NAPA Auto Parts

So we usually use a South Portland Napa they couldn't get the part for me so they sent me to Westbrook now we just bought the same exact hose from Napa in South Portland buy it's $20 more or $23 more in Westbrook than it is in South Portland so I asked the assistant manager why when I asked for the exact same hose did I get a differentHose that is $23 more he said they have different hoses I said yes but if you're Napa why would you carry the same hose so you charge me $23 more for this house doesn't make sense to me but the guy was a total $#*! when I said something. I will never ever buy a product from them ever again Jessica said that guys attitude

Napa service in Joliet is awesome I had a nail in my tire the gentleman with there his took his time to help me I didn't have an appointment he actually cared and help fix me tire so I can get home safety and to me me that made my day that his took time out his day to help and made sure I made it home safe not to many companies have that type of caring in their heart awesome job to Napa and their fellow workers have a great team in the Joliet facility.

They keep sending me an email about weathertech floor mats for my Colorado when there is nothing available? That just confirms the lack of reality from NAPA!

Needed parts for a W350 dodge and had to reoder parts because they were wrong, Front brakes, right side was hjaging up, called to replace and got enough Bull S^%T from the whole staff, 2 boys 1 girl telling me how to return the defective product, which they said wasn't defective because it was still on truck. The defective caliper was draging not enough to skid tire but it pulled to the right. So Beware do not trust Napa of TROY Montana, walked out after choice words and will close account at Napa.

Went to Napa in Pasco Wa. Got great service and help with headlight from Kelly. Light works now $ 11.00 new bulb and contact cleaner

Napa Auto Parts, Hwy. 49, Richland, MS: The website says they open at 6:30 AM, they open at 7:00 AM.
I made two orders and had received order complete emails "ready to pick up". A day later I go to store at 6:30 AM (but they open at 7:00 AM, see above).
I come back same day around noon, waiting in line as though I had not previously ordered and paid for, after 10 minutes I interrupt and ask if they had a "pick up" window for online orders. I was told "we're busy you just need to give us time, we'll get to you eventually".
The guys behind counter and the Boss talk and say how much they hate online orders and how they are always messed up. I mention they should remove the option from web $#*!e and also correct store hours.
They just shrugged that off and continued to complain.
They finally brought the ordered items to the counter but could not figure if I had paid online or not (I had paid online) and could not print a ticket. I look at the Boss and say I have paid and I don't need a ticket, can I just take the items and leave, he agreed and I left after 30 minutes in store time for an online order.

I was looking to get 12 qts of Castrol 5w-50. Napa has a google ad for $6.89 per qt but when you click on it the NAPA website says $12.49

$4.90 for a gallon of washer fluid! Wa wa epics be cheaper and poor attitude from the sakes people too! Never again

Unfriendly and inexperienced staff with a bad attitude
Always wrong parts and someone else's fault,

They just don't care

The part in the photo clearly shows a part made in the USA.
The part received was made in China,
We paid the higher price for made in USA, but did not get it!