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NetflixReviews 1,823

2.4
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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
280
value
278
shipping
113
returns
118
quality
259
Florida
21 reviews
84 helpful votes
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7 Year Member
August 10, 2015

After all this time with Netflix I can almost say I am completely bored with the movie and show selections. Amazon Prime, Netflix, Comcast, HULU all have the same line up of streaming shows and everything I actually want to see is never available or is DVD or purchase demand only. So great for making every B-C movie available for streaming and all the a listers and actual "good" movies only rental and DVD plan accessible. Kudos to all the movie stream platforms for figuring out they can all deliver the same free crap movies for money.

Date of experience: August 10, 2015
New Jersey
3 reviews
18 helpful votes
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LOVE IT
August 10, 2015

Netflix is worth it! I don't even watch cable TV anymore.

Date of experience: August 10, 2015
GB
3 reviews
20 helpful votes
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Movies print is good.
August 10, 2015

Movies print at netflix is good but sometimes i get normal print not blue ray. Netfil should work on it otherwise it is near to best.

Date of experience: August 10, 2015
California
4 reviews
1 helpful vote
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Best deal on the internet. Their video - movie selection used to be the worst now they have excellent movies... love Netflix.

Date of experience: August 7, 2015
North Carolina
11 reviews
1 helpful vote
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Life Saver
August 4, 2015

Now that my adult children have left, I no longer have my Satellite service going to their former rooms; but when they come home, they can use my Netflix account to have the TV they want during their visits!

Date of experience: August 4, 2015
California
3 reviews
1 helpful vote
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I like it a lot. Would be a killer app if they also offered live sports.

Date of experience: August 3, 2015
Singapore
13 reviews
3 helpful votes
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Developer Program
August 3, 2015

They should add an option to the developer program so that we can develop and publish our own movies created by us and watch it online on the netflix website

Date of experience: August 3, 2015
Oregon
10 reviews
3 helpful votes
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My grandchildren love all the kids movies on this site.
And great original shows

Date of experience: August 1, 2015
GB
2 reviews
0 helpful votes
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So much to watch!
July 30, 2015

Literally, when it comes to a night time and I'm looking for something to watch, I can never choose because there's literally so much on there. From romance to action to thriller to horror, you have so much choice. Netflix is a great price for what you get and it's great for watching your favourite movies!

Date of experience: July 30, 2015
California
18 reviews
23 helpful votes
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Just when you want to throw that brick through your TV when you figure out that out of your 300 channels, there's not an original show to be seen (rerun Hell), you remember you can watch Netflix and see something new, from start to finish, with nary a single 5-minute span of commercials for every 6 minutes of show. What sold me? Orange is the New Black. Couldn't wait for the next season. And House of Cards. Kevin Spacey is as evil as evil has ever been portrayed. Plus, Netflix has a lot of shows that have been seen elsewhere, series included. Why not watch them back-to-back without commercials? After all, you can hit pause if your life interferes with your watching Netflix, and get back to it later. Right where you left it.

Date of experience: July 27, 2015
California
3 reviews
106 helpful votes
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My lifeeeeeee
July 23, 2015

This is amazing like definitely worth every penny ;)

Date of experience: July 23, 2015
Canada
2 reviews
2 helpful votes
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Canadian Netflix
July 23, 2015

Navigating the site is a pleasure but the selection relative to the American version is laughable.

Date of experience: July 23, 2015
Canada
3 reviews
3 helpful votes
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What is there not to love about Netflix? It has good content, it's easy to use, no ads (unlike Hulu!), and it works on all of my devices. No lag either & not bad of prices.

Date of experience: July 22, 2015
Alaska
4 reviews
2 helpful votes
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Netflix
July 20, 2015

I have Netflix and watch it a lot, good movies old and new. I would like to see them put more movies on though..

Date of experience: July 20, 2015
Arkansas
38 reviews
75 helpful votes
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Love Netflix
July 20, 2015

I love being able to watch shows that are hard to find and not having to pay for dvds of things I want to watch.

Date of experience: July 20, 2015
West Virginia
10 reviews
24 helpful votes
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Great movies and programs that have zero commercial interruptions. All at the great monthly price of only $7.99. I love Netflix.

Date of experience: July 18, 2015
Georgia
6 reviews
14 helpful votes
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I took the free month deal, and looked and looked and looked for something that I wanted to watch with limited success. It's like modern-day television - millions of stations - and nothing to watch. Plus the few things I did want to see invariably came up with the notice that the movie or documentary or whatever was not available to downstream... heavy sigh

Date of experience: July 15, 2015
Argentina
4 reviews
5 helpful votes
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I travel a lot, on my last travel to Chile I had like 1/5 amount of movies I have when I log in inside USA! I am not sure if this is cause they have to upload subtitles or there is something else going on.

Date of experience: July 15, 2015
New York
3 reviews
11 helpful votes
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I have been a netflix customer for a few months, and i feel like i have seen all the good movies and theres is nothing good left to watch. I would recommend trying HBOgo or Hulu to my friends instead of netflix.

Date of experience: July 14, 2015
Michigan
21 reviews
5 helpful votes
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Great price
July 13, 2015

I subscribe to Netfilx and it is well worth the $7.99 monthly fee. I get to watch one of my favorite shows, OITNB! Love Netflix!

Date of experience: July 13, 2015

About the business

Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.


netflix.com
Founded in 1997
Los Gatos, CA, United States
+46