Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy.
Fast and easy.
I'd never go anywhere else.
When you are about to pay, you store the DNS, then you see that the DNS were not stored... so that makes you feel insecure about whether the button "renew automatically in OFF" will work or not... even if you have indeed specified not to renew the payment automatically...;(
This is because i've already had a bad experience with another website where they have a button in your settings account where you can disable the renew payment automatically.
Even though i had disabled that option, the site went on charging me.
Looks like these kind of buttons are a placebo...
Awesome!
Quick and simple
Very easy and intuitive.
Cannot log into any of the link bu c-panel
So far, I have enjoyed all experiences with your services, including shopping for domains. You have given me complete control of my domains without any hassle. Even domains that are NOT registered to you! That has been extremely valuable to me and I expect I will be transferring many of my domains to Namecheap in the near future. Thanks!
Looks good so far:)
Cheap and good!
This is my second purchase already :) i love that you're not constantly trying to upsell me or confuse me with jargon. User friendly and just generally a friendly easy wonderful site.
Awesome
Handoff back from BitPay was confusing.
Quick, cheap, awesome.
Namecheap rocks my world. Back in ****, when I registered the domain name GlennBeckRapedAndMurderedAYoungGirlIn****.com as a parody site (protected free speech), Beck's lawyers came after me. NameCheap stood by me and refused to bend to them. I was already a loyal NameCheap customer, but after that, I always will be. They rock.
I always buy my domain names from you and always recommend that my clients do so as well. I host my sites with another company and when I first began, I was completely clueless about nameservers, A records, pointing domains and all that fun stuff. The knowledge base is thorough, with articlas and video tutorials covering everything I could think of. On the rare occasion that I have had an issue I could not resolve on my own, I have been able to access 24/7 support via live chat. In fact, some support staff have provided such great service that I actually remember their names. I recently had an issue that confounded me and Eugene Z was the support staff who came up in my chat. He was wonderful! I was completely freaked out and he was able to not only fix the problem, but made me feel much better to boot.
The bottom line is this: I have 2 companies that I work with exclusively for my business needs when it comes to my online presence and Namecheap is one of them. There may be companies that charge less for what I buy here, but I buy on quality, not price and the quality here is far superior to other companies that are out there. I did my research and I am very comfortable with my decision. I trust you.
It was efficient.
As an unexperienced consumer of buying a domains. I would like to see a shot explanation of every option that is offered. (URL forwarding default.)
It's smooth, quick, easy and there aren't tons of obnoxious ads littering the page. Plus there aren't a dozen add-on offers during the checkout process. Kudos!
Very satisfied
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members