Nexus Auto Transport

So far so good I need to contact them to confirm. The pick up time but that i will find out tomorrow.

Booking agent very nice, made the booking simple. Seamed very seamless. Car will be shipped expedited, which helps out with my timeline.

I felt like I was on the black market for car transport. Calls throughout the day for $$$$ and no details about my car.

I want to know an expected delivery date, but so far I can't get anyone to respond with the delivery date.

Great experience and great customer service. I've been through numerous others so I hoping for great service.

Good service / promises kept.
Efficient and punctual

Truck driver delivered my car before in time from Calibration to Minnesota and again we are bringing back to Minnesota

Great communication, pricing was good and honest. Car arrived 2 days earlier than estimated! Couldn't be happier with the service

Fast service. Very simple to use, I didn't have to wait long at all.

Easy setup! All I have done is booked it, no pickup yet but the setup was extremely easy.

TL/DR: Car arrived three days later than promised and the company charged me more money than we agreed on. This was one of the most deplorable experiences I've ever had with a company. I was shopping around to see who could give me the best deal, immediately got a call from one of their reps. I was originally going to go with Sherpa, I really should have and deeply regretted not going with someone else. The thing the rep told me that got me to go with them, is they "guaranteed" they wouldn't charge me any more money than what we had agreed on. After securing my timeline for pickup and drop-off, I went ahead and paid my deposit and they said they'd charge me the rest when the car was delivered. The pickup day came and went, no update from Nexus about when the driver would be there. Finally the next day rolled around and the driver showed up at 6 pm, right before the dealership closed. Nexus continued to boast about how I'll get same-day delivery, and so I waited until 3 am with no update. Finally I went to bed, expecting to hear from Nexus first thing the next day about my delivery. Nope! I had to follow up with them, and then finally hours later heard from the driver's business (because Nexus is a broker for services, they don't actually have drivers that work for Nexus), telling me that the driver's vehicle had broken down and they will likely deliver that night or early the next morning. Mind you, at this point, I'm waiting past midnight on a work night for this car to finally show up. At last, the driver's company reached out to me about 11 pm, asking if they could drop off at 1 am on a Monday morning or 7 am. I opted to see my car in the daylight, because at this point I don't trust them at all to not have damaged my car and try to deliver at night to avoid detection. I asked to have the car delivered after sunrise. 6:30 am I get a text that my car has arrived, but I had made them wait until the sun came up. I asked the driver about his vehicle troubles, and he told me he hadn't had any car issues and was confused by my question. So... this company had been lying to me. Then I find out that the driver is cash-only for payment and the price was $100 more than quoted, which would have been nice to know ahead of time. So I had to run to the bank in order to pay the driver. Luckily the car arrived without a scratch and in perfect condition, but I will never recommend anyone to do business with Nexus and will spread the word with a fury from here on. Nexus, come on... do better.

I have been wait long time and have to call email to many time for get response.