NorthlineExpress
Overview
NorthlineExpress has a rating of 4.5 stars from 2,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NorthlineExpress most frequently mention customer service, good quality and timely manner. NorthlineExpress ranks 1st among Fireplaces sites.
This company responds to reviews on average within 15 days
Instant Feedback
12,634 reviews
How would you rate NorthlineExpress?
Missouri 1 review 1 helpful vote
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Good Price
December 6, 2022
Updated review
Web ordering went a little difficult, buy got what was needed.
Date of experience: November 6, 2022
Web ordering went a little difficult
November 14, 2022
Previous review
Web ordering went a little difficult
Date of experience: October 15, 2022
Pennsylvania 1 review 1 helpful vote
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Arbor extender
August 24, 2023
Easy ordering and fast shipping. The arbor was exactly what I needed.
Date of experience: July 25, 2023
Illinois 1 review 0 helpful votes
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Not as pictured in the catalogue
July 11, 2020
Updated review
It took quite a while to find what we were interested in.
Date of experience: June 11, 2020
Date of experience: June 4, 2020
North Dakota 1 review 0 helpful votes
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Great Experience
February 24, 2023
The experience i had was great and very easy company to deal with.
Date of experience: January 25, 2023
California 1 review 0 helpful votes
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Easy to use
October 28, 2023
Videos were very helpful to decide what I needed and the installation process
Date of experience: September 28, 2023
Canada 1 review 0 helpful votes
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Half moon hearth mat
October 11, 2023
Product arrived in a timely manner and was just what we were looking for!
Date of experience: September 11, 2023
Missouri 1 review 1 helpful vote
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Purchase experience
October 2, 2023
Very simple. Item delivered on time, the person who did it was courteous
Date of experience: September 2, 2023
Louisiana 1 review 0 helpful votes
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Good Quality Cap
March 30, 2023
Quick, easy. Fit great! Look forward to using you guys again.
Date of experience: February 28, 2023
California 1 review 0 helpful votes
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Happy with purchase
March 1, 2023
Easy ordering process. Arrived quickly. Great quality product, as advertised.
Date of experience: January 30, 2023
California 2 reviews 8 helpful votes
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Had the part I needed
August 25, 2023
Good website. Quick shipping. Had the part I needed
Date of experience: July 26, 2023
Florida 1 review 0 helpful votes
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Great products
February 28, 2023
Easy ordering and fast delivery! So glad I have this website to order products for my fireplace!
Date of experience: January 29, 2023
New York 2 reviews 1 helpful vote
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Easy Purchase
December 5, 2022
Easy purchasing experience. I will shop there again.
Date of experience: November 5, 2022
Massachusetts 1 review 0 helpful votes
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Awesome price
April 9, 2023
Updated review
Easy website to navigate! Great prices! Everything I needed for my new wood stove!
Date of experience: March 10, 2023
Date of experience: March 8, 2023
Date of experience: March 11, 2023
Texas 1 review 0 helpful votes
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Best price on the World Wide Web!
October 8, 2022
Shipping was quick and product is what I ordered. All good
Date of experience: September 8, 2022
Texas 1 review 0 helpful votes
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Fireplace parts
April 8, 2020
Updated review
A+ thanks, fast shipping, website was great, I would buy again from them.
Date of experience: March 9, 2020
Date of experience: March 1, 2020
New Jersey 1 review 0 helpful votes
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Very happy.
March 1, 2023
Called to ask questions, very helpful. Fast shipping
Date of experience: January 30, 2023
New York 3 reviews 0 helpful votes
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Mismatched pipe components
November 14, 2022
Thimble and pipi did not match up. 1/2 inch gap around the pipe.
Date of experience: October 15, 2022
Massachusetts 2 reviews 0 helpful votes
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Very good quality product
February 1, 2023
Good quality products from the view will decide better once they arrive.
Date of experience: January 2, 2023
District of Columbia 1 review 0 helpful votes
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Top of the Line Quality
February 4, 2023
Fast delivery, great quality, fits perfectly into my fireplace!
Date of experience: January 5, 2023
We offer top quality, hand selected, indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!
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- Roscommon, MI, United States
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Business History
Northline Express is an online retailer and vendor that specializes in fireplaces, chimneys, hearths (the area or floor in front of the fireplace), as well as a variety of other outdoor living products. Northline Express is the most recent addition into the Online Stores Inc. family. Online Stores Inc. is a privately owned e-commerce company that comprises of seven other sites and stores. The sites and stores included are the United States Flag Store, the English Tea Store, Discount Safety Gear, Construction Gear Store, the Safety Girl Store and Lightup. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Company Representative
Web D.
Typically responds within 15 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Charles, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at fireplaceorders@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!