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Claim Your BusinessNest Learning has a rating of 1.97 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nest Learning most frequently mention credit card, customer service, and answer emails problems. Nest Learning ranks 551st among Colleges And Universities sites.
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I purchased a math book from NEST in May 2021 and when it did not show up I sent multiple emails and searched for a phone number but could not find one. Just last month(Feb 2023) I received an email saying that they have been having trouble with receiving emails and calls without realizing it and asked if I would like a refund or replacement order. I was skeptical since so much time had elapsed, but I requested for the original order and a phone number to reach them. Within two weeks that order arrived from one of their competitors sites as well as an email from Nest apologizing for the confusion and a phone number to reach them. Here it is: *******298. They made things right. I was impressed.
I ordered 2 dolls, they send me 1. Emailed them 5 times no response, you call and they say due to high call volume, leave a message, i left 4 messages. They get away with it, because noone does anything about the complaints we make! Stop this nonsense, i work hard for my money to be ripped off by so called legitimate companies! Im not letting this go, youre going to see me on tv!
I ordered 2 dolls, they send me 1. Emailed them 5 times no response, you call and they say due to high call volume, leave a message, i left 4 messages.
They get away with it, because noone does anything about the complaints we make!
Stop this nonsense, i work hard for my money to be ripped off by so called legitimate companies! Im not letting this go, youre going to see me on tv!
Similar to other experiences reported here, they confirmed my order, charged my card, and never sent the item. Multiple attempts to contact the company via email, "contact us" on their website, phone calls and a letter went unanswered. I have reported them to my credit card company. Add me to the list of those who said "wish I'd read these reviews before I ordered."
As others have reported, order was placed 3 weeks ago, credit card was charged immediately, and the status on the site still says "processing order". AWFUL! Emailed Customer Service twice and left a voicemail. Of course, no response. How are they still online and accepting orders? Run away! Buy your products elsewhere.
Tip for consumers:
They'll take your money immediately. They won't ship product. They won't respond to emails or voicemails.
I purchased a math book from NEST in May 2021 and when it did not show up I sent multiple emails and searched for a phone number but could not find one. Just last month(Feb 2023) I received an email saying that they have been having trouble with receiving emails and calls without realizing it and asked if I would like a refund or replacement order. I was skeptical since so much time had elapsed, but I requested for the original order and a phone number to reach them. Within two weeks that order arrived from one of their competitors sites as well as an email from Nest apologizing for the confusion and a phone number to reach them. Here it is: *******298. They made things right. I was impressed.
Products used:
Saxon Math book
Charged my credit card February 7. Still no delivery April 26. Won't respond to emails and won't answer phone calls! They deserve zero stars‼‼
Tip for consumers:
Don’t use it!! It is a scam!!
Products used:
Never received them
I ordered curriculum for my children over a month ago and never received it. I've called them several times but just got a recording stating they were too busy to take calls and to e-mail them instead. Three e-mails to customer service were also ignored. I disputed the charge with my credit card company. Obviously I would have rather received the product I ordered.
Ordered an item, charged my account, never received item.
They don't answer emails or telephone complaints
THIEVES!
And masquerading as Christians!
A joke
Tip for consumers:
Don’t order from them
Products used:
Never received
Ordered school book for our children, they took our money right away and we never received anything that we ordered. Tried calling, sent emails, no response. We disputed charges with our bank. Avoid this company, they are a complete scam!
Tip for consumers:
Do not order from this company!!
I ordered an item for my husband for Christmas and still haven't received it! Can't ever talk to anyone when I call and have emailed them and no reply. They advertise bibles etc. That's such a same, their company should be shut down permanently!
Tip for consumers:
Don't use this site, they are scammers. Take your money and you don't get your product(s)
Products used:
None, never got what I paid for
Five months after my purchase, I requested a refund. Two weeks later, they issued a full refund to me.
Tip for consumers:
I would not suggest ordering items from this company.
Products used:
None. I did not receive my order.
