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I have contacted NGP 3 times since I got an order of 7 plants, all but 3 were 1/2 dead when I got them. No response.What about the guarantee?

asked by Nancy S. on 5/16/19

3 Answers

I ordered 3 plants, one completely dead upon arrival. No response as well. I guess their "Guarantee" is false advertisement.

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Hi, I suggest that you can post your comments on their Facebook. I saw that they are still running their Facebook. If you write down your feedback and comments, then they need to fix their problems and will give you what they guarantee. I think they do care their reputation although they don't have much left. Reputation means they can make money and attract more innocent people to buy their products.


Helpful (0)

You have to email Pete@newgardenplants.com
My plants were all but dead he gave me a $11. Credit out of $70. Terrible company

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