NetworkSolutionsReviews 3,045

You have taken hundreds of money from me with the
'Google Workspace Business Starter. I have even called to cancel and you continued to charge me. I had 2 different accounts that you charged me from. I feel cheated and as soon as I can, I will be moving my domain. I am requesting my money back or I will be contacting the Missouri Attorney General's Office, FCC, and the FTC.

I only hope those who read this can truly understand its an honest fact based review. I'm giving a sincere warning of "buyer-beware". It's highly probable to leave you with an emotional consequence of gut wrenching regret- an extremely frustrating and patience testing experience. Wish I could go back in time and chose a different path from the start. You need to really look at your options thouroughly.

WEB.COM will not issue a full refund even when they don't deliver as advertised or what you asked for. This is not clear until its too late, and though they will deliver a website, just know when they do and even before the first draft/proof review, it's considered "complete". Then, what you dont like or that you want changed including designer mistakes/typos, is considered a modification to the original final design that you had no previous review/input on.

I do not make a habit of leaving reviews of any kind, but this particular experience needs to be shared for the common good, and hopefully save you from the risk. The list of problems is huge therefore I cant list them all or in detail. But to summarize: a chaotic bureaucratic process of run-around, categorical dysfunction, carelessness and sloppy work, rude staffing, and multi country outsourcing; plan for no consistent assigned team/individuals. You will be given the impression of having a project manager, but they have little involvement and really only handle incomeing calls and transfer out calls, will leave you messages but really has little involvement or decision ability.

The only prompt and seamless part of this experience was the sales pitch and collection of my payment(s)

Even now, upon completion, when you Google my website it's nowhere to be found. I have family, friends and more embarrassing, clients laughing out of shock and pitty- it truly was a huge mistake and I regret going with WEB.COM. I fully intend to put forward my reviews everywhere I can, hopefully draw some attention as they need to be accountable, consumers should be aware.

My only option now is to accept my losses, try to find a more professional/reputable firm to pick up the pieces and salvage what they can - it will end costing twice as much. BUYER BEWARE.

I have had trouble getting security settings for my main site.

I dont have much experiance on computers and this site makes it easy to do what i need

I'm just getting started, so the rating will increase, as I get my feet wet.

Some hiccups so far. But I will keep working at it.

I have multiple account with domain.com and I notice the auto renew feature on one of my accounts was activated and my account was debited a renewal fee after I made sure to TURN THE AUTO RENEW FEATURE OFF. I just purchased another domain and switched the auto renew feature to OFF and it switched back automatically. I turned it off again and it's now showing that it's off. This seems to be a deceptive practice. If it's not, then explain.

With my domain transfer needing to meet the time requirements you sent me regular emails until 2 days before the transfer was eligible for transfer and then sent me an email saying that my request timed out and I would have to "purchase" a new request. None of the links on that email directed me to valid web pages.

It is a very confusing interface, even for a person who has built web sites before. I have Website builder, but I can't see how to get to a point where I can build a website.

You probably should have held off this prompt until I become more familiar with how you do things.

Having a really hard time with my account. Support is always unavailable. Tried calling but phones are down? I am super frustrated. Couldn't click on authorization email so account is unauthorized but also no option to resend link. Ugh!

I have been a customer for 19 days. After further research, I decided to use another hosting service for my web page and emails. I want to transfer my domain name, and domain.com refuses to do so; even though they have no problems taking my money. It clearly states on their website that I have to wait 60 days or opt out domain lock. I have been unsuccessful on finding a contact phone number. I have been forced to talk to a chat box. The person I chatted with said I have to wait 60 days, period, and would not discuss it further. At this point, I want nothing to do with domain.com given they have no reliable customer service.

I paid for a name and got one name free with it. I got your receipt of payment. 20min later your India's Reg agent took it back saying they are sorry but sold to someone else. It amounts to stealing. Case now in US consumer board.