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  • Niche Boutique

Niche Boutique

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Overview

Niche Boutique has a rating of 3.15 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Niche Boutique ranks 166th among Personalized Gifts sites.

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How would you rate Niche Boutique?
Top Positive Review

“Good product and delivery on time.”

STEVEN K.
1/6/23

On reading previous reviews, I was very sceptical about my purchase but since i ordered the tie on 26th Dec, I was pleasantly surprised that it arrived today. The tie, cufflinks and tie pin arrived in a very 'well packaged and presented" box. The tie is a slim tie (excellent) and the quality is great, 10/10 on all counts. I will definitely purchase again.

Top Critical Review

“6 month - no product and no refund 0 starts”

E C.
10/27/20

Do not waste your time! I've contacted mostly since since my order placed on 4. 01. 2020 and NOTHING. Escalation promises that never were fulfilled, a phone number thats always busy or unsusseful when trying to get someone on the line. Email chains of "we're doing everything we can as a small business. Unfortunately our warehouse..." blah blah BS! 6 mo ths of NOTHING for something that was meant to be a small gift surprise for my sister.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user ec304
1 review
0 helpful votes
October 27th, 2020

Do not waste your time! I've contacted mostly since since my order placed on 4. 01. 2020 and NOTHING. Escalation promises that never were fulfilled, a phone number thats always busy or unsusseful when trying to get someone on the line.
Email chains of "we're doing everything we can as a small business. Unfortunately our warehouse..." blah blah BS! 6 mo ths of NOTHING for something that was meant to be a small gift surprise for my sister.

Thumbnail of user alext532
1 review
4 helpful votes
August 15th, 2020

Fraudulent in every way! Also placed an order over a month ago, to where they respond to emails saying they are sorry it didn't fall in their 1-3 week shipping guarantee. I am disputing with my bank, not giving them any benefit of doubt after talks with them, and reporting them everywhere I can until they dissolve as a company. $#*! Niche Boutique and seasonaltreasure.com, DONT BUY FROM THEM!

Thumbnail of user nancym1528
2 reviews
2 helpful votes
November 2nd, 2020

My daughter placed an order in early April 2020 and still has not received the product. After several attempts to contact them she received an email on 9/18 stating that her "package was lost in the mail". They are sorry and will reship this order and "I will see that the processing is prioritized." HA. Over 6 weeks later and still nothing. Don't waste your money. Apparently this company makes money by charging you for product that is never delivered!

Thumbnail of user angelk65
1 review
4 helpful votes
May 26th, 2020

I ordered one music box on February 25 of 2020. They advertise that shipping takes 1-3 weeks. I reached out to them multiple times the following weeks asking about my product and when I could expect it. For 2.5 months they responded with no real answers besides "waiting on the shipment of the product, you will receive your order, your order is our top priority." After over 3 months on May 26, I receive an email out of no where telling me my order has been cancelled because they didn't have enough stock to fulfill it. Why was I able to order it if it didn't exist and why couldn't you have told me that months ago instead of consistently feeding me lies? The company is an absolute joke

Thumbnail of user marlas60
1 review
3 helpful votes
August 3rd, 2020

This company is a scam they take your money and never send the product and refuse to refund. And keep sending emails of their sales it's been over 3 months since my order was placed. Scammers

Thumbnail of user lizh161
1 review
2 helpful votes
September 22nd, 2020

After several emails to this company I have received the same generic reply back that Myra Johnson sends to everyone. Promising that they are doing their best and that the product will be shipped out immediately. All a bunch of lies. Do not order from this company unless you want to throw your money away.

Thumbnail of user kimh576
1 review
2 helpful votes
March 18th, 2020

I ordered some music boxes and a necklace. It has been two weeks and they still haven't even shipped them, even though the only option is 'priority shipping'. I contacted them and was told it takes 1 to 3 weeks to ship and got an apology for their wording of 'priority' for shipping because it's not the same as USPS, they just mean your order is a priority. They made it a priority to take the money from my account the same day I ordered though.

Thumbnail of user virginiac270
1 review
3 helpful votes
June 4th, 2020

I had ordered from them one time before... it was slow shipping but I finally got it. This time they ran my credit card the day they got the order but have never send the order and it's been several weeks. I sent them an email of order status inquiry... it was ignored. I see that their website domain is for sale.

Thumbnail of user jeremyf210
1 review
3 helpful votes
June 1st, 2020

So I'm sitting here writing this review for Nicheboutiques and on the right of my screen I see two 1 star reviews for basically the same issue I had. The length of time for delivery was far from what they advertise. More then a month wait! I realize the covid-19 pandemic was in progress at the time but you know, change your ads so people know what to expect. But hey, Nicheboutiques finally shipped and it finally arrived. Good! Yay! Finally! Late but better then not at all. So we opened the packages and guess what? One necklace was put together incorrectly. Two flowers halves that come together to form a single flower and one is attached backwards. Our son spent the better part of an hour fixing it. We had ordered three necklaces and all three were a tangled mess in the bag so as our son worked on untangling and reversing the backwards flower part, my wife and I worked to untangle the mess we pulled from the bag. This company clearly isn't concerned about delivering quality.

Thumbnail of user taylorw192
1 review
1 helpful vote
November 17th, 2020

I would give this zero stars if I could!
I haven't received my order since March 31st, 2020. Despite what seemed like lovely customer service. I have been told over and over that my package would be shipped soon, that highest level of management would take care of it. But to no avail, I have gotten zero updates and no package. I have now asked for a refund that I doubt I will be getting. Glad I only spent 10$ on this terrible site.

Also, I cant even find this online shop anymore and their email has changed to@/seasonaltreasure.com - which is proof that this is a scamming shop enough.
VERY DISAPPOINTED.

Thumbnail of user karenl2181
1 review
1 helpful vote
December 11th, 2020

I ordered 78.76 dollars worth of product in March of this year they took my money and I have been trying to get my orders or my money back now all I want is my money returned

Thumbnail of user normar125
1 review
5 helpful votes
September 8th, 2020

I placed order in JULY. It is now September 8 no order, they charged my Credit Crd. This site is a FRAUD DO NOT ORDER FROM THIS SITE. I will be turning them over to the BB and Credit Card Company. Don't call because they will
Not answer your call - - no agents. EVER

Thumbnail of user stevenk1303
1 review
0 helpful votes
January 6th, 2023
Verified purchase

On reading previous reviews, I was very sceptical about my purchase but since i ordered the tie on 26th Dec, I was pleasantly surprised that it arrived today.
The tie, cufflinks and tie pin arrived in a very 'well packaged and presented" box.
The tie is a slim tie (excellent) and the quality is great, 10/10 on all counts.
I will definitely purchase again.

Service
Value
Shipping
Quality

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