Neck HammockReviews 184

3.7
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Neck Hammock Reviews Summary

The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.

This summary is generated by AI, based on text from customer reviews

service
15
value
63
shipping
61
quality
105

Instant Feedback

899 reviews
Illinois
1 review
0 helpful votes
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Great Product
January 13, 2021
Updated review

Super easy to use. Puts your neck in a great position to stretch your vertebrae. Before I had neck surgery 13 months ago I first had to go physical therapy. There I used a device to stretch my neck. It used a pump mechanism. Did not work anywhere near as good as the neck hammock. No moving parts makes it very easy to use.

Date of experience: January 13, 2021

Easy to make purchase
December 12, 2020
Previous review

Easy to make purchase

Date of experience: December 12, 2020
Ohio
1 review
0 helpful votes
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All is Awesome!
January 13, 2021
Updated review

Everything was awesome! Prices were good and service and shipping were great!

Date of experience: January 13, 2021

So far so good
December 14, 2020
Previous review

So far so good. Hopefully, It'll get shipped fast too!

Date of experience: December 14, 2020
Colorado
2 reviews
0 helpful votes
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Relief!
January 10, 2021
Updated review

I was watching this product and went it became available and on sale I knew I had to try it. It is so relaxing I wish I could sleep like that. Felt my neck release and blood flow. I am so happy!

Date of experience: January 10, 2021

So glad this is something I can buy
November 28, 2020
Previous review

So glad this is something I can buy. I have been watching this for a while now.

Date of experience: November 28, 2020
Australia
1 review
0 helpful votes
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Great product
January 7, 2021

Purchased this product for my husband for Christmas. He really enjoys it and says it provides great relief from sitting at a computer all day :)

Date of experience: January 7, 2021
Florida
1 review
0 helpful votes
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I am very appreciative of the assistance in completing this order. Thank you

Date of experience: January 7, 2021

I am very appreciative of the assistance in completing...
December 3, 2020
Previous review

I am very appreciative of the assistance in completing this order. Thank you

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Didn't help my neck
February 2, 2021

Everything showed up as promised and I was easily able to hook the hammock to a doorknob on a little used door. I have tried multiple positions on several occasion and never felt the vertical pull i was hoping for. Most of the time it actually hurt my neck, and the best I was able to achieve was a neutral position.

Neck Hammock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2021
Utah
1 review
0 helpful votes
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Better Than Expected
December 31, 2020
Updated review

Easy to navigate webpage. Seems like a great price. When the product arrived, I was really happy to see such great quality. My wife used it for the first time and I really believe she could have slept in it! It did everything I hoped it would! She (we) will be using it all the time!

Date of experience: December 31, 2020

Easy to navigate webpage
November 25, 2020
Previous review

Easy to navigate webpage. Seems like a great price.

Date of experience: November 25, 2020
Washington
1 review
0 helpful votes
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Great 10 minutes of relaxation!
December 28, 2020
Updated review

Not only does this product offer neck tension relief, it allows for 10 minutes of time to decompress

Date of experience: December 28, 2020

Informative
November 20, 2020
Previous review

Informative

Date of experience: November 20, 2020
Washington
3 reviews
0 helpful votes
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Neck rest
December 27, 2020
Updated review

Fine, but if I saved the fb ad site it won't connect for a purchase.

Date of experience: December 27, 2020

Fine, but if I saved the fb ad site it won't connect...
November 22, 2020
Previous review

Fine, but if I saved the fb ad site it won't connect for a purchase.

Date of experience: November 22, 2020
Australia
1 review
0 helpful votes
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For my Daughter
December 24, 2020
Updated review

Thanks for offering me the chance to upgrade to faster delivery. Really appreciate it.

Date of experience: December 24, 2020

Thanks for offering me the chance to upgrade to faster...
December 18, 2020
Previous review

Thanks for offering me the chance to upgrade to faster delivery. Really appreciate it.

Date of experience: November 18, 2020
Australia
1 review
0 helpful votes
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Overall happy
November 15, 2020
Updated review

It's not like when a masseuse does this action but it's very relaxing and subtle.

Date of experience: November 15, 2020

Is there a possibility to show the cost with the consumer's...
October 11, 2020
Previous review

Is there a possibility to show the cost with the consumer's domestic currency (ie, conversion rate?)

Date of experience: October 11, 2020
Georgia
1 review
0 helpful votes
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One issue
November 12, 2020

A door needs to have a gap in the frame to use the neck hammock as described in the instructions.

Date of experience: November 12, 2020
Canada
1 review
0 helpful votes
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Great product Great price
November 9, 2020
Updated review

Hope it works for me! Have used it almost daily and have noticed an improvement!

Date of experience: November 9, 2020

Hope it works for me!
October 5, 2020
Previous review

Hope it works for me!

Date of experience: October 5, 2020
GB
1 review
0 helpful votes
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Happy customer
November 5, 2020
Updated review

Straightforward purchase and very pleased with the design and quality of the item. A wonderful idea.

Date of experience: November 5, 2020

Straightforward
October 1, 2020
Previous review

Straightforward

Date of experience: October 1, 2020
Germany
1 review
0 helpful votes
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Very satisfied
October 27, 2020
Updated review

The neck hammock has shown itself to truly be of use... I am of the firm opinion that it is helping me in dealing with the frequent headaches I have.

Date of experience: October 27, 2020

If all gets here as predicted I will be happy
September 22, 2020
Previous review

If all gets here as predicted I will be happy.

Date of experience: September 22, 2020
Australia
1 review
0 helpful votes
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So soothing!
October 19, 2020

Absolutely LOVE my neck hammock. So relaxing and therapeutic. Wish I had bought it years ago. Many thanks :)

Date of experience: October 19, 2020
California
1 review
0 helpful votes
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Not for me
November 14, 2020

I thought maybe the neck hammock would work for me, I was referred by my chiropractor. I feel the problem is that my neck has a reverse curb, it's not what most people have.
It seemed to make my neck worse and then muscle spasms.

Neck Hammock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2020
California
1 review
0 helpful votes
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Neck hammock is the type of product you'll buy and end up storing it away never to really think about pulling it out again. Yes, it does give you some relief. The kind of relief where you feel like the muscles in your neck and shoulders are given a break. But does it feel like a stretch? No, it doesn't. I would go with someone like the Saunders traction device for something that deals with an actual neck problem. Neck Hammock, It's more like someone giving you a piggy back ride when you're too tired to walk. But if that's what you're looking for then you may get more out of using it than I did.

Date of experience: October 13, 2020
Australia
1 review
0 helpful votes
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Relief
October 12, 2020

It works as advertised and simple to use from any door handle

Date of experience: October 12, 2020
Sweden
1 review
0 helpful votes
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Just received
October 12, 2020

Have not tried the hammock yet.
Very long time for the transport from US.

Date of experience: October 12, 2020

About the business


neckhammock.com
Scottsdale, AZ, United States