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Bahrain
1 review
0 helpful votes
Follow Mo K.
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Terrible NBA app
October 26, 2022

I bought the premium NBA league pass, Download and watch later was included, now with new App, they took it out after they took my money, ion my case I travel a lot, and I like to watch the games on. The plane, they always keep changing things around, since I got it this year, I had only trouble using it on my browser, ended up using on the terrible new NBA app. NBA, with the money you have, for GOD sake, stop lying to people and get us a good app to enjoy your games, or maybe you can learn something from the NFL App.

Date of experience: October 26, 2022
Massachusetts
1 review
1 helpful vote
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Bad customer support
January 3, 2016

I still use NBA.com. I don't have cable and I wanted to follow the warriors season. This was, maybe still is, the best way to watch there games. The other day they played Utah and the game was close. 4 minutes before the end of the game the screen went blank and the video feed was no longer available. It was not my computer. I called tech support... and I was told that I could watch the game in "archive" mode once it was available. No proper apology or refund for the game. They were "sorry I felt that way". I don't need to explain to this crowd how annoying this scenario is, but try getting someone in tech support to understand! Good luck. I still use the app and I think it is good product. They just need to back the product up a little bit. Do I recommend the product... Meh

Date of experience: January 3, 2016
Massachusetts
1 review
0 helpful votes
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Disappointed
May 10, 2016

I like the website. It's very informative. But a lot of times the numbers and stats are not accurate, which I feel should always be accurate bring it's nba.com. I'm always finding stat mistakes. Maybe I should be their statistician.

Date of experience: May 10, 2016
Ohio
1 review
0 helpful votes
Follow Ahmed Y.
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Devin Booker is straight trash can need to remove him from NBA. He's a NBA player that no body likes also made me quit playing 2k23 because how are they going to have trash bums sponsoring a decent game NBA will lose alot of money keeping him in NBA and that's a promise many other friends said same thing. Soon enough I will stop watching basketball for good if the nba keeps recruiting bums like this

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
Follow Agnes J.
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No customer service at all
January 11, 2021

I would have given a 0 rating if i could.
I have bought few products but unfortunately sizes were wrong. I have since returned them around Dec 15 and bought proper sizes. I mailed the wrong sizes back as per website directions. I have since emailed customer services and never heard back, called customer services but no option to speak to anyone, live chatted with customer services with NO ONE available to chat so it shuts off.
I am very dissapointed

Date of experience: January 11, 2021
India
7 reviews
1 helpful vote
Follow Evin A.
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Amazing website. I am very fig fan of NBA. This site really useful for getting all the official news related to match scores, schedules, stats, League Pass, video recaps, fantasy, rankings and more for NBA players and teams. Very informative and updated site for daily NBA updates.

Date of experience: June 23, 2021
New Mexico
1 review
0 helpful votes
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I want to stress how annoying it is to see professional NBA players actively on the court with their mouth guard's hanging out of their mouth's and being chewed on! It's gross and unprofessional! We are watching grown men, not pre-school children!

Date of experience: June 8, 2022
Virginia
28 reviews
173 helpful votes
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I just love this website. You can find anything you want there from conference standings to daily players stats and lots of other useful info. Everything is organized and the interface is user-friendly. Never had a problem with it. If you are into basketball, that's the web you want to visit regularly.

Date of experience: April 3, 2011
Florida
3 reviews
230 helpful votes
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Much respect!
June 13, 2021

If you are a real fan of NBA then you'll know the ups and downs quite good. I won't talk about the league as it holds a special spot in my heart, but I see people complaining about ordering products with wrong sizes. I had the same problem, I called and asked for customer service and they were quick to take care of it. No need to brag about it, people...

Date of experience: June 12, 2021
Florida
2 reviews
6 helpful votes
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The site.
October 12, 2017

Its my favorite one among the sport sites. I really love basketball since my childhood (though I`m a girl, yeah) and this one helps me track all my fav teams stats and look for upcoming games interesting to me.

