NETELLER has a rating of 1.6 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NETELLER most frequently mention customer service, bank account, and deposit money problems. NETELLER ranks 183rd among Payment Processing sites.
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Deposited money in account so that I could withdraw to 3rd party as 3rd party accepted deposits through Neteller, when it didn't work I tried to have funds returned to my bank. I sent multiple emails they requested documents, I sent documents and no response and no resolve. Issue has been resolved. The issue was my personal bank and not Neteller.
This company is just another scam they say all this stuff about on line shopping and stuff but it's BS they told me the service is not available in Canada, are you kidding don't use them and google should be held responsible for backing them.
I can proof that neteller is now scammer.
See my attachment. If blocked your account they will not refund your balance.
Neteller has blocked my account and for refund they ask documents. I have given my all documents in several times. Finally they accept my documents. Now they don't refund. See they attachment
What is netellers exchanger and is it a new feature of neteller? Is anyone heard about it? I'm just wondering if it's also one of the benefits for having a gold membership. I'm looking forward to get an answer. I tried reaching the support team but no ones answering my question. Thank you!
Like others, I deposited funds into my supposed account with Neteller on account opening.
Neteller then spent days sending emails to me asking for KYC documents that we had already loaded to their website. Eventually Neteller accepted our documents as "verified" and sent an "account verification" email.
Then, surprise, surprise, they sent another email stating the account was still "locked". They asked us to produce a statement for a debit card that does not exist. They also asked for our debit card number.
Clearly, we couldn't produce a statement for a card that doesn't exist, nor would we provide our debit card number. They then refused to fund our initial deposit until we provided them with a document that doesn't exist and our debit card number.
When we refused they just cut the call off.
We have reported Neteller's conduct to our bankers and are going to take it up with the UK regulators. We will have our funds back!
Don't go near Neteller they are fraudsters who use the very sensible KYC process against you and to their criminal benefit.
I would like to clear you all that neteller is underrated and considered a scam. It is one of the most popular method of depositing to casinos in Australia. The problem is that people dont read the terms and conditions. I made an account and successfully made a deposit and transaction of $10. The account remain unblocked and with with empty balance i tried to upload verification documents many times but they did not accept them but kept the account active. This means that i had not been scammed but there was an issue with my documents. They accepted the id but denied my statements as banks give you photocopy if you obtain from bank. Then i tried with a driving license of my relative of another country, made an account in his name and they successfully verified it. There is another condition that if you start maintaining balances of more than $1000 then you must switch to a business account otherwise they will block it and you will be left weeping. If you comply with the rules then you are likely not to face any problem. I personally recommend neteller but if and only if you have proper documents for verification otherwise when your total money in amoounts to $150 then you will face limited functionality in your account until you get verified.
WHTS UP OR CALL ME *******057 FOR DEPOSITE AND WITHDRAWAL FROM NETELLER / SKRILL WITHOUT ANY PROBLEM.
Used their product; tried to raise limit - unsuccessfully via telephone, online, and through obtaining code via bank since SEPTEMBER 2014. Was notified of non-usage fee about to occur - tried to cancel card ( don't want or need it anymore); met with inane info requests. Telephone support consists of an illiterate based out of Calgary. STAY AWAY.
EDIT: AUG. 2016; Received email explaining how there will be "fee adjustments" to my CANCELLED ACCOUNT. ( Can't make this s*** up, - unreal.)
Neteller locked my account as someon was trying to get into it that is 1 safe place to keep your money ty neteller
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