business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Chris C.
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I buy all my domain names (I think I have 9 now) from Namecheap. Great service and no drama.

Date of experience: December 8, 2013
Taniela V.
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Every thing went well
December 8, 2013

Every thing went well. Love it Fantastic

Date of experience: December 8, 2013
Kathy Z.
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I like the way I was able to search for a name to find if it was available. It is so much better than the cheapname site!

Date of experience: December 8, 2013
Scott s.
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Overall my expectations for the services received have been met or exceeded in most cases. Although my VPS Services received are great, I feel there is not adequate documentation to configure and setup VPS and Domain services to work together. I have both a domain and vps server with namecheap.

I can pay $** a month extra to have my server managed but will not get full access like i would with an un-managed server. I think, even though it's an un-managed system there should still be better documentation to set it up.

Once again tho, i give namecheap an excellent review. I just think more adequate documentation should be provided.

Thank you,
Scott Sprague
Unoxi.com

Date of experience: December 8, 2013
Luis G.
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The transaction was quick, clean, and I had no problems.

Date of experience: December 8, 2013
Gayle H.
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The website was easy to navigate
December 8, 2013

The website was easy to navigate.

Date of experience: December 8, 2013
Mircea V.
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Fast,cheap and great service
December 8, 2013

Fast,cheap and great service

Date of experience: December 8, 2013
Linawati z.
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Very simple, quick, and easy
December 8, 2013

Very simple, quick, and easy

Date of experience: December 8, 2013
Vanessa C.
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Great service!
December 8, 2013

Great service! Systematic, clear and easy to use. Thank you!

Date of experience: December 8, 2013
pedro r.
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Thanks for your services
December 8, 2013

Thanks for your services.

Date of experience: December 8, 2013
Paito A.
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LOVE IT!
December 8, 2013

LOVE IT! First domain transfer from GoDaddy was a breeze.

Date of experience: December 8, 2013
Bilal M.
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Been a namecheap customer for years now
December 8, 2013

Been a namecheap customer for years now. Highly recommended to all webmasters.

Date of experience: December 8, 2013
Andrei B.
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Excellent!
December 8, 2013

Excellent! Thank you very much!

Date of experience: December 8, 2013
Luke H.
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I had an issue that was fairly specific with my account and it was difficult for tech support to get my situation right. So it was taken care of sooner or later.

Date of experience: December 8, 2013
Jodie M.
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So far so good, it's all so quick!
December 8, 2013

So far so good, it's all so quick! Love it.

Date of experience: December 8, 2013
Aileen F.
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Fast and pleasant service
December 7, 2013

Fast and pleasant service.

Date of experience: December 7, 2013
Mike J.
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Quick and easy purchase
December 7, 2013

Quick and easy purchase

Date of experience: December 7, 2013
Denise G.
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Love the service thanks
December 7, 2013

Love the service thanks

Date of experience: December 7, 2013
Olivia G.
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Great service and support
December 7, 2013

Great service and support- many thanks!

Date of experience: December 7, 2013
Derek P.
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Thanks!
December 7, 2013

Thanks! I enjoy using your service! Will you be offering the new TLDs?

Date of experience: December 7, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25