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NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Alfredo A.
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Translate to spanish your website to make easy help to install ssl and to open your market.

Best regards.

Date of experience: December 9, 2013
Justin H.
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I used to love namecheap.com because of their great prices and have referred a lot of friends amd family to them but I don't like that my renewal was more than double my original purchase. I knew that I purchased a.me domain at a discount but wasn't expecting a 169% price increase! $*.** to $**.** seems a little excessive and does not reflect what I have come to expect form namecheap.com.

Date of experience: December 9, 2013
Jeff C.
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Non nonsense and pretty quick
December 9, 2013

Non nonsense and pretty quick

Date of experience: December 9, 2013
Sarah V.
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Perfect!
December 9, 2013

Perfect! Fast and smooth, with no surprises. I have been with Namecheap several years, and registering and maintaining my domains has been so easy. They allow me to control all aspects of the domain, unlike others that I had to contact prior to unlocking or locking, etc. Maybe this has changed over the years, but I see no reason to leave Namecheap now when they have been so exemplary since I have been with them. Even transferring a domain out to a new owner has never been an issue. Besides, they are regularly offering great promotions and discounts, and who doesn't appreciate an opportunity to save money when they can! I'm happy with Namecheap.

Date of experience: December 9, 2013
Randy N.
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The only problem that I had was how to point the domain name to the item or vi- sa ver- sa.

Date of experience: December 9, 2013
Gerald S.
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Hello
December 9, 2013

Hello,
All work very well and easy and a great support.

Date of experience: December 9, 2013
harry s.
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Good
December 9, 2013

Good

Date of experience: December 9, 2013
abdul r.
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Quick effiecient service and easy to use
December 9, 2013

Quick effiecient service and easy to use. Please try and not offer services that do not apply. Thanks

Date of experience: December 9, 2013
Dana G.
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Namecheap has always been good to me
December 9, 2013

Namecheap has always been good to me.

Date of experience: December 9, 2013
zarko F.
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Thanks
December 9, 2013

Thanks

Date of experience: December 9, 2013
Amelia R.
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Most outstanding customer service experience
December 9, 2013

Most outstanding customer service experience. Staff is very knowledgeable and explains everything to the point a layman can understand. Very prompt on responding to questions. Namecheap puts CUSTOMERS 1st. I was suprised to get an email from the "President."

Date of experience: December 9, 2013
Harry C.
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So far so good!
December 9, 2013

So far so good! Quick, all as advertised.

Date of experience: December 9, 2013
reina V.
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Quick checkout..
December 9, 2013

Quick checkout. Best!

Date of experience: December 9, 2013
gb R.
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The only problem is that you cannot change the name of the domain you have registered even if you registered it a few minutes ago

Date of experience: December 9, 2013
Jenny D.
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I have used Namecheap for my domain registrations for a number of years and have always been very satisfied with their service.

Date of experience: December 9, 2013
Arslan P.
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Great service
December 9, 2013

Great service.

Date of experience: December 9, 2013
Paramjit K.
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Thank You :)
December 9, 2013

Thank You :)

Date of experience: December 9, 2013
Joao V.
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Simple :)
December 9, 2013

Simple :)

Date of experience: December 9, 2013
Amanda D.
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Support were extremely helpful with my pre-purchase enquiries. The reseller package I purchased was far better than the other hosting site's I had trialled.

Date of experience: December 9, 2013
Derek R.
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Very easy to work with, as always
December 9, 2013

Very easy to work with, as always.

Date of experience: December 9, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25