The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.
This summary is generated by AI, based on text from customer reviews
Super easy to use. Puts your neck in a great position to stretch your vertebrae. Before I had neck surgery 13 months ago I first had to go physical therapy. There I used a device to stretch my neck. It used a pump mechanism. Did not work anywhere near as good as the neck hammock. No moving parts makes it very easy to use.
Everything was awesome! Prices were good and service and shipping were great!
So far so good. Hopefully, It'll get shipped fast too!
I was watching this product and went it became available and on sale I knew I had to try it. It is so relaxing I wish I could sleep like that. Felt my neck release and blood flow. I am so happy!
So glad this is something I can buy. I have been watching this for a while now.
Purchased this product for my husband for Christmas. He really enjoys it and says it provides great relief from sitting at a computer all day :)
I am very appreciative of the assistance in completing this order. Thank you
I am very appreciative of the assistance in completing this order. Thank you
Everything showed up as promised and I was easily able to hook the hammock to a doorknob on a little used door. I have tried multiple positions on several occasion and never felt the vertical pull i was hoping for. Most of the time it actually hurt my neck, and the best I was able to achieve was a neutral position.
Easy to navigate webpage. Seems like a great price. When the product arrived, I was really happy to see such great quality. My wife used it for the first time and I really believe she could have slept in it! It did everything I hoped it would! She (we) will be using it all the time!
Easy to navigate webpage. Seems like a great price.
Not only does this product offer neck tension relief, it allows for 10 minutes of time to decompress
Fine, but if I saved the fb ad site it won't connect for a purchase.
Fine, but if I saved the fb ad site it won't connect for a purchase.
Thanks for offering me the chance to upgrade to faster delivery. Really appreciate it.
Thanks for offering me the chance to upgrade to faster delivery. Really appreciate it.
It's not like when a masseuse does this action but it's very relaxing and subtle.
Is there a possibility to show the cost with the consumer's domestic currency (ie, conversion rate?)
Hope it works for me! Have used it almost daily and have noticed an improvement!
Straightforward purchase and very pleased with the design and quality of the item. A wonderful idea.
The neck hammock has shown itself to truly be of use... I am of the firm opinion that it is helping me in dealing with the frequent headaches I have.
If all gets here as predicted I will be happy.
Absolutely LOVE my neck hammock. So relaxing and therapeutic. Wish I had bought it years ago. Many thanks :)
I thought maybe the neck hammock would work for me, I was referred by my chiropractor. I feel the problem is that my neck has a reverse curb, it's not what most people have.
It seemed to make my neck worse and then muscle spasms.
Neck hammock is the type of product you'll buy and end up storing it away never to really think about pulling it out again. Yes, it does give you some relief. The kind of relief where you feel like the muscles in your neck and shoulders are given a break. But does it feel like a stretch? No, it doesn't. I would go with someone like the Saunders traction device for something that deals with an actual neck problem. Neck Hammock, It's more like someone giving you a piggy back ride when you're too tired to walk. But if that's what you're looking for then you may get more out of using it than I did.
Have not tried the hammock yet.
Very long time for the transport from US.