On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nice
Satisfactory!
Helpful online chat - thanks...
I've not yet used the product (I mean hosting). I'll let you know when starting using it.
You were telling I can add up to 16 websites domains on it.
I have already and will add some in the coming months, so I hpe it will fit.
Regards.
Dominique Dhee
Quick, Simple, and Cheap. Extremely easy to use.
I got a bad server error once, but it worked the second time. Servers must be under a big load today.
Server down for 15 minutes and kept loosing area code on phone on back button
Shopping experience was straightforward and affordable. Site is attractive and functional. I also support Namecheap's business practices.
Live chat disconnect without solving my issue, and I have never contacted again.
Easy to register domains, intuitive checkout process
I placed my order with Name Cheap about a year ago to move two domains from another registrar. Name Cheap kept my order all that time while I was struggling with the other Reg to get my EPP codes. They kept saying that they had emailed them. To be fair, there may have been some issues with email company spam filters. I finally received my EPP codes the other day and quickly copied them into Name Cheap's system. I expected the process to take a few days. Later that same day I received an email from Name Cheap telling me the transfer was completed. I was so pleasantly surprised and very pleased. Thank you so much.
A bit expensive compared to gkg.net
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.