I bought merchandise from them that was actually overstock from another company (Downeast). There was no indication on NeeSee's website that this merchandise was from another company, but the tag on the skirt said "Downeast" and when I googled it, it was Downeast's skirt. I don't like Downeast's clothes and never would have purchased it if I new what I was getting. When I contacted the company they did not respond and when I left a review they approved it but never posted it. My only option would be to pay to return the merchandise and then I would only get store credit and I would never order from this company again. This is a scam operation. Stay away!