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NBA Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily due to unreliable shipping, poor product quality, and inadequate customer service. Many customers report delays in order fulfillment and negative experiences with support representatives, leading to frustration and a lack of trust. However, there are positive sentiments regarding the website's user-friendly interface and the breadth of basketball-related content available. Overall, while some customers appreciate the platform's offerings, the recurring issues with service and product quality overshadow these strengths, indicating a pressing need for improvement in operational efficiency and customer support.

This summary is generated by AI, based on text from customer reviews

service
8
value
6
shipping
6
returns
7
quality
6

We monitor reviews for authenticity

Illinois
3 reviews
6 helpful votes
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Nba on defence
March 11, 2024

You know i realy think the nba needs to start calling less fouls on the denfece i mean now its every game there is like that called for like a push even though they didt even touch him you know. I think that they need to go back to 80s basketball but as phsyical but still more phical than it is know

Date of experience: March 11, 2024
Wisconsin
3 reviews
1 helpful vote
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Why do you let Gianni's travel, throw elbows, 13-15 sec free throws then he gets blocked clearly no debatable foul and you send him to the line? Noone wants to see 30-50 points from free throw line we want teams to go to war and battle each game like it's game 7 NBA finals. I turn games off when one team is getting all the calls that is not basketball. N when I pay my hard earned money to see Det vs mil n all I see is det playing soft def because when they do play def foul is called. I know basketball and know what is a foul and what you do for the bucks, Lakers, 76ers etc is rediculous.

Date of experience: January 31, 2024
Ohio
1 review
0 helpful votes
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Horrible Service
November 22, 2023

Yah prices are nice but the quality is horendus. On a phone its alright it looks like any other 1080p stream / video but switch over to a computer or any of the ways to stream it on a tv and the max you can get its 720p. Its 2023 that quality wont cut it anymore

Date of experience: November 22, 2023
Mississippi
2 reviews
0 helpful votes
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This won't take too long. It's getting hard to think of an alibi for this subpar product? NBA n NFL have the same problem. The fan cardiac monitor is flatlined due to the WWE effect while the Vegas pacemaker can't "clear." Reviving the Jordan clips adrenaline has expired. Half a star wasn't available---SAD.

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
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Devin Booker is straight trash can need to remove him from NBA. He's a NBA player that no body likes also made me quit playing 2k23 because how are they going to have trash bums sponsoring a decent game NBA will lose alot of money keeping him in NBA and that's a promise many other friends said same thing. Soon enough I will stop watching basketball for good if the nba keeps recruiting bums like this

Date of experience: March 6, 2023
Australia
1 review
0 helpful votes
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NBA app is $#*!ed up
February 18, 2023

I paid to watch all stars and it won't let me.Why allow the payment if you won't allow me to watch.Frustated asf smh

Date of experience: February 18, 2023
Australia
1 review
0 helpful votes
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$#*! servers
February 14, 2023

I've had two nba games now first one I got the deluxe pack after 2 months servers crashed wouldn't let me log back in and deleted all the deluxe skill points so I bought another newer version benefit of the doubt for the game these servers won't let me get on it either so can't play career mode sort your games out

Date of experience: February 14, 2023
Bahrain
1 review
0 helpful votes
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Terrible NBA app
October 26, 2022

I bought the premium NBA league pass, Download and watch later was included, now with new App, they took it out after they took my money, ion my case I travel a lot, and I like to watch the games on. The plane, they always keep changing things around, since I got it this year, I had only trouble using it on my browser, ended up using on the terrible new NBA app. NBA, with the money you have, for GOD sake, stop lying to people and get us a good app to enjoy your games, or maybe you can learn something from the NFL App.

Date of experience: October 26, 2022
North Dakota
1 review
0 helpful votes
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GARBAGE
October 14, 2022

This app is straight garbage this year. It is glitch after glitch. It keeps kicking us out. The people are talking before the action happens. It's a disaster. I want my money back.

