• Nee See's Dresses

Nee See's Dresses

Overview

Nee See's Dresses has a rating of 3.3 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nee See's Dresses most frequently mention customer service. Nee See's Dresses ranks 100th among Dresses sites.

  • Service
    15
  • Value
    15
  • Shipping
    16
  • Returns
    11
  • Quality
    15
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • Quality is amazing, customer service is amazing, website is amazing.

Critical highlights

No critical highlights yet

How would you rate Nee See's Dresses?
Top Positive Review

“Thankful for the program”

Madeleine C.
10/23/23

Neesee's Dresses has a program for sister missionaries where they can get a free dress, which I'm so thankful for! I received my dress promptly, and it works great for me. It's thinner than I expected, which may not work well for some missionaries but works perfectly for mine. I wish there were more product details on the website. Overall, however, they've got an admirable program I'm happy to support.

Top Critical Review

“Never got my dress- horrible customer service/policies”

Holly S.
5/3/21

Née see dress sent my dress to a different address- different than my emailed receipt and confirmation. I called to notify them. They said no replacement and call UPS? I called UPS and did a claim. Seems like a scam. Were not helpful at all. Told me to email them? Then why have someone answer the phone? Any other company would of seen THEIR MISTAKE and sent a new dress. Will dispute with my credit card and never do business with the again.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user hollys446
1 review
1 helpful vote
May 3rd, 2021

Née see dress sent my dress to a different address- different than my emailed receipt and confirmation. I called to notify them. They said no replacement and call UPS? I called UPS and did a claim. Seems like a scam. Were not helpful at all. Told me to email them? Then why have someone answer the phone? Any other company would of seen THEIR MISTAKE and sent a new dress. Will dispute with my credit card and never do business with the again.

Thumbnail of user lanissah
1 review
5 helpful votes
May 18th, 2021

Whoever takes their pictures must be incredible. It takes skill to take clothes this ugly and make them appear cute. I acknowledged their 'no refund' policy expecting to receive items comparable to what was in the image but was sorely disappointed. Wish I had never ordered because their prices are significant to have to write off as a 'you live and you learn' but I would warn anyone thinking of purchasing to spend this much on clothes from a different supplier where you would be able to return or exchange in a store that sells clothes worth wearing. I love supporting small business, but this is set up like a scam. STAY AWAY!

Products used:
None, they were not worth wearing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chelseag76
1 review
10 helpful votes
April 21st, 2020

Their XS dresses don't fit me. For reference, I'm 5'2 and 105 lbs. The dresses fit like ugly garbage sacks. I hate the material. I hate the fit. And because of their return policy, I am stuck trying to find something (in vain) that will finally fit me from their website. I've paid for shipping and returns twice now. What a joke. Probably $40 spent in shipping and $170 spent in dresses that are hideous. If you are a small woman, this company is not the one to buy clothing from.

Thumbnail of user ericah150
1 review
9 helpful votes
February 7th, 2020

Real people have posted accurate information on their site reviews, and if it's less than a 5, it's not being posted for others to see. Not going to use Neesees anymore. Unpredictable "look," and have to pay $ for return shipping and only ever get in store credit for returns. There are enough other options out there that value customer satisfaction. Neesees is not worth the hassle.

Thumbnail of user coletteb44
1 review
1 helpful vote
November 27th, 2021

I love your dress but shipping charges are over the top and I hate the return policy. I ordered one-time... never again! In store credit... no thank you!

Products used:
Refund is in store credit

Shipping
Returns
Thumbnail of user jenm192
1 review
4 helpful votes
June 9th, 2020

Clothes fall apart after one wash. Over-priced, cheap clothing. Looks nothing like the pictures on their website. Don't waste your money.

Thumbnail of user jennys262
1 review
6 helpful votes
December 15th, 2019

I ordered a size small dress and sent it back bc it was too small. I sent a note with the dress saying that I wanted a medium. They sent me a gift card then deactivated it bc they said the medium was being sent. I never received the medium. They never sent it out. I sent emails and two different people were responding. I finally called and they had already sold out of the dress. A girl by the name of Alexis never apologized once about their mistake. Horrible customer service!

