spoke with guaranteed that my order would arrive on time. Spoke with a supervisor who actually told me that if my order did not arrive on time than he would refund my shipping cost and I could keep the items and when it didnt arrive on time I called back and they refused to refund me any money unless I took the time to send everything back. Supervisor hung up on me as well. What a waste of my time! Worst company to ever buy from! Do not do it!
Over 1 month ago I ordered the holiday necklace. I feel as if Novadab is a scam. I'm thinking that they used Groupon to sell the left over holiday/seasonal stock. I was never notified of any back orders. When I emailed them it took over a week to reply and the said my necklace should ship. Over a week later... still waiting. I emailed again and even reached out thru Facebook. Today I sent a 3rd email. I feel they should ship this at no charge. I am a Mrs. Claus and really wanted this to accent my outfit. At this pace I will get it at Easter. (And I am doubtful of that.) #nofkingway #neveragain #NovadabScam
I ordered thru Groupon; they said the product will be delivered in a weeks time I followed up again after one week they said it will 100% come next week; nothing came then I said I will pay extra for courier since I was to take the products with me as gift to the place I was travelling they said they will refund me money and will send the products so it can be couriered nothing came I came back from vacation (3 weeks) nothing so again I called for follow up they said they didn't send anything since I have to pay for shipping ( In spite of me paying thru groupon) which they never mentioned earlier. So finally I paid the shipping so I can get my 6 bracelets. We are on March 13th the initial order was placed on Jan 23rd, 2018; I still dont have products. I dont know how to react here now I have been told that it will come next week. Its some kind of joke... please be very careful dealing with them
I have been buying Novadab product since last year, and all I have to say is that I have been very happy with the product and the service. The only complain that I have is that I have stopped receiving "offers" I don't know why. I have not change my email or I have not "unsubscribe" from Navadab. I would definitely like to continue receive offers. Thank you, I love the product. My email *******@yahoo.com
I loved working with this seller. They are very kind and professional. They work to resolve any questions or issues I have had. Ill buy from them in the future.
Ordered the Charm Bracelets - they turn my wrist green. I used to be able to log into your website, now all of a sudden log in doesn't work and neither does the forgot password link.
Great quality products! Ships fast and I definitely will continue to buy their products. The packaging it comes in is very nice and I just really cant say enough good things about this company.
"DO NOT ORDER NOVADAB. Ordered through Groupon and redeemed my code. They charge my credit card take my money but they do not send my item, This company is absolutely awful! "Never ever order from them again!" "Scam and Thieves - Used my credit card"
I was looking for an exclusive gift for my wife on our first anniversary. After reviewing several websites, I was not able to locate any. One of my friend recommended me Novadab as he ordered products here several times and was happy with the quality of the products. I thought to give it a try and ordered a LOVE CHARM HEART-THROBBING HANGING-WATCH CUM BRACELET. I must say, I appearing more beautiful when I
Receive than over the site. My wife just loved it. I would certainly order more
Products for here as the prices here are reasonable and competent to its
Quality.
I do not like to take expensive jewelry when we travel so this pearl necklace, earrings and bracelet looked like a perfect alternative at a reasonable price. NOT NOT NOT! The lobster claw broke the very first time I tried to wear it! The return policy MAY be OK, but I don't think I should have to return something before I even had a chance to wear it.
Nobody answers the phone nor will they return emails. The jewlry is pretty but their customer service is not good at all. I would recommend to stay away.
Purchased some jewelry for my wife. The order was delivered well in time and was beautifully packed. She is very happy with quality of the product. I will buy them in the future.
Their customer service and products are wonderful. The rep I dealt with was named Bryan Wilson and they were professional and kind!
Loved the jewelry came in its personal keepsake bag. Jewelry is looks better in hand than on the website. Pleased customer.
12/31/18
I bought a groupon for 2 holiday necklaces from NOVADAB. I ordered them as Christmas gifts on December 1st I just received word, today December 31st, that they are finally shipping! Almost 1 month after ordering! And needless to say, they are not arriving in time for Christmas. I also wrote to the company 4 times and finally after I threatened to contact the BBB they sent me an email saying it has been shipped. I asked them to refund me and less than 24 hours later I had a report of a fraudulent charge from NY where they are based off over $350. Thank goodness my credit card company denied the charge and reported to me immediately they suspected the charge was fraudulent DO NOT BUY FROM THEM IT IS A SCAM! I WILL BE POSTING THIS ON SOCIAL MEDIA.
Answer: Sorry for inconvenience. Here is support link, You can contact here... https://novadab.freshdesk.com/support/tickets/new
Novadab has a rating of 2.9 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Novadab most frequently mention customer service and credit card. Novadab ranks 116th among Personalized Jewelry sites.