I received earlier orders that were quick and healthy plants. I really wanted a butterfly bush and ordered 3 of them. I kept getting notifications that they were on the way but NOTHING came. They had been sitting in a warehouse for days. They finally arrived a week or so later and appeared to be dead. I notified Dave and he promptly sent me 3 healthy plants at no charge. I hope he was reimbursed by the shipping company. These plants seem to be thriving. I will definitely be using this company again. Thank you!