Thumbnail of user lexieb4
1 review
13 helpful votes
November 7th, 2018

I posted a semi-negative review on Neesee's website for the dress I bought from them and they deleted it! Seriously? Why not let people HONESTLY post reviews so other shoppers can better determine what to buy.
I even ended the review with something along the lines of, "even though I didn't like this one, I will definitely still give their other dresses a try".
Now I DEFINITELY WON'T give anything else from them a try! What do they have to hide? Cheaply made clothing that's overpriced and falsely advertised!

Thumbnail of user kittycatc
2 reviews
16 helpful votes
April 25th, 2018

Overpriced, mediocre imported clothing with inconsistent sizing. You must pay for return shipping and then, you only receive store credit. EVEN if the item is out of stock and you didn't know when you ordered, you get a store credit. It is impossible to break even once you begin and things don't fit. I finally just cut my losses with two ill fitting tops, having paid considerable postage both ways, and being out cash that is now store credit I don't want. They suck butt. Modest? Immodest? Who cares with a business model like this. I can't express how very much I hate this place now. Avoid at all costs.

Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hello!

Thank you so much for shopping with us here at NeeSee's! We are so sorry to hear you were not happy with your order through us! We are currently int he process of revamping the way we do things here at NeeSee's to ensure we are offering the best customer service and clothing we can. We would love to be able to redeem our selves from your first couple orders and show what we are about here at NeeSee's. I have just sent over a personal message in hopes of coming to a resolution for you (:

Thumbnail of user tamarar41
1 review
12 helpful votes
May 29th, 2018

I will never buy from Neesee's again. You would think that when you are paying so much for a dress you could get better quality but this is not so. The dress I ordered was nothing like what was pictured on their site. The color wasn't the same, the neckline shape was not the same and the fabric type was awful! The dress was overall very frumpy. I had to pay $16 to return the dress and then they only give you store credit to exchange and charge you shipping for the exchange. They are terrible!

Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hello Tamara!
Thank you so much for shopping with us! We are truly sorry you didn't love the quality of your dress! We are in the process of revamping things here at NeeSee's. We working on quality control with our items along with providing the best customer service possible. We are so sad your first order was not up to our expectations! We would love to be able to redeem ourselves and show you that we do provide the best quality and service here at NeeSee's. I have just sent over a personal message to see what we can do on our end of things to resolve this issue for you (:

Thumbnail of user sandrag119
1 review
8 helpful votes
February 5th, 2018

I ordered dresses and they were Large and extra Large I wear a 12 and they were too small. I had to pay shipping and handling to return them. The Store gave me a gift card for the dresses - the postage. I had a hard time finding xx-large waiting to see if they are going to fit. Once I receive my dresses I will never order any thing from them again. Sandy G.

Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hey Sandra!
Thanks so much for shopping with us! We are so sorry to hear some of the sizing didn't work out for you! We do try to carry all the styles we can in our plus sizes. We have gotten a wider range of items in these sizes more recently as well! We would love to know what we can do on out end of things to help change your thoughts about us here at NeeSee's. I have just sent over a personal message as well to see how we can resolve this issue for you (:

Thumbnail of user aubriellep
1 review
11 helpful votes
May 20th, 2017

I purchased a dress using the fit guide provided on their website. It is AT LEAST 12" too big in the waist, yet too small around the arms. I can't get the stupid thing off without help. Emailed them about returns and I can only get store credit. Why in the world would I buy from them ever again? "Customer Service" was beyond useless and their return policy is garbage. I paid waaaaay too much for a dress that looks like a tablecloth with too small arms that I then have to go and spend MORE money to return? No freaking way. Not gonna happen. Please, do yourself a favor and don't buy from them. It is absolutely not worth it.

Tip for consumers:
Just don't do it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hey Aubrielle!

Thank you so much for shopping with us! I am so very sorry to hear your ordering experience wasn't very good! We are currently in the process of revamping multiple aspects here at NeeSee's, we would love to be able to redeem ourselves and change your thoughts about us. I have just sent over a personal message to reach out and see what we can do on our end of things to help resolve this issue for you (:

Thumbnail of user jessicaf217
1 review
9 helpful votes
June 6th, 2019

I put a large amount of money into getting some dresses! Nothing is ever what is advertised! They copy other popular brands that are good, then make there own "neeSees dress" the same but a cheap see through no good version on the real thing! And they won't advertise what dress is what, from what company. They will refuse to tell you if you call and then they will send you the crap! If you complain, send it back at your own cost, then get something else wth credit, they will start messing with you like putting holes in dresses, missing dresses altogether or send you something random that's not even on the site! IF YOU VALUE YOUR MONEY AND NEED A DRESS, DONT RISK IT! They advertise specifically to LDS people because they think we have lots of money and won't do anything when they have wronged you! They are rated F with the BBB and don't respond to them! They hang up on me every time I call, except the last time they thought they hung up on me but didn't, I heard them calling me "another $#*!y Mormon and we don't deserve nice dresses anyway!" they get you with this notion that they are honest with MODEST DRESSES AND TEMPLE DRESSES when they think we deserve to be treated like dirt! PLEASE DONT BUY!

