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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Ohio
1 review
0 helpful votes
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It is less intuitive then I would prefer. I was hoping to transfer content from my previous site to this one.

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
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Need to transfer domain to shopify having a hard time

Date of experience: January 2, 2024
District of Columbia
1 review
0 helpful votes
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Excellent service
January 2, 2024

Excellent service. I appreciate how careful and detailed the representative was

Date of experience: January 2, 2024
Armenia
1 review
0 helpful votes
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So far so good
January 2, 2024

So far so good. Hope I won't get problems like I got with Bluehost. E.g. Being locked out from my account for no reason, several times. Thank you.

Date of experience: January 2, 2024
Virginia
2 reviews
0 helpful votes
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I am having trouble completing the registration of the Domain with no support. I also need the email I've purchased associated with the Domain as well.

Date of experience: January 1, 2024
Oregon
1 review
0 helpful votes
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It was NOT clear on how to search
January 1, 2024

It was NOT clear on how to search - please put an example in- like www.Iamnodummy.com or " I am no dummy";-)

Date of experience: January 1, 2024
Minnesota
1 review
0 helpful votes
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I got charged for products I don't want and finding a way to cancel is very challenging

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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It seems really easy and certain things when shown were like oh yeah. But really can't design, manage or custom my ideas to the website the way I want easily and it gets frustrating sometimes.

Date of experience: December 31, 2023
Kansas
1 review
0 helpful votes
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Was a little difficult to learn at first. I have gotten better though.

Date of experience: December 31, 2023
Texas
3 reviews
0 helpful votes
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I am excite to find all the services in the same location

Date of experience: December 31, 2023
Florida
1 review
0 helpful votes
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Slow site load times
January 6, 2024

Slow site load times. Some site editors don't work very well. As an example changing the color of text for buttons. Viewing analytics is a cumbersome 5 step process.

Date of experience: December 30, 2023
Iowa
1 review
0 helpful votes
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I can't see my detailed explanation of my yearly costs.

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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My email that you provided still doesn't work one month later.

Date of experience: December 29, 2023
Australia
1 review
0 helpful votes
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I had to pay for a dummy domain so that i could create an aco$#*! before i could transfer an existing domain in. A bit dumb and costs me more money.

Date of experience: December 29, 2023
Florida
1 review
0 helpful votes
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I was charged for another domain name that I didn't mean to purchase and spoke with a representative and he was very frustrating to work with.

Date of experience: December 29, 2023
Australia
1 review
0 helpful votes
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There were a lot of unexpected problems that came up during the process of building my website. Some help is very helpful and some is not knowledgeable enough. I'm in Australia and the phone assistance service doesn't work for me.

Date of experience: December 29, 2023
Arizona
2 reviews
0 helpful votes
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Would be easier and faster on the phone
December 29, 2023

Would be easier and faster on the phone. Agent is doing great job. Chat is slow

Date of experience: December 29, 2023
Louisiana
1 review
0 helpful votes
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Paid for my domain 2 days ago and still waiting on it to be set up so I can start using it. And just got a page full of code when I tried to log in this morning. Please help get me set up with my domain today as I'm trying to launch my new business today. Thanks in advance for your help.

Date of experience: December 29, 2023
Georgia
2 reviews
0 helpful votes
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No problems here
December 29, 2023

No problems here. Everything seems to be in place and easy to use.

Date of experience: December 29, 2023
Israel
1 review
0 helpful votes
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It very not clear from the toggles in the interface whether options are enabled or disabled. For example, whether the domain is Auto- renewed or not. And creates problems of charging when I didn't intend for you to charge. They are both Grey and its confusing why not use Green and Grey to avoid unintentional charges?

Date of experience: December 29, 2023