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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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The new site looks nice and functions very well. Good job.
I do not care for the re-design of you site, if you are going to change the design after all these years you should make it easier to use, not more obtuse.
The website was not the easiest to navigate through to find the name I had saved in the cart. When I tried to pay the first time, it didn't take my card, so I saved the purchase. When I came back, I added another name, it took a few minutes to figure out how to combined all items in the cart. Once I figured that out, everything worked great.
It's my first step building my own website
I couldn't use my card. I filled out everything and it kept telling me there were incomplete fields.
The user interface is extremely user friendly and easy to use!
Fantastic service and instant support. Everything from first contact to fully resolved took no more than 30 min. The support team are so helpful, professional and friendly. It is a pleasure to see customer support and product satisfaction is the main priority of namecheap. I
Because I am new to this, your descriptions made it easy for me to understand
You need to put like a back button on the order page. One has to click the browser's back button because we couldn't find any.
Didn't experience any troubles with buying the domein. Like it. =)
Straight forward and quick. Love that whois privacy is included for the first year.
You guys are great. My experience was quick and efficient.
Simple to use, Quick and easy and the free whois is a bonus.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members