website thubmnail of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Rob U.
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Great as always, site was slow because of the sale but not too bad :).

Date of experience: December 2, 2013
Nageshwer J.
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Shopping good!
December 2, 2013

Shopping good! Little bit slow this time.

Date of experience: December 2, 2013
Jay k.
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First experience was fast and easy
December 2, 2013

First experience was fast and easy

Date of experience: December 2, 2013
annas M.
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Thanks keep same promos hope i would get a good service.

I have talked to one of customer representative today and she was lying to me regarding on going promos and i tried to convince her 100 times but she was not listening to me I don't know it was consciously or unconsciously But at the end she agreed that she was wrong.

Date of experience: December 2, 2013
steve r.
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Awesome
December 2, 2013

Awesome

Date of experience: December 2, 2013
Grant K.
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Ordering was easy
December 2, 2013

Ordering was easy. Had trouble setting up email forwarding originally. Live chat done their best to assist but was unable to help so they talked me through submitting a ticket and the matter was resolved early the next day. DNS host record manager seems somewhat limited. Had to switch to my hosts DNS to do some moderately advanced tasks. Overall, very pleased with the service. Would recommend for buying domains.

Date of experience: December 2, 2013
Allen L.
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Thanks
December 2, 2013

Thanks -

Date of experience: December 2, 2013
Guillaume L.
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Great, easy and painless, as usual
December 2, 2013

Great, easy and painless, as usual. Thanks for the bonus sale :)

Date of experience: December 2, 2013
Lesiba K.
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Wonderful, hassle free
December 2, 2013

Wonderful, hassle free. Inclusion of paypal shows the legitimacy of your organisation.

Date of experience: December 2, 2013
daniel m.
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Awesome shopping experience
December 2, 2013

Awesome shopping experience.

Date of experience: December 2, 2013
rexter H.
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Very good
December 2, 2013

Very good

Date of experience: December 2, 2013
Firdaus G.
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You have to provide more discounts LOL
December 2, 2013

You have to provide more discounts LOL

Date of experience: December 2, 2013
louise a.
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All good so far t good prices
December 2, 2013

All good so far t good prices

Date of experience: December 2, 2013
William V.
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The billing was a bit more complicated than normal; however, I'm confident the problem was entirely due to AMEX negligence. When changed to PayPay, everything was processed perfectly. As always, NameCheap.com was cast, cost-effective and efficient. I really like this company.

Date of experience: December 2, 2013
Wendel H.
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Great job Guys and Gals
December 2, 2013

Great job Guys and Gals

Date of experience: December 2, 2013
Christer M.
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Flawless shopping experience, with an SSL price that cannot be matched by anyone!

Date of experience: December 2, 2013
vinnie v.
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My favorite registrar by far
December 2, 2013

My favorite registrar by far. I've already recommended you to friends and when people ask for recommendations on the internet I always suggest namecheap. Well done.

Date of experience: December 2, 2013
Abhishek J.
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I must say Name Cheap is running out great deals on Domains and Hosting. I won $** on their Birthday and on Black Friday I transfered 5 domains for free with 2 SSL and 5 whois Guards.

My transfer is in process but I know it takes some time. NC is fast and highly secure with 2 way verification system.

Customer Support is slow to reply but solves your issue. Happy with Name Cheap and with them for 3+ years. They never let me down.
:)

Date of experience: December 2, 2013
tiegue R.
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Very easy and secure
December 2, 2013

Very easy and secure.

Date of experience: December 2, 2013
Andr L.
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Less than3
December 2, 2013

Less than3

Date of experience: December 2, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25