Date of experience: October 14, 2022
Greece
1 review
0 helpful votes
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They have charged me for a year subscription without my consent, what kind and thoughtful company, =, i have before two years a month subscription for one month and suddenly they decide to stole sorry subscribe me for a year for 59 euros, maybe they thought i won't mind

Date of experience: October 2, 2022
Utah
1 review
0 helpful votes
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Referees
June 13, 2022

The NBA finals are terribly wrong with their games' referees. The referees win or lose a games. MBA need to spend time training their terrible referees. Terribly embarrassing for a professional sport I love. So sad

Date of experience: June 13, 2022
New Mexico
1 review
0 helpful votes
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I want to stress how annoying it is to see professional NBA players actively on the court with their mouth guard's hanging out of their mouth's and being chewed on! It's gross and unprofessional! We are watching grown men, not pre-school children!

Date of experience: June 8, 2022
Texas
1 review
0 helpful votes
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Referees
May 10, 2022

Referees in the NBA are to soft and inconsistent in their calls, and need to be better. Also referees need to occasionally be required to answer questions after games, just like players are

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Are the officials bad or do we need more to weed out the bad actors on the court or should we, so who is the biggest $#*!, I don't see Will Smith slap Cris Rock and he didn't fall on the floor holding he face like in the old westerns. Where is the blood and red mark. Do we fine the officials on really bad calls and the players for best actor awards.
Yes it is a game and a fun one to watch but be real there is a big problem is the officiating of the game, this should not be political

Date of experience: May 8, 2022
Maine
1 review
0 helpful votes
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I purchased a jersey as a birthday present and paid extra money for the 2 day shipping to have it here in time. When I went to track my order it said it was actually 5 days out. When I went to speak to someone about this through the online chat I was told it was only delayed a day …. Only. I obviously can't move a birthday and asked if I could only get the shipping refund back and I was told I could get 30% off of my next purchase because I would most definitely want to order from there again with the great customer service and follow through of shipping when I paid the extra. My suggestion would be if you order from this site to cross your fingers and hope your items come in on time and if not hope to not get a a**hole customer service rep because they don't care.

Date of experience: February 25, 2022
Texas
12 reviews
6 helpful votes
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Way to many blacks
February 18, 2022

It's so funny to hear how blacks complain about to many whites when basketball is mostly blacks. And Labron James needs to stay off social media. His tweets just show how ignorant he really is.If it wasn't for basketball he may be selling crack on a corner. Or be in prison It's to bad our for fathers didn't just put them back on a boat and send them back to Africa after slavery. It was our biggest mistake ever.PS. I won't watch any sports with blacks in it period.

Date of experience: February 18, 2022
France
9 reviews
3 helpful votes
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Basketball is my life
January 28, 2022

I check the news about sport daily. Basically, I love basketball and this website is one of my favorite because all the announcements, interesting facts and daily news are collected here. I believe that if you are a fan of particular kind of sport, then you should daily check the news about it in order to stay informed about everything that is happening in this sphere. Moreover, the interface here is easy to use and when I firstly joined the community here it didn't take me lots of time in order to sort out how to navigate here. Best platform of the best kind of sport.

Date of experience: January 28, 2022
Canada
1 review
0 helpful votes
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NBA Today daily show
January 10, 2022

Don't like the host (Malika Andrews), She does not belong and seems to be very pretentious, but the co-host (Chiney Ogwumike) is great because she actually knows basketball and is funny. Just like how they fired Rachel Nickels they should replace Milika Andrews, cause she is killing the show.

Date of experience: January 10, 2022
GB
0 reviews
0 helpful votes
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Late present
January 3, 2022

I ordered a hoodie well before Christmas. I paid extra to have it supposedly delivered in 4 days. The parcel didn't arrive until the 3rd Jan to late for a present.
I've went to return it and they have the cheek to expect me to pay.
I think this is a disgrace

Date of experience: January 3, 2022
India
7 reviews
1 helpful vote
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Amazing website. I am very fig fan of NBA. This site really useful for getting all the official news related to match scores, schedules, stats, League Pass, video recaps, fantasy, rankings and more for NBA players and teams. Very informative and updated site for daily NBA updates.

Date of experience: June 23, 2021