Thumbnail of user brittanym130
1 review
5 helpful votes
December 21st, 2018

I bought merchandise from them that was actually overstock from another company (Downeast). There was no indication on NeeSee's website that this merchandise was from another company, but the tag on the skirt said "Downeast" and when I googled it, it was Downeast's skirt. I don't like Downeast's clothes and never would have purchased it if I new what I was getting. When I contacted the company they did not respond and when I left a review they approved it but never posted it. My only option would be to pay to return the merchandise and then I would only get store credit and I would never order from this company again. This is a scam operation. Stay away!

Thumbnail of user sadandd
3 reviews
12 helpful votes
December 27th, 2017

Quick shipping is the only good thing I can say. Unfortunately, they only offer in-store credit (which their website has no way to use/enter). I returned an item and tried to use the refund-credit and they still charged the full amount on the second order. I emailed them about the issue and they said they would take care of it, but there was no reduction in the amount they charged me. I looked for a refund on my account and there was none. These dresses also didn't fit me. I think my body-type just doesn't fit their fit/sew-model. I am now out money for 3 items of clothing and there is no hope of getting a refund or even being able to use a refund-credit (which I can't use because their clothing doesn't fit me). There is no phone number to call them. The second order came with a piece of clothing that had deodorant "dust" on the inner underarms. I feel like I've just thrown away my money. I'm really disappointed in their service.

Tip for consumers:
Please don't risk buying anything from NeeSee's because if it doesn't fit, there is no way to get a refund or even use their "in-store credit".

Service
Value
Shipping
Returns
Quality
Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hello!
Thank you so much for shopping with us here at NeeSee's! We are so sorry to hear about your experience with us! We do have an area where you can enter the amount of your gift certificate in, we are so sorry if you did miss this the second time ordering. I also want to apologize for a damaged item being sent out to you! If we would have been aware of the second issue with the order we could have sent over a return label for you to use to return the item. We are sincerely sorry for the error on your orders! We would love to be able to resolve these issues with you and change your thoughts about us! I have just sent over a personal message in hopes of fixing this for you!

Thumbnail of user natalies161
1 review
4 helpful votes
August 21st, 2018

The dress looked awesome in the picture but the material is cheap and sheer. Not to mention if you are not the height of the model, the dress will go to your shins.

Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hey Natalie!
Thanks so much for shopping with us here at NeeSee's! We are so sorry to hear you didn't love your first order with us! We are in the process of revamping our site this year. We have added more specific measurements on each item along with a more specific over all size charts for the brands we do carry. We would really love to change your thoughts about us here and show we do carry the best modest clothing and customer service. I just sent over a personal message to see what we can do on our end of things to find a solution for this (:

Thumbnail of user judyh72
1 review
9 helpful votes
April 19th, 2017

Despite the fact that these dresses are out of fashion and down right hideous in person, they are over priced. For good quality, in style, fashionable, nice dresses i would be willing to spend the extra money for a dress, but that is not the case here. The sizing is off and the quality is awful. They make returns almost impossible, only store credit is possible! So if the dress doesn't fit and you need to return it, you can only receive store credit to buy another awful dress. I would online shop elsewhere, there are plenty of other great online shopping websites that are worth the money.

Thumbnail of user neeseesd
NeeSees D. – Nee See's Dresses Rep

Hello Judy!
Thank you so much for shopping with us! We are so sorry to hear your experience shopping with us wasn't the best! We have re done our entire website and our customer service to team to ensure we are giving our customers the best service possible. We would love to redeem ourselves and show you how much our company has grown! I have just sent you a personal message to see what we can do on our end of things to help change your thoughts about us (:

Thumbnail of user dane234
2 reviews
15 helpful votes
September 18th, 2016

Crooks that stole my wifes money... some lady named Denise Payne is a fake and a phony!

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