From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Wish I had a customer service number to call, but the chat seemed to help. It just took longer than a human.
Love the service. Would like to see more apps/features added to the website builder. Similar to what Wix has, but other than that we are really enjoying your product.
Somewhat difficult to find all the steps to transfer a domain and set up google workspace.
DNS config is difficult for the novice, so when I screw up there are no defaults to fall back on. I appreciate the level of detail you can configure however having better reference / docs would be really helpful. Also, I've already been locked out of my account once for being suspicious, which is annoying.
Helpdesk was very friendly and quick to fix my issue! Very nice to work with on my issue.
Web.com provided me with a satisfactory range of services for my website needs. While the website builder was easy to use, customer support and billing practices could be improved. Overall, it offered decent options for establishing an online presence.
I wanted to cancel my account with web.com cause it didn't let me go to my web building, now it purchased a deal without my permission and does want to refund my money back poor service delivery
I am currently having my website re-built. As someone who is not very tech savvy, I can say that the web.com team has made sure that my questions & concerns are addressed and if the person I'm working with can't help me, then they will connect me with someone who can.
Not easy to determine what package to go with and once a mistake is made on purchasing something, no refunds.
I've been trying to cancel Webb for a while. I end up getting charges when I don't want to pay for this anymore and they make it absolutely impossible to cancel.
Was able to find my domain! As Go Daddy has my domain with a broker. Domain.com gave me peace of mind, in knowing I am protected for 2 years.
I don't know how to launch my email, when I click it, it takes me to a page that isn't loading. I need help! I paid for this *******@wellbeingdogscairns.com
I don't know how to set it up or access it!
The domain i have purchased is still not active even after 24 hours have passed!
I paid for 3 domains and have not been able to verify. The link has taken me to a 502 error message for each domain. I went to chat and was not helped. I was told to try the links again in a few hours. The links are still taking me to an error message 24 hours later.
Well I'm trying to get rid of some domains and start a new one and I'm not tech savvy so I appreciate the little instructions and not too hard so far.
Having trouble logging in to my Domain account and also the new email address.
So far it's been good. I HAVE not developed the sites yet. Time will tell. The time frame for validation could be longer.
I have had nothing but issues since I purchased my domains. I can not validate my email address and now I am getting an error mid website creation that the webpage starter I purchased isn't working. Very disappointed thus far
These guys are major scammers. My husband bought their program for creating a domain for our new business. It was extremely difficult to use and did not have all the features we needed. Decided to cancel before 30 days, which you are supposed to get a refund for, but the wording they use is you "may" get a refund, not will get a refund. They said they couldn't give any refund. There is no phone number you can call only chat support. We had to change our credit card number so they would stop charging us. Don't trust this super scammer company.
I am not able to verify my domain. I keep waiting for email verification. They sent me one email but wasn't able to open.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members