On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This has been quick and easy
Was a fantastic one and very user-friendly.
I am a novice at this, and am a bit confused with who needed to have what for the DNS nameserver as I am transferring my site in stages. A bit more instruction as to that would be helpful.
Great, quick shopping experience. Very clear and concise
It was great! But my my domain has still not propagated, it's been more than 48hrs.
The website has been updated with respect to last year, at the beginning I was not sure how to navigate in the website.
Simple fast and easy
Good, easy, simple and not too up-selling, compared to others like Godaddy. It was not deliberately confusing, nor too complicated.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.