• New Garden Plants

New Garden Plants

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Overview

New Garden Plants has a rating of 1.97 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about New Garden Plants most frequently mention customer service problems. New Garden Plants ranks 81st among Gardening Supplies sites.

  • Service
    17
  • Value
    16
  • Shipping
    16
  • Returns
    12
  • Quality
    15
Positive reviews (last 12 months): 8.3%
Positive
1
Neutral
1
Negative
10
21
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have received NO RESPONSE from New Garden Plants.
How would you rate New Garden Plants?
Top Positive Review

“Wonderful.”

Patti T.
8/16/23

I bought two plants and hoped they could ship the next day and they did! They were received in excellent condition and packaged very securely. I am sorry other are dissatisfied with this company. I was very impressed and greatly appreciate the effort made. I will buy from them again.

Top Critical Review

“Tiny plant”

Dan B.
4/6/24

This company put thimble size root ball in a 4 x 4 and sold it to me. There was no root structure to the plants. Either crappy company or serious quality issues Dan in Rexas

Reviews (67)

Rating

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Reviews that mention popular keywords

garden plants (16)
Thumbnail of user wendyt221
1 review
0 helpful votes
October 9th, 2020

My plant arrived very promptly in just a matter of days, was well packaged and a goo size. I will order from them again.

Thumbnail of user marys1191
1 review
2 helpful votes
June 6th, 2019

I received earlier orders that were quick and healthy plants. I really wanted a butterfly bush and ordered 3 of them. I kept getting notifications that they were on the way but NOTHING came. They had been sitting in a warehouse for days. They finally arrived a week or so later and appeared to be dead. I notified Dave and he promptly sent me 3 healthy plants at no charge. I hope he was reimbursed by the shipping company. These plants seem to be thriving. I will definitely be using this company again. Thank you!

Thumbnail of user gailm197
1 review
0 helpful votes
April 10th, 2019

Wrote wrote of very negative review cause I got no confirmation on my email nothing on my order history and as I sad the hone number is only a recorded line but I acted too soon cause this morning my plant arrived a little droopy but looks very healthy hoping it I
L perk up and the size a pretty descent will update

Tip for consumers:
Would reccomend

Products used:
Gypsophila lant

Service
Value
Shipping
Quality

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