Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
First, they messed up transferring my domain and email from another provider twice! Then I was hacked and they can't seem to understand that I just need a password reset so I can get to my email. The Risk Management Team hahad this case of over a week and keep asking the same questions over and over again.
I am out of here as soon as I can get access.
I received my order within the promised time line I believe that is excellent
The service of this company is very good. I am very satisfied
Easy, affordable, informative, those are the 3 words I will use to describe my experience with namecheap. I am so existing to have came across your website. I will definitely continue to use your services and highly recommend you to future customers. Thank you for making this one of the easier decisions I have had to make in the last 2 months.
Fast service, easy to manage. This was a great purchase.
I have bought the domain and got all the supported needed to set it up
They do not help with any service, my developer changed the hosting to his own personal account, i had proof of ownership and yet they transfered my domain with the hosting leaving,e without ANY webister at all.
It took several attempts to become verified. The customer service is VERY patient and walk you through every step if you need them to.
I am a little confused at the difference between a "domain" and "page". I'm still learning!
Received my order, really cheap domain, for setting up live my website using canva, but on ghl still not working.
I am fully satisfied with namecheap. Highly recommended
Everything went in the right way! Super fast and very straight
Namecheap is one of the best discount hosting providers. The great prices for shared and VPS hosting and fairly high quality of services make it an excellent choice for those who need to see great value in the hosting they use. Of course, Namecheap won't be able to outperform high-end hosting
I decided to check out Namecheap based on a friend's suggestion, and I'm glad I did. They offer a wide range of domains, and their website presents information in a straightforward and transparent manner.
I am happy to have the reply so fast and will keep working with namecheap
Hello Namecheap,
I want to know why? My account get suspended, i dont do anything wrong with my account please help me to open my account because i just bought a new domain for the hosting. If i do something wrong please let me know and reply my email, Thank you.
About the Business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members