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National Car Rental Reviews Summary
National Car Rental has a rating of 4.6 stars from 383 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with National Car Rental most frequently mention customer service, great experience and friendly staff.
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Staff was very helpful, and process was very quick and easy. They helped as I was traveling alone with a baby. Very pleasant positive experience.
Excellent service at midway airport, first time using National at this location
Thank you for your kind words, Jesus. We're thrilled to hear you had a great experience with us at Midway Airport. - Lisa
Picking up vehicle was a breeze and returning it at the end was just as smooth! Huge thank you to the staff upon my arrival and departure! Highly recommend this airport location for your car rental needs!
Thanks for your fantastic feedback, Kevin. We're thrilled to hear that your experience was smooth from start to finish. Our team works hard to ensure a seamless rental process, and your recommendation means a lot to us. - Lisa
The employees in Tulsa, Oklahoma and in Mobile Alabama were just wonderful. The car was great and it's clean. I have no issues. Wonderful. Thank you very much
Thank you for your positive feedback, Adam. We're thrilled to hear that our teams in Tulsa and Mobile provided you with a great experience. Your satisfaction is our priority. - Lisa
Very helpful desk agent. He had a great attitude and explained everything very clearly. Emerald Isle allowed us to choose exactly the vehicle we needed at our original price.
Hi Mark, thank you for sharing your experience. We're glad to hear that our desk agent provided excellent service and helped you find the perfect vehicle at the right price. Your satisfaction is our priority. We appreciate your feedback. - Lisa
Thank you for your kind words, James. We’re glad to hear you had a positive experience with our team. Your feedback motivates us. - Lisa
Very smooth experience and the staff was friendly and helpful. Travelers are usually stressed and they helped myself and my
Thank you, Marvin, for your kind words. We're thrilled to hear that you had a smooth experience and that our team made a positive impact. - Lisa
This is our second time using National at the Sarasota airport. We joined their emerald club and got to choose our car when we got there. The staff checking us in when we returned the car were the best! I was traveling alone with my daughter and they helped me keep an eye on her while I unpacked all our luggage. I plan to use them again.
Hi Kaitlin, thank you for sharing your feedback with us. We’re thrilled to hear our team made your visit easier. We look forward to welcoming you back. - Lisa
Awesome. They are the best. I really appreciated their professionalism. The location was clean and organized. Zero wait time - they were efficient.
Thank you for your kind words, Joe. We're thrilled to hear you had a great experience with our team. We take pride in our professionalism and efficiency, and it's wonderful to know it made a positive impression. - Lisa
Very good rental experience. The car was delivered to my FBO and everything was already taken care of.
Hi John, thank you for your positive feedback. We're glad to hear you had a smooth rental experience and that the delivery met your expectations. - Lisa
Great rates, clean vehicles and fantastic staff! I've used their services on multiple occasions.
Thank you for your kind words, Todd. We're glad to hear you appreciate our rates and service. Your loyalty means a lot to us, and we look forward to seeing you again. - Lisa
Outstanding customer care and very fast. Very clean Chevy Equinox.
Thank you for your positive feedback, Chris. We're thrilled to hear you had a great experience. Your satisfaction is our priority. - Lisa
Enterprise were very easy to work with - pickup and drop off went smoothly.
Thank you for your feedback, Jeff. We're glad to hear that your experience with our pick-up and drop-off was smooth. - Lisa
Very professional and rates were exceptional. Kris the counter person at the airport should be an executive.
Thank you, Francis, for your kind words. We're thrilled to hear you had a positive experience and appreciate your feedback about Kris. We hope to see you again. - Lisa
Everyone is very helpful and for a last minute car to get home, it was priced reasonably well! Will definitely be using them again
Hi Bailey, thank you for your kind words. We're glad to hear our team was able to assist you with your last-minute car needs at a reasonable price. We look forward to serving you again in the future. - Lisa
Great car and great service. Quick and easy experience picking up and returning.
Hi Richard, thank you for your kind words. We're thrilled to hear you had a quick and easy experience with us. - Lisa
Nice vehicle and easy to drive. Just had one issue with the gas kob to put in gas.
Someone had tighted it so far I could not open it.
Hi Bob, thank you for your feedback. We're glad to hear you enjoyed the vehicle and found it easy to drive. We appreciate you bringing the gas knob issue to our attention. Your experience matters to us. - Lisa
Very Attentive team at the KOA airport. Helped us with the right vehicle and gave us great tips about the island.
Thank you for your kind words, Gary. We're glad our team could assist you with your vehicle needs and provide helpful tips for your island experience. We appreciate your feedback. - Lisa
Al is always friendly and helpful, and this location has a great selection of cars.
Thank you for the kind words, Dean. We're glad to hear that Al makes your experiences positive and that you enjoy our vehicle selection. We look forward to seeing you again. - Lisa
We definitely call on National again!
Thank you so much for the wonderful service, courteous, and happy faces from both location, Tallahassee and Olando!
Hi Nga, thank you for your kind words. We're thrilled to hear you had such a positive experience with our teams in Tallahassee and Orlando. We look forward to seeing you again. - Lisa
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Meghan, thank you for sharing your experience. We're glad to hear our staff made your travels easier and more pleasant. Your feedback means a lot to us. - Lisa