Website states 'free returns' & to a Dutch address… waited a month for two cheap, very poor quality jumpers & the sizing is outrageous! Asked to cancel the order after weeks of waiting & was just ignored! No return slip with the jumpers, when it comes to returning the items it's at your cost & to China… a complete fraud of a company. You WILL get stung! Absolute shower of 💩
The quality is really really bad. They sent you stuff you didn't ask for. I had no idea that it was a scam. I could get my money back. Don't order anything from them.
They're in cahoots with Fragrance net. I bought an expensive perfume it offered a free necklace. The necklace came separate in that package were 3 other pieces of jewellery that I absolutely did not want or order. The paper it came with stated, basically I had 25 days to either purchase them at $24.99 each. Why should I make the effort to ship them back & pay shipping for something I'd never requested.
They continue to charge my account without authorization, do NOT trust them. I cannot comprehend how these scammers can get away with it until now
I buy jewelry all the time, from all kinds of places. I have several jewelry boxes stacked next to each other. I like to wear new things, as much as possible. When I discovered Nikola Valenti, I was amazed... it's such a great idea, and I can't believe I never thought to look for something, like this, before. Getting jewelry in the mail is such a treat, and I always look forward to my packages. Thanks so much, guys, and seriously... keep-up the good work!
This place is a scam they will continue to charge your card and send you nothing and refuse to refund you for 9 months they stole money. I tried working with them so who is intrested in joining my lawsuit once I start class action. They rip a lot of people off. Feel free to contact me for info
Nikola Valenti is a jewelry subscription, which has trial features that let you try-out pieces, before committing to your purchase. My pieces have been really great, though, so I have never felt the need to return anything, using the trial features. The main thing is that you get small trinket and costume style jewelry, on autopilot, in the mail. I guess I could shop-around for pieces, but it just takes too much time, so I really love this arrangement. I love this service! :)
Like I said, I got this for my daughter, and goes crazy, when these packages arrive. We get bracelets, and necklaces, and I think some earrings, too, but she really likes the bracelets and necklaces. The necklaces tend to be pretty fancy, compared to the other types of jewelry, but the bracelets also match a lot of things, and that's what my daughter loves about them. It's a great service, and we always look forward to it! Thank-You!
Nikola Valenti sends you pieces of jewelry, in the mail, about every two months. They come in these nice velvet pouches. The pieces can be necklaces, earrings, and bracelets. I haven't received any types of jewelry, other than those. The necklaces are especially nice, in terms of quality. The earrings can have nice jewel settings, but the supporting material is sometimes extra cheap. The bracelets are okay. They aren't very flashy, but make for nice accent pieces. I enjoy the service. :)
My daughters are so excited when "Valenti" comes, they sometimes get into fights about whose turn it is to open the package. Haha. I have to set ground rules, for this stuff, or they will go crazy. I have had to threaten to cancel the subscription, a couple times, just to get them to behave! We're getting the hang of it, though... they're crazy for it!
My younger sister introduced me to this service. We've been sharing pieces, and it's a lot more fun, when you have someone to share things with. We seem to share the bracelets pretty easily, but the earrings and the necklaces are a bit more competitive. (haha) Some of the necklaces are especially charming. Thanks, Nikola Valenti!
This company sells garbage. Plus they stole 50 bucks outta my account for jewlery I sent back. Do not deal with them. I asked them repeatedly to refund my money and they refuses only saying they would send me more crap. Don't robustness with then.
Scam company! Avoid!
I signed up to their free necklace offer and was also sent two extra jewellery pieces to try. The only stipulation mentioned in the order confirmation email, was that I return the extra pieces within 30 days if I decided I didn't want them. I did this and they confirmed they had received them and I wouldn't be charged. I thought that was the end of it until I received two more jewellery items after a few weeks, which I didn't order. I contacted them as I thought it must be a mistake. Their response was that I have an open, active account with them which means they will send me jewellery I don't want every few weeks. Nowhere in any of the prior emails did they mention that I need to actually close my account in order to stop receiving their jewellery. I told them I am happy to send the items back as long as they pay for postage, which they refused. Terrible customer service and very sneaky business tactics.
Nikola Valenti is a scam, all the front reviews are fake. If you go to the offical site or google check the lowest reviews they all show the same similar stories about being charged extra which is true, If you dont keep the product they will not refund you and keep charging your card. I sent all the cheap jewerly back asking for a refund, which they confirmed in the email they would do so; they charged me once again. Do not waste your time here, and do not get fooled by the fake reviews. Id give them 0 stars If I could.
Took money from my account for some pieces I never ordered or got. When tried to ask for the refund was told basically told no and that they were going to keep taking money out of my account for more pieces
Be aware that once you give this AWFUL EXCUSE FOR A COMPANY your credit card details for free piece of jewellery they will then take it upon themselves to keep sending you pieces of trash jewellery every few weeks and then try to bill you. It's nasty costume jewellery that will turn your skin green, certainly not worth $24.99 each plus $6 postage. They make it almost impossible to cancel this as well. My tip if you need to cancel is to go into your account details and manually close/deactivate your account in the settings menu.
Please Avoid this company at all cost cos all you're risking is your own money
Got free jewelry then paid for shipping about a month later they said I owe them 49.95 I'm not sure who would pay that much for fake jewelry but to each their own I do not recommend it's so fake it doesn't even look real. P.S. I never received the other items
Cheap jewelry that will break within 5 minutes and they automatically subscribe you to their service and send a few other products with your order so that when you receive your package you have to pay for a shipping label to return the other pieces if you don't want to be charged an extra 70 dollars. Every part of this company is a scam you could buy better jewelry at the dollar store.
Unsolicited, this company sent merchandise to me, saying they would charge the "payment choice on file" $75USD and then every 7 weeks send me a new piece, charging $6.95 shipping/handling to return the (unsolicited) trinket jewelry or the full price. This operation is a scam. I have never heard of this company before and never ordered anything from them. Consumers need to be warned of scams like this.
This company is a monthly membership company that you can cancel at anytime. They send you some of the most beautiful, sparkly jewelry I've ever seen that is priced reasonably for what you get.
If they send you something you don't like of course you don't have to pay for it, you have to let them know within a certain time and send it back, that's it. What you like, you keep.
If you want beautiful jewelry for yourself or as a gift for someone, I definitely recommend this company! Below are a few pics of just a couple of items I've gotten.
Answer: Uh, no? Lol. We have received pieces. It definitely does what it advertises.
Answer: It's like Clifford said, the first shipment contains free pieces, and premium pieces. If you don't want to continue the subscription, you can cancel it, and send the premium piece back to them. You get to keep the free pieces, though, either way. You are going to want to stay subscribed, though, because it's the premium pieces that are really nice
Answer: You have to go to their section on "how it works", then click "read more", so you can see their terms and conditions. They offer a trial feature, which I guess is supposed to be helpful, but I think some people don't get how it works, and so they get slammed with charges for the pieces they are receiving on trial. You just didn't learn how it works. It's a great service, but obviously you have to learn how it works...
Answer: I haven't had issues with the service, as I love it, and am still subscribed, but their website literally has instructions on how to get support. For Example: "With this FREE piece, you'll receive two additional specially curated jewelry pieces to try. Each piece is only $24.99 (up to 80% off retail). Keep and pay for what you like and return what you don't. There's never any requirement to buy. Cancel anytime." They have a support page. Not really sure why some people are saying it's a scam. I got my jewelry in the mail!
Nikola Valenti has a rating of 2.6 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nikola Valenti most frequently mention and credit card. Nikola Valenti ranks 45th among Fashion Jewelry sites.