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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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I kept getting error messages, but the site was easy to navigate
Not easy to see all of the domains because the cart shows too many large options... when buying in bulk its very difficult to make sure you got everything. Also... where's bulk pricing!?
Wanted to register a domain, but was dreading it. Buying from Namecheap was simple and straightforward. Thank you.
My one criticism is that I contacted the support center via email asking for help as my new domain name wasn't connecting to my blogger blog after 36 hours, even though I had entered all the relevant information. I got an email back from the support center saying that they would get back to me within twenty four hours, thirty hours later I still haven't heard back with any help. I have managed to resolve the issue myself, which was not a stress free experience.
Slick new website...unfortunately prices went up
It was nice, the payment process via Paypal was somehow complicated,you need to transfer money from Paypal to namecheap
Simple and clean process. Everything was easy to follow and the customer help people were very nice, prompt and patient at helping me resolve any issues.
Many thanks, your website and ordering system is so easy to navigate.
Im very satisfied about this
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members