website thubmnail of NameBrandJeans
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Virginia
1 review
2 helpful votes
Follow John M.
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Wrong item shipped; no refund after six weeks
January 12, 2021

Very poor communication and no refund after six weeks. I received the items in four weeks, and returned the items (by USPS tracking shipment) one week later. Horrible customer service and boarder line dishonest. I followed up on my return, showing return receipt, but total silence from Name Brand Jeans. Avoid the headache... go somewhere else.

Date of experience: January 12, 2021
Texas
1 review
1 helpful vote
Follow Mark P.
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I took my first "stab" at buying vintage clothing. Unfortunately, neither pair of the Levi's 560 shipped were correct in either size or cut. This can happen depending on the country of manufacture and I really needed to try on the jeans before purchase was made, but I was desperate to get Levi's 560 again. I notified seller of my issues, was instructed to return the jeans, which I did, and 100% refund was made. The seller could not have an easier, quicker, or fairer exchange policy.

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Great pair of jeans
February 15, 2024

The silver tab model i bought from them was very comfortable. Just like when they 1st came back in that ear. Not feeling tight & very roomy feels. They're perfect. I'm glad they're still available now day. Comfort likes that is very hard to find. Thanks name brandjeans.

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Mike scott has patients
January 26, 2021

I had to wait for a small period of time. Order got mess up and fix even better than I thought. This place is the best place to buy jeans from and I will be buying from them from now on and until I died... thanks guys for being great business men and having great customer service. Thank you

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Pleasantly surprised
March 12, 2022

I really wanted these jeans to work out as you just can't find Levi 560 anymore, sadly they did not fit my husband. I was however pleasantly surprised by the ease of the return. Email corespondence was immediate and funds were refunded promptly. Overall a good shopping experience.

Date of experience: March 11, 2022
New York
1 review
2 helpful votes
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This site is a scam
March 16, 2021

I ordered 560 jeans and was sent 550 - they are not even the color I ordered. Order ******* and they will not even pay for the freight to return what they shipped to me incorrectly. We have been looking for 560 jeans everywhere. ZERO stars!

Date of experience: March 16, 2021
Florida
2 reviews
2 helpful votes
Follow Kelly H.
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Wish I would have looked here before ordering. I ordered 2 pair of 560s (nowhere on their site does it say used). I spent $130 and waited EIGHT WEEKS to receive very used jeans. I demanded a refund, but after reading reviews here, feel as though I shouldn't bother. Now if I could only find a reputable source for these jeans...

Date of experience: June 16, 2021
Alabama
1 review
1 helpful vote
Follow BRYAN N.
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I ordered two pairs of used jeans at $60 a pair. I wish I had read the reviews before ordering. I received two pairs of very used 560 jeans. For $60 dollars I was expecting a new pair of jeans - not the case. This company is using false advertising. They should be stating up-front that they are selling used jeans. I am going to return these jeans, but based on the reviews, I will probably not get my credit without involving the credit card company. Unless you are willing to pay $60 for a pair of used jeans, do not order jeans from this company.

Date of experience: November 4, 2021
Ohio
1 review
0 helpful votes
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I have 560 jeans that I've had 6 years that looked in better condition then the ones I received. For the money I didn't find it with it. I agree with the previous reviews and 560 being out of production, hard to find and was happy to find these, BUT…not with the money for what you get.
You are buying the name.

Date of experience: April 29, 2022
New Jersey
1 review
3 helpful votes
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SCAM!
March 20, 2021

I bought blue jeans from the company. They sent black. I contacted them about an exchange and they said no, and were very rude. I followed policy for a refund and sent back the jeans (signature required). I never got my money. Now I am out jeans, the price of the jeans ($68.57), and the shipping both ways. Don't get scammed!

Date of experience: March 20, 2021
California
1 review
0 helpful votes
Follow Brian P.
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Early February 2023, I returned a pair of Levi's jeans the day after I received them because the size was wrong for me. Although Name-Brand-Jeans was good with previous purchases, they did not refund what I had returned the day after I received the jeans on this purchase. And I am pissed off about it. I hope it was worth their dishonor because I will never purchase from them again.

