website thubmnail of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Lewis H.
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Namecheap is honestly one of the best services I've used.

Date of experience: November 23, 2013
Martin G.
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Enjoyed it
November 23, 2013

Enjoyed it

Date of experience: November 23, 2013
evelyn Z.
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Except that I did not receive the correct message about my payment the first time trying to order all went well. I do suggest a "continue shopping" option from the cart though.

I'm still a little unclear on a couple of things, but feel that the customer service is excellent and have no doubt all will work out.
Thank you

Date of experience: November 23, 2013
Md A.
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Very cool functionality..
November 23, 2013

Very cool functionality.but need to offer more low prices.

Date of experience: November 23, 2013
Salvador J.
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Great
November 23, 2013

Great

Date of experience: November 23, 2013
Charlotte W.
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Great, thank YOU!
November 23, 2013

Great, thank YOU!

Date of experience: November 23, 2013
Joe B.
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The acquisition process was quite straight forward and easy to complete. Three days later the product is performing as expected and so far I'm happy with the service.

Date of experience: November 23, 2013
Sy T.
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I have used both Goddady and Namecheap services
November 23, 2013

I have used both Goddady and Namecheap services. I would recommend you to use Namecheap. It's fast to buy a domain and customer support is also fast and good compare to Godaddy.
When I bought a domain at Godaddy, my account was locked after 2 days without reasons. I sent ticket and wait more than a day for respond. And the their respond is not related to my ticket.

Date of experience: November 23, 2013
Steven B.
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Quick and painless, easy to understand
November 23, 2013

Quick and painless, easy to understand. Great price, quality of the service seems very good. Extremely fast domain transfer. Took less than an hour and I was up and running! DNS propagated near instant each time I added a record. Regards Steven.

Date of experience: November 23, 2013
Tim W.
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Top Notch!
November 23, 2013

Top Notch! As the name implies namecheap.com is very affordable.

Date of experience: November 23, 2013
Eduardo T.
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Great, easy and fast
November 23, 2013

Great, easy and fast.

Date of experience: November 23, 2013
wulansari N.
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I like cheap price lol :)
November 23, 2013

I like cheap price lol :)

Date of experience: November 23, 2013
Subhas M.
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Great experience..
November 23, 2013

Great experience. I'm loving it :)

Date of experience: November 23, 2013
chantell s.
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Thank you very very very much!
November 22, 2013

Thank you very very very much! You guys are the best. I'll buy more domains next time :)

Date of experience: November 22, 2013
Dali R.
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It was fast, easy and simple
November 22, 2013

It was fast, easy and simple.

Date of experience: November 22, 2013
Herman L.
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Very easy process for renewing domains
November 22, 2013

Very easy process for renewing domains

Date of experience: November 22, 2013
Maureen A.
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Excellent...
November 22, 2013

Excellent...it is appreciated

Date of experience: November 22, 2013
Scott W.
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The service is great as soon as my time expires with GODADDY you will have my business.

Date of experience: November 22, 2013
Rodrigo F.
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It was simple, straightforward, without complicated fields to fill-in, fast, without any page errors after submitting. I'm happy!

Date of experience: November 22, 2013
Paul B.
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Great Service
November 22, 2013

Great Service. Fast and easy system to use.

Date of experience: November 22, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25