I ordered material from NEST, they processed my payment on 9/15/20 for 63.25. It is now 10/29/20 and I have not recieced my order. I have called them countless times, no one picks up. A voice recording says due to high demand customer service is unavailable. I have sent 6 emails, 0 replies. I want a full refund but have no idea how Im going to recieve that when they refuse to return my messages. Any suggestions would ve appreciated. If someone from NEST reads this please respond to my emails! Order #*******
I purchased kid gloves back in March contacted the company multiple times with no answer through telephone and emails the item says it's shipped and the took the money but there is no tracking information and no one from he company will get back to me. This site is a scam! BUYER BEWARE
Bought kids gloves April 21st and they sent them or responded to any of my emails. I even filed something with the BBB. They are a scam, beware!
Took my money and never shipped product or answered any email or phone. Their office address is a co-working office. They had time to constantly send email marketing, but not ship items?
Tip for consumers:
Check The Better Business Bureau (https://www.bbb.org/us/tx/plano/profile/electronic-educational-kits/nest-learning-llc-*******2670) and their FB page. They've taken money from hundreds and not delivered product. Their address is a coworking space...
Products used:
Scam: They never ship the products!
I ordered two sets of books on April 24,2020. As of today, May 29, the company has not responded to emails or phone messages, and the books have not arrived. Today I called my credit card company and filed a dispute. I encourage all who have had a similar problem to contact their credit card company to withhold payment from Nest Learning. They are in the business of stealing! And that is dishonesty at its height.
Placed an order, received confirmation. After several days went by without a shipping confirmation I checks the status and it had not changed (still said order processing) however I was charged right away which is odd because you are usually not charged until an item ships. Company does not answer emails or phone calls asking about this. Disputed with my cc company and they returned funds but I will also report to BBB to try to save others from this fraudulent company.
I placed my order, it was confirmed, my card was charged. However, my order never shipped. I have left 4 voicemails requesting a callback as well as 5 emails. I have never gotten a response.
I bought Hygloss Nitrile kids craft gloves on 4/24/20, still have not received anything. I've emailed twice and have left a message once. They've charged my card the minute I hit purchase. I will be disputing the charges with my bank, this site is a joke, DO NOT BUY FROM THEM! How are they still able to sell online?! Unbelievable!
My poor teen daughter used her babysitting money to purchase sidewalk chalk and never received. This is a pathetic company you literally stole money from a child. She's constantly been checking the mail awaiting her package. We just found these reviews so apparent we won't be getting her order. We will however, dispute the charges.
Ordered a product, paid for it, got a confirmation, no product. These ppl are scammers. Do not order anything from them.
Tip for consumers:
Do not buy anything from these ppl. They are a schlock operation. I didn’t receive what I had ordered from them. They confirmed payment though!
Products used:
I didn’t receive anything I had ordered.
I ordered chalk here online for my kids. I've waited over 2 months. No chalk. I've called dozens of times. You can't ever reach a person. I've also emailed dozens of times with no response. I'd just like my money back!
SHAME on this SCAM company. They will charge you, never deliver, and never respond. Do yourself a favor and STAY AWAY.
I paid for product, four months ago, still haven't received merchandise nor answer to my many voice messages.
Tip for consumers:
Speak with live person and get their employee full information.
Products used:
Still waiting for product
I ordered a product from Nestlearning (nice little name)6 weeks ago and never received it. They told me I would receive an email to confirm shipping and I never received it. They charged my credit the day after I ordered which is sketchy since most businesses don't charge until item is shipped. I have sent 2 emails and tried to call and yet there is no one to take the call. They tell you to leave a message. Do not buy from this company. They are a scam and dispute charges with your credit card company.
I ordered an item Black Friday 2020. It has been almost a month and my order has not been shipped according to the website. I have called... emailed... left numerous messages and been on hold for hours. Noone has contacted me or called me back. I have received better service from a rude Walmart employee. They at least have the decency to respond. I wanted this gift for Christmas eve. I have ending up filing a dispute with my bank to try to get my money back. DO NOT ORDER FROM THIS COMPANY!
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