• NoOdor.com

NoOdor.com

Overview

NoOdor.com has a rating of 4.53 stars from 7,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NoOdor.com most frequently mention customer service, shopping experience, and dead mouse. NoOdor.com ranks 6th among Industrial Supply sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
6
Neutral
1
Negative
2
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What reviewers want you to know

Positive highlights

  • I am completely pleased with your customer service and your product thank you

Critical highlights

No critical highlights yet

How would you rate NoOdor.com?
Top Positive Review

“New client”

Margie G.
3/8/23

After order got a delay, you were more than helpful in getting the issue resolved & very helpful in credit back. I have had a few days to try the product & I'm pleased on the way it is working. So, will be telling friends and family about it since no one had heard of it before.Thanks again on quick action.

Top Critical Review

“Excellent”

Gina M.
10/31/23

This is exactly what we needed. Our family member was not found for many days after he expired. While there was professional cleanup, there was the problem of smaller items that had the intense odor. We put these odor removers in a sealed container with important documents and waited. It is definitely working but will take some time to fully remove because we have only just received these odor removers a few days ago.

Reviews (7,331)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user madinem2
1 review
1 helpful vote
September 2nd, 2022

Very good effective product, use it diluted in my disabled sons clothes and all the urine and stool orders are gone. Have also used to just soak the clothes, only thing I wish it wasn't so expensive, because without it, the clothes would not smell clean, I highly recommend Odoreze consentrate.

Products used:
Ordereze clothing depriving additive

Service
Value
Shipping
Returns
Quality
Thumbnail of user grega200
Greg A.
1 review
9 helpful votes
April 16th, 2020
Verified purchase

Great service but haven't used the product yet as we are waiting for the injured mouse that dragged a trap until released into a very small crack behind our bathroom sink. So far no smell and we may have caught several mice and seem to have made a difference as we haven't seen any for days going on a week.

I'll let you know when we do use it! Thanks!

Thumbnail of user sandyg81
Sandy G.
1 review
0 helpful votes
July 16th, 2017
Verified purchase

Looks like I will love the product. But I thought I was able to use a coupon code and it wasn't valid. That was disappointing

Thumbnail of user connies199
Connie S.
1 review
0 helpful votes
September 27th, 2018
Verified purchase

.. tried to call Customer service... i wish you had the large bag next to another object to understand the size. Hoping it is not to big for a normal size refrig.

Thumbnail of user mildreds183
mildred s.
1 review
0 helpful votes
June 5th, 2020
Verified purchase

The delivery took a little longer because of the unusual circumstances right now. But I am still satisfied with my service. I look forward to a fresh smelling basement!

Thumbnail of user joa50
Jo A.
10 reviews
1 helpful vote
October 4th, 2017
Verified purchase

It time ordering from you. Have a bad dead rat odor in between my deck and cellar way. Hope this product will eliminate it when I sit it in the cellar way.

Thumbnail of user jackn86
Jack N.
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

I don't like to give out my phone number.
And you really don't need one!!!!!
So you don't print it on my order and stupid scammers don't call me!!!

Thumbnail of user maryk281
Mary K.
18 reviews
2 helpful votes
June 14th, 2020
Verified purchase

I received an email about being put on a mailng list right in the middle of placing my order--a bit confusing.

Thumbnail of user bethc299
Beth C.
1 review
0 helpful votes
February 2nd, 2019
Verified purchase

I would have liked to speak to someone but there was no one available when I called. It was a Saturday morning.

Thumbnail of user lindaj88
Linda J.
15 reviews
5 helpful votes
October 21st, 2017
Verified purchase

Received my order in good time but I haven't used it long enough to see how well it works. I sure hope it does because my car stinks.

Thumbnail of user pjf6
Pj F.
1 review
0 helpful votes
May 2nd, 2018
Verified purchase

Had some trouble finding cat odor products. Found the granules easily but had to hunt for the pouch.

Thumbnail of user javierd25
javier d.
1 review
1 helpful vote
November 26th, 2017
Verified purchase

Product seemed to work initially,but after 1week the odor was not completely

Eliminated. The room is 10by11. Should I have ordered 2.?

Thumbnail of user shirleys178
Shirley S.
1 review
0 helpful votes
December 9th, 2017
Verified purchase

Did not receive the promised email confirmation with shipping info, so called customer service and never got a response.

Thumbnail of user claudiab64
Claudia B.
3 reviews
0 helpful votes
April 30th, 2018
Verified purchase

The smell has now vanished in about 1-2 days. I am not sure if it would have dissipated anyhow but the smell is gone. I do think your price is a little high though!

Thumbnail of user joycee29
Joyce E.
4 reviews
0 helpful votes
July 19th, 2017
Verified purchase

The NoOdor.com website was easy to use and the product came quickly. This is my first time using the product so I'm looking forward to trying it out.

Thumbnail of user nelisamarp
2 reviews
0 helpful votes
April 29th, 2018

It seems to be working as expected but too soon to make further comments. Regarding its appearance it is lightweight and silent. Nice that it also has a nightlight option.

Thumbnail of user donnat123
Donna T.
5 reviews
0 helpful votes
July 5th, 2017
Verified purchase

1st time i've shopped ur website, so it was very informative, and ez 2place order. I hope i'm as satisfied w/the product as i am w/this website!

Thumbnail of user normal19
Norma L.
1 review
0 helpful votes
September 19th, 2017
Verified purchase

When product first arrived I was shorted 1. I called customer service and received the product in 2 days. I am a happy customer.

Thumbnail of user carlaa54
carla a.
1 review
0 helpful votes
November 13th, 2019
Verified purchase

Website a little different - rather than having a full product list - you type your "odor issue" into a search box. A little hard to figure out at first - I would have preferred a list of products - sorted by odor issue

Thumbnail of user joshuas148
Joshua S.
1 review
0 helpful votes
December 6th, 2017
Verified purchase

I found what I needed quickly and easily through their website and ordering was as quick and easy as finding the product

Thumbnail of user garyh211
Gary H.
1 review
1 helpful vote
December 10th, 2019
Verified purchase

Need a method to alter the order without going all the way back to start. You could have had an order for two containers instead of one!

Thumbnail of user dellae5
DELLA E.
1 review
0 helpful votes
April 3rd, 2020
Verified purchase

Happy to find these, but prefer cool white (daylight). Apparently you no longer make the cool white. I hope they'll perform as advertised. I love the idea that the bulb kills bacteria, odors and smoke. Thank you, great idea for a product to help the environment.

Thumbnail of user karenc378
Karen C.
2 reviews
0 helpful votes
December 14th, 2017
Verified purchase

I can't comment on the actual product yet because we haven't had it long enough. It arrived very quickly from the supplier.

Thumbnail of user thelmaf11
Thelma F.
1 review
0 helpful votes
January 23rd, 2017
Verified purchase

First Order
Hello, my first NoOdor order was not what I expected, however, I will order again after thoroughly researching the product.

Thumbnail of user danielp512
Daniel P.
1 review
1 helpful vote
December 1st, 2018
Verified purchase

Easy to buy, however product graphics for smellrid pads were actually for subtlebutt product- amateur. Also I ordered different makes of similar pads to try them out and they gave me all smellrid.

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IMTEK N.
Typically does not respond to reviews

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