• Nest Learning

Nest Learning

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Overview

Nest Learning has a rating of 1.97 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nest Learning most frequently mention credit card, customer service, and answer emails problems. Nest Learning ranks 551st among Colleges And Universities sites.

  • Service
    15
  • Value
    12
  • Shipping
    14
  • Returns
    11
  • Quality
    12
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They are a scam and dispute charges with your credit card company.
How would you rate Nest Learning?
Top Positive Review

“NEST finally came through!”

Mary Beth L.
3/13/23

I purchased a math book from NEST in May 2021 and when it did not show up I sent multiple emails and searched for a phone number but could not find one. Just last month(Feb 2023) I received an email saying that they have been having trouble with receiving emails and calls without realizing it and asked if I would like a refund or replacement order. I was skeptical since so much time had elapsed, but I requested for the original order and a phone number to reach them. Within two weeks that order arrived from one of their competitors sites as well as an email from Nest apologizing for the confusion and a phone number to reach them. Here it is: *******298. They made things right. I was impressed.

Top Critical Review

“Scam company”

sylvie v.
6/21/22

I ordered 2 dolls, they send me 1. Emailed them 5 times no response, you call and they say due to high call volume, leave a message, i left 4 messages. They get away with it, because noone does anything about the complaints we make! Stop this nonsense, i work hard for my money to be ripped off by so called legitimate companies! Im not letting this go, youre going to see me on tv!

Reviews (51)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card company (3)
Thumbnail of user sylviev10
1 review
0 helpful votes
June 21st, 2022

I ordered 2 dolls, they send me 1. Emailed them 5 times no response, you call and they say due to high call volume, leave a message, i left 4 messages.
They get away with it, because noone does anything about the complaints we make!
Stop this nonsense, i work hard for my money to be ripped off by so called legitimate companies! Im not letting this go, youre going to see me on tv!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ztn
2 reviews
3 helpful votes
July 23rd, 2021
Verified purchase

Similar to other experiences reported here, they confirmed my order, charged my card, and never sent the item. Multiple attempts to contact the company via email, "contact us" on their website, phone calls and a letter went unanswered. I have reported them to my credit card company. Add me to the list of those who said "wish I'd read these reviews before I ordered."

Service
Thumbnail of user kimberlyp783
1 review
1 helpful vote
May 27th, 2021
Verified purchase

As others have reported, order was placed 3 weeks ago, credit card was charged immediately, and the status on the site still says "processing order". AWFUL! Emailed Customer Service twice and left a voicemail. Of course, no response. How are they still online and accepting orders? Run away! Buy your products elsewhere.

Tip for consumers:
They'll take your money immediately. They won't ship product. They won't respond to emails or voicemails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marybethl32
1 review
0 helpful votes
March 13th, 2023
Verified purchase

I purchased a math book from NEST in May 2021 and when it did not show up I sent multiple emails and searched for a phone number but could not find one. Just last month(Feb 2023) I received an email saying that they have been having trouble with receiving emails and calls without realizing it and asked if I would like a refund or replacement order. I was skeptical since so much time had elapsed, but I requested for the original order and a phone number to reach them. Within two weeks that order arrived from one of their competitors sites as well as an email from Nest apologizing for the confusion and a phone number to reach them. Here it is: *******298. They made things right. I was impressed.

Products used:
Saxon Math book

Service
Value
Shipping
Quality
Thumbnail of user jeanieb39
1 review
2 helpful votes
April 26th, 2021
Verified purchase

Charged my credit card February 7. Still no delivery April 26. Won't respond to emails and won't answer phone calls! They deserve zero stars‼‼

Tip for consumers:
Don’t use it!! It is a scam!!

Products used:
Never received them

Service
Shipping
Thumbnail of user nathanr289
1 review
1 helpful vote
October 18th, 2021
Verified purchase

I ordered curriculum for my children over a month ago and never received it. I've called them several times but just got a recording stating they were too busy to take calls and to e-mail them instead. Three e-mails to customer service were also ignored. I disputed the charge with my credit card company. Obviously I would have rather received the product I ordered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user judyd507
1 review
0 helpful votes
March 17th, 2022
Verified purchase

Ordered an item, charged my account, never received item.
They don't answer emails or telephone complaints
THIEVES!
And masquerading as Christians!
A joke

Tip for consumers:
Don’t order from them

Products used:
Never received

Shipping
Thumbnail of user mp640
1 review
0 helpful votes
March 22nd, 2022

Ordered school book for our children, they took our money right away and we never received anything that we ordered. Tried calling, sent emails, no response. We disputed charges with our bank. Avoid this company, they are a complete scam!

Tip for consumers:
Do not order from this company!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonh417
1 review
2 helpful votes
January 18th, 2021
Verified purchase

I ordered an item for my husband for Christmas and still haven't received it! Can't ever talk to anyone when I call and have emailed them and no reply. They advertise bibles etc. That's such a same, their company should be shut down permanently!

Tip for consumers:
Don't use this site, they are scammers. Take your money and you don't get your product(s)

Products used:
None, never got what I paid for

Service
Value
Shipping
Returns
Quality
Thumbnail of user kendrah134
1 review
0 helpful votes
August 15th, 2022
Verified purchase

Five months after my purchase, I requested a refund. Two weeks later, they issued a full refund to me.

Tip for consumers:
I would not suggest ordering items from this company.