Date of experience: March 2, 2023
Virginia
1 review
0 helpful votes
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Like the real thing!
August 16, 2021

You guys are great! Delivery was sooner than expected, the correct size, just what i ordered - I am a very satisfied customer. And, will recommend to all my friends in need. Thank you!

Date of experience: August 14, 2021
North Carolina
2 reviews
199 helpful votes
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Buyer beware
December 10, 2019

I purchased TWO pair of BLUE jeans for my husband. I got an email confirmation of my order. This pictured both jeans being BLUE. When package finally arrived which was 3 weeks later with no updates in between of status. I received one black pair of denim and one blue pair. The black pair are damaged in rear seat pocket. I sent them a note letting them know of THEIR error and they told me to mail them back for a refund. Even though this was their error I am supposed to pay for shipping costs. They did not even apologize. Buyer beware. These are NOT new jeans and they less than good business practices

Date of experience: December 10, 2019
New York
1 review
2 helpful votes
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Garbage
February 8, 2021

Ordered 2 new pair of Levi 560 jeans at 60 dollars a pair... Received 2 pair of used wrinkled stained 560's. Incredible! Not an honest company... will definitely never patronize again. Buyer beware!

Date of experience: February 8, 2021
New York
2 reviews
2 helpful votes
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I ordered a pair of jeans from this site. They sent me the wrong size. When I attempted to contact them, I was completely ignored. No email or return call. I threw $45.00 into the wind. Do not order from these crooks

Date of experience: December 21, 2019
Pennsylvania
1 review
2 helpful votes
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Fraudulent
March 15, 2021

I purchased two jeans. The size was incorrect. I tried emailing them. The email does not exist. I tried calling customer service and the person yelled at me. DO NOT BUY FROM THIS WEBSITE. BUYER BEWARE.

Date of experience: March 15, 2021
California
1 review
1 helpful vote
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Best Levi's jeans site. I was so disappointed that Levis discontinued the model 560. What a nightmare trying to find them. But I did some research on the Internet I purchased two of them. In my exact size because I've had them before. So happy I almost don't want to write us review and have people read it because I want to have all of the 560 jeans come to me. Because I think the best fitting. Super comfortable. I better buy some more before they run out. Thanks for the great service. Levis Corporation made a mistake by discontinuing the 560. Looking forward to my next purchase. From the best Levis Jean site.

Date of experience: April 14, 2020
Texas
1 review
4 helpful votes
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Bad service & policies.
November 14, 2019

We bought some jeans from these folks. The one pair was not what we ordered and was used, like obviously used, dirty spots all over them. When we asked to get our money back they need the jeans back and won't pay fro the shipping back. Like I said bad way to do business!

Date of experience: November 14, 2019
Virginia
1 review
1 helpful vote
Follow Edward H.
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Love Levi's 560's - which they discontinued. Ordered 2 pairs from NameBrand and then found this review site after ordering but prior to delivery. Really thought I had wasted money. I didn't. Size and color were exactly as ordered. Delivery in 5 days. Excellent quality and no defects. Don't doubt the veracity of other reviewers, but my experience was totally positive.

Date of experience: January 29, 2020
California
1 review
2 helpful votes
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I purchased a pair of Levis 569 jeans for around $40.00, which is close or the same as Mary's. Only difference is that Macys doesn't sell irregular jeans. Irregular jeans means that it has imperfections and Levis cannot sell them as perfect jeans. They used to sell them at the Levis stores but my longer do. If your not sure if you have bought these jeans just look inside the jeans and check the left pocket, it will be stamped there with a code to tell you what's wrong. Won't shop there anymore and am sure they are breaking the law by not disclosing the fact.

Date of experience: April 28, 2018

Overview

NameBrandJeans has a rating of 2.7 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. NameBrandJeans ranks 5th among Jeans sites.

service
18
value
17
shipping
18
returns
15
quality
16