Used their product; tried to raise limit - unsuccessfully via telephone, online, and through obtaining code via bank since SEPTEMBER 2014. Was notified of non-usage fee about to occur - tried to cancel card ( don't want or need it anymore); met with inane info requests. Telephone support consists of an illiterate based out of Calgary. STAY AWAY.
EDIT: AUG. 2016; Received email explaining how there will be "fee adjustments" to my CANCELLED ACCOUNT. ( Can't make this s*** up, - unreal.)