Date of experience: October 11, 2017
New York
12 reviews
38 helpful votes
Follow Jake M.
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NBA.com besides American football and baseball, probably one of the best watched Sports entertainment in the US. Of course I would get in the review action because I am a fan also. I just wish this lockout stops. Players should let the owners make their money. Heh. They seem to forget that they are employees and not business partners.

Now, the site hasn't changed their theme in years. It would be great if they can cook up a new design or something. It's somewhat kind of boring looking at the same for years. Nice thing about this is that they have team sites where you can visit your favorite(s). Good buffering time for their videos. Good articles from their writers. It's like reading NBAtv. 5 stars for you guys.

Date of experience: September 11, 2011
Illinois
3 reviews
6 helpful votes
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Nba on defence
March 11, 2024

You know i realy think the nba needs to start calling less fouls on the denfece i mean now its every game there is like that called for like a push even though they didt even touch him you know. I think that they need to go back to 80s basketball but as phsyical but still more phical than it is know

Date of experience: March 11, 2024
North Dakota
1 review
0 helpful votes
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GARBAGE
October 14, 2022

This app is straight garbage this year. It is glitch after glitch. It keeps kicking us out. The people are talking before the action happens. It's a disaster. I want my money back.

Date of experience: October 14, 2022
Texas
1 review
0 helpful votes
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Referees
May 10, 2022

Referees in the NBA are to soft and inconsistent in their calls, and need to be better. Also referees need to occasionally be required to answer questions after games, just like players are

Date of experience: May 9, 2022
GB
0 reviews
0 helpful votes
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Late present
January 3, 2022

I ordered a hoodie well before Christmas. I paid extra to have it supposedly delivered in 4 days. The parcel didn't arrive until the 3rd Jan to late for a present.
I've went to return it and they have the cheek to expect me to pay.
I think this is a disgrace

Date of experience: January 3, 2022
Tennessee
1 review
0 helpful votes
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I was trying to watch a highlight video on NBA.com and they hit me with a 30 second ad. I get less ads on longer videos if I just go to YouTube for my highlights. I definitely will be going to YouTube for NBA content over the NBA's official site because of the long ads on NBA.com's videos

Date of experience: June 19, 2021
Oregon
1 review
5 helpful votes
Follow Jerry O.
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This site is like a virus. If you don't want your inbox littered daily avoid this site.

I signed up for their 2013 summer league coverage. I have since unsubscribed from their daily emails numerous times. Despite the appropriate checkboxes being unchecked they show up daily - sometimes 2 or 3 show up. I have written them numerous times but no one has ever responded.

The worst thing is they show my subscription as being active. When I try to make it inactive it tells me it encountered an error - come back later. When I try to delete my credit card information it tells me that it is connected to an active account and cannot be deleted. A perfect catch-22.

They recently created a lot of unhappy users by automatically renewing all their subscriptions without permission. I expect to be fighting with them at the onset of the 2014 summer league program since I have an non-cancelable subscription.

Date of experience: October 3, 2013
Nevada
1 review
0 helpful votes
Follow Valerie S.
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I love the NBA and have been a fan for over 30 years. This new 9/10 playoff games is some BS! Teams fought hard to get to be within that number 8 seed spot, and to turn around and make them have to play additional games to hold their spot seems more like the NBA wanting money to fill the seats for additional games. Shame on you NBA for putting your pockets before the fans and the NBA teams. I'm a Lakers fan we made it, but it's still wrong...

Date of experience: May 22, 2021
California
4 reviews
3 helpful votes
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Honestly, nba is my favorite sport but everything about the UI of the site is outdated. Videos of highlights are hard to find. Boxscore isnt updated quick enough compared to Espn. The boxscore is also quick messy when looking at stats. The design in general is just not great for a consumer.

Date of experience: February 19, 2018
Florida
2 reviews
12 helpful votes
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Sucks
December 28, 2015

Funny how the advertisments work but when you get the the interview or highlight reel you wanted to watch, it freezes or doesn't start. If you spent half the time worrying about getting your videos to play as you do getting your ads to play maybe your site wouldn't suck so much. F

Date of experience: December 28, 2015

Overview

NBA has a rating of 1.9 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. NBA ranks 39th among Basketball sites.

service
6
value
6
shipping
6
returns
6
quality
5