On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and easy - like the new site
Most up to date website I've seen lately.
You guys rock!
Quick and easy. Still figuring out all the nuances.
I accidentally used the old card that was stored in your system and it never really told me what happened. It was not evident that the card had been denied. All I saw was a spinning indicator implying that it was still working. This caused me to try a second time and I got a warning that my account was about to be locked. I finally guessed at what was wrong.
Shopping experience was great, I'd really like to see sub-user account feature added.
Easy and Cheap
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.