Products used:
None. I did not receive my order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandam1111
1 review
4 helpful votes
October 29th, 2020

I ordered material from NEST, they processed my payment on 9/15/20 for 63.25. It is now 10/29/20 and I have not recieced my order. I have called them countless times, no one picks up. A voice recording says due to high demand customer service is unavailable. I have sent 6 emails, 0 replies. I want a full refund but have no idea how Im going to recieve that when they refuse to return my messages. Any suggestions would ve appreciated. If someone from NEST reads this please respond to my emails! Order #*******

Thumbnail of user am739
1 review
5 helpful votes
May 14th, 2020

I purchased kid gloves back in March contacted the company multiple times with no answer through telephone and emails the item says it's shipped and the took the money but there is no tracking information and no one from he company will get back to me. This site is a scam! BUYER BEWARE

Thumbnail of user cortneyk4
1 review
1 helpful vote
March 2nd, 2021

Bought kids gloves April 21st and they sent them or responded to any of my emails. I even filed something with the BBB. They are a scam, beware!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kriss336
1 review
0 helpful votes
January 25th, 2021
Verified purchase

Took my money and never shipped product or answered any email or phone. Their office address is a co-working office. They had time to constantly send email marketing, but not ship items?

Tip for consumers:
Check The Better Business Bureau (https://www.bbb.org/us/tx/plano/profile/electronic-educational-kits/nest-learning-llc-*******2670) and their FB page. They've taken money from hundreds and not delivered product. Their address is a coworking space...

Products used:
Scam: They never ship the products!

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenk1214
1 review
6 helpful votes
May 29th, 2020

I ordered two sets of books on April 24,2020. As of today, May 29, the company has not responded to emails or phone messages, and the books have not arrived. Today I called my credit card company and filed a dispute. I encourage all who have had a similar problem to contact their credit card company to withhold payment from Nest Learning. They are in the business of stealing! And that is dishonesty at its height.

Thumbnail of user amyb760
1 review
9 helpful votes
April 9th, 2020

Placed an order, received confirmation. After several days went by without a shipping confirmation I checks the status and it had not changed (still said order processing) however I was charged right away which is odd because you are usually not charged until an item ships. Company does not answer emails or phone calls asking about this. Disputed with my cc company and they returned funds but I will also report to BBB to try to save others from this fraudulent company.

Thumbnail of user autumnw83
1 review
0 helpful votes
February 8th, 2022
Verified purchase

I placed my order, it was confirmed, my card was charged. However, my order never shipped. I have left 4 voicemails requesting a callback as well as 5 emails. I have never gotten a response.

Service
Thumbnail of user chanmalin
1 review
6 helpful votes
May 27th, 2020

I bought Hygloss Nitrile kids craft gloves on 4/24/20, still have not received anything. I've emailed twice and have left a message once. They've charged my card the minute I hit purchase. I will be disputing the charges with my bank, this site is a joke, DO NOT BUY FROM THEM! How are they still able to sell online?! Unbelievable!

Thumbnail of user rebekahl35
1 review
8 helpful votes
April 28th, 2020

My poor teen daughter used her babysitting money to purchase sidewalk chalk and never received. This is a pathetic company you literally stole money from a child. She's constantly been checking the mail awaiting her package. We just found these reviews so apparent we won't be getting her order. We will however, dispute the charges.

Thumbnail of user joannea152
1 review
0 helpful votes
March 24th, 2021
Verified purchase

Ordered a product, paid for it, got a confirmation, no product. These ppl are scammers. Do not order anything from them.

Tip for consumers:
Do not buy anything from these ppl. They are a schlock operation. I didn’t receive what I had ordered from them. They confirmed payment though!

Products used:
I didn’t receive anything I had ordered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pricillab2
1 review
5 helpful votes
May 11th, 2020

I ordered chalk here online for my kids. I've waited over 2 months. No chalk. I've called dozens of times. You can't ever reach a person. I've also emailed dozens of times with no response. I'd just like my money back!

Thumbnail of user ginad279
1 review
0 helpful votes
October 1st, 2021

SHAME on this SCAM company. They will charge you, never deliver, and never respond. Do yourself a favor and STAY AWAY.

Thumbnail of user luisr609
1 review
0 helpful votes
February 20th, 2022

I paid for product, four months ago, still haven't received merchandise nor answer to my many voice messages.

Tip for consumers:
Speak with live person and get their employee full information.

Products used:
Still waiting for product

Thumbnail of user carlas208
2 reviews
4 helpful votes
April 6th, 2020

I ordered a product from Nestlearning (nice little name)6 weeks ago and never received it. They told me I would receive an email to confirm shipping and I never received it. They charged my credit the day after I ordered which is sketchy since most businesses don't charge until item is shipped. I have sent 2 emails and tried to call and yet there is no one to take the call. They tell you to leave a message. Do not buy from this company. They are a scam and dispute charges with your credit card company.

Thumbnail of user litichiam
1 review
2 helpful votes
December 22nd, 2020

I ordered an item Black Friday 2020. It has been almost a month and my order has not been shipped according to the website. I have called... emailed... left numerous messages and been on hold for hours. Noone has contacted me or called me back. I have received better service from a rude Walmart employee. They at least have the decency to respond. I wanted this gift for Christmas eve. I have ending up filing a dispute with my bank to try to get my money back. DO NOT ORDER FROM THIS COMPANY!

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