On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Some reason it was not taking one of my cards entered in via DashLane Electronic Wallet, had to manually add a new card... Overall fairly easy however you need to check the full page before ordering since there is no condensed view. Usually I just allow my namecheap funds to make these payments and it is never a big issue doing that.
Very easy, so far
Your site was easy to navigate and I loved all the options.
Every aspect of the site contributed to a painless and confident experience in purchasing my first domain.
I'm still new at this as it is my first order. So, my comments would be more worthwhile after I've had a chance to experience your products. Thanks for asking, though.
Mary
Quick and simple. And I really appreciate cpanel.
Pretty and quick, great work
GoDaddy sucks, Namecheap doesn't.
Had trouble getting my card payment to go through directly. Had to resort to adding funds through google wallet instead.
Very easy process. Bought the domain I wanted in a matter of 2 minutes. Site interface was simple and sleek, settings are pretty easy to adjust.
It became hard to find desired new domain now. I prefer old web site.
That was quick and pain free :)
Very user friendly. I told a co-worker about you and she signed up as well.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members