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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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Joe N.
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February 21, 2014

Date of experience: February 21, 2014
Helen U.
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Less money for the first year is the norm, it would be nice if you guys did that too. Especially when I already have a number of domains with you.

Date of experience: February 21, 2014
dpm I.
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Namecheap is very transparent and have the best domain management system out of all registrars. The support is great and to the point. The support KnowledgeBase and Demo Tutorials are current with todays technology. A great place for Family sites to the full blown System Admins or Techs. You can not find a better host for any needs or dreams you have.

Date of experience: February 21, 2014
Larry K.
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Always excellent...
February 21, 2014

Always excellent...

Date of experience: February 21, 2014
Alexis E.
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February 21, 2014

Date of experience: February 21, 2014
Diane O.
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Quick and easy!
February 21, 2014

Quick and easy!

Date of experience: February 21, 2014
George O.
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I like it a lot
February 21, 2014

I like it a lot.

Date of experience: February 21, 2014
mayra P.
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The price is right
February 21, 2014

The price is right. But I wish you offered.ca option when purchasing domains

Date of experience: February 21, 2014
Brenda R.
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Got a couple of failed card verification at the 'add card' page. Card was saved only at the renewal page.

Date of experience: February 21, 2014
Tom D.
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February 21, 2014

Date of experience: February 21, 2014
Adam O.
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February 21, 2014

Date of experience: February 21, 2014
Alex U.
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I found the process to be straight-forward, though updating my address was a bit complicated to do for a new domain. Also, unrelated to the checkout process, being able to assign ALIAS records would be extremely helpful.

Date of experience: February 21, 2014
Gregory Z.
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The ssl cert worked
February 21, 2014

The ssl cert worked. Don't really have complaints:3

Date of experience: February 21, 2014
Pattr E.
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The process is very simple,web is user friendly.will use you service again in the future

Date of experience: February 21, 2014
Stephen J.
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February 21, 2014

Date of experience: February 21, 2014
Noel C.
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February 21, 2014

Date of experience: February 21, 2014
John N.
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Namecheap has been my place to buy all domains I own, and now I and doing this for company I support, so yeah! BTw new website is 100X better!

Date of experience: February 21, 2014
belohlavek S.
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February 21, 2014

Date of experience: February 21, 2014
Christian T.
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February 21, 2014

Date of experience: February 21, 2014
Hans M.
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Simple
February 21, 2014

Simple. Easy. Cheap

Date of experience: February 21, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25