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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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Recommended place to buy domain
Dont like the new layout. But that is just a personal opinion. Keep up the good work.
I have nothing but great things to say about your live support. My experience with them in setting up the FreeDNS in advance of transferring my domains was excellent! Live support in trying to get my email set up was also first-rate.
I was vary happy with my purchase. I would like something more than a one page web site available from them.
Great service. I bought 3 products, but one was by mistake (a duplicate of an earlier order). I sent off an email and within minutes I received a reply and a complete refund. Very happy.
It's very quick, simple and convenience. Thank you.
Simple website - easy to use. If only the rest of the world worked this way;) Thank you name cheap!
Easy as pie:-)
Nice and easy purchase, and the 2 month free email hosting is great!
No fuss no problems ~ excellent service
Very good
Smooth and easy domain renewal
There were 2 minor glitches:
-Address is formatted strange (ie my zip code is "****", however Namecheap.com shows it as "000****") for a Hungarian address => I think I can live with this
-2 factor authentication did not work - I have not received the SMS ever since - judging by the other error I would expect that you sent it to the US to someone... :) (I have no problem with this either - just correct it eventually when you get around to it... :) )
Pay with bitcoin a nice experience!
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members