Northbound Gear Reviews Summary
Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Instant Feedback
I left Shawn an explanation about your aggressive shopping cart follow up emails.
On 2/4 I submitted this email. "Just as an FYI. I've received 11 emails thanks to my 1 purchase from your site.
You guys are trying way too hard.
Once I receive my order I will be unsubscribing due to your overly aggressive email campaign.
Think about it."
I have no complaints...everything was received, quality goods.
I liked the first pair of pants so much I purchased a second pair.
Too many purchase options while checking out
Took awhile to receive however worth the wait. Thanks for all your support in finally getting the pants.
I have tried this pants for 2 days (~ temperature 0 to -4) and so far so good. It is stylish, comfortable and warm.
We placed our order on January 2nd and just received our order on January 30th. Not quite sure why it took a month to ship from BC to Alberta so just a word of advice to be patient! That being said, the product appearance and sizing is exactly as described so given the shipping time we are glad we do not need to go through an exchange process!
Ordered a second pair of waterproof pants and shipping took almost 3 weeks. My phone calls were not returned and emails took a week or more to be answered: I will not be doing business with this company in the future,
Good communication and easy to order; love the pants!
I was surprised by how long it took for my order to arrive. It took 3 to 4 weeks which not expected when I placed the order.
This gear is unreal. Shipping took an eternity though.
Excellent service and price also speedy delivery,I will be ordering again.
Ordering was easy, it took a week longer than they said but did arrive, the adventure pants (winter version) are super comfortable! I am impressed with the softness, warmth, stretch, and fit. As long as they hold up I will purchase a pair of summer hiking pants.
One of the jackets I ordered does not fit the same as the other even though they are the same size. Upon further review, I missed a key point regarding the fit, it's unisex and they recommend that men order a larger size for a more relaxed fit.
I am a female, however I have a larger body frame and broad shoulders and I have always had difficulty wearing clothes designed for women.
Also, ordered the waist pack, however there seems to be a manufacturer's defect. The hole designed for headphone cables does not have access from the inside of the pack to actually get through to coming out of the hole. Issue has been reported to the company.
I will be returning this item as it arrived too late to be given as a gift.
It took a lot of time to received my order but you already know that. Thank you
My questions were answered in a timely fashion. I have to exchange the pants I ordered due to size. Received all shipping instructions right away from the company.
I ordered two pairs of insulated pants and really like them. They're surprisingly warm, even in -25C and colder. Highly recommended.
Kept me up to date on delivery and love the clothing. Will buy again.
Do what they say on the tin. Very comfortable. A great purchase.
Really happy with both the jeans and hiking pants! The fit is fantastic and they seem really well made. The jeans are truly waterproof and the flexibility allows for maximum range of movement without binding, perfect for mountains hikes on cold days. Highly recommended.
All good but shopping cart stuttered when scrolling
Haven't had a chance to try them yet but they fit well and looking forward to hiking in them
From the business
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members