On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ox mail is too expensive and WAY too difficult to navigate
Received a good service and will use again, if purchasing another site.
It's been easy and quick. I particularly enjoy how you don't try to sell me your products while I'm trying to shop for a single item. Keep up the good work and cheap domain prices!
Everything was so nice and easy!
When adding a new credit card and setting it to remember the credit card, it made me go back and check boxes and then re-check the box at the bottom. It was a microscopic hassle, but you could fix it to be one checkbox.
Good overall experience and product/service.
There was a short issue with transferring to a different host - "Redirect Loop". I don't know if it was with namecheap or with my new host. But it got fixed after a few hours.
New account setup was hard to find
Fast and efficient
They're truly the best domain registrar!
QUICK AND CLEAR
Their domains are cheap, but the functions offered are basically the same as with more expensive companies.
Simple. Works. Pretty easy to use.
Good service in a professional manner and with grate a price tag! Big upgrade the